Business Details
4 Years
experience
Emergency
services
Your Trusted Taxi Service in Sunderland
City Taxis Sunderland stands as the city's largest private hire taxi company, operating across Sunderland with a commitment to reliability and customer satisfaction. Our 24/7 service ensures availability at any hour, supported by a modern fleet designed to meet diverse transportation needs. The dedicated mobile app streamlines booking, tracking, and payment processes, offering users convenience and transparency. Corporate clients benefit from tailored account management, reflecting our status as a preferred supplier to high-profile businesses. With expertise in airport transfers to major UK hubs, including Newcastle, Edinburgh, and Heathrow, we combine competitive pricing with complimentary services like luggage trailers.Flight tracking technology ensures timely pickups even for delayed arrivals, while customer testimonials highlight punctuality, driver professionalism, and safety. Established in 2022, our team leverages extensive local knowledge to serve both regular and one-time passengers across Sunderland and beyond. Payment flexibility through cash or card options accommodates diverse preferences, and our 24-hour office support provides immediate assistance for urgent requirements. This combination of technological innovation, operational experience, and customer-centric approach maintains our position as a trusted transport solution in the region.
Services
Airport Transfers
Corporate Accounts
School Runs
24/7 Taxi Service
Mobile App Bookings
Details
- Year established: 2022
Highlights and features
- We offer 24/7 airport transfers with competitive pricing starting from 28.
- Our mobile app enables seamless booking, tracking, and secure payments.
- Experienced drivers ensure punctual and safe journeys across Sunderland.
- Corporate accounts provide tailored transport solutions for businesses.
- Complimentary luggage trailers available for group airport transfers.
What people say
Polite friendly driver
Never had a problem
Highly recommend
Punctual and safe
Totally safe
Services
Airport Transfers
Our dedicated airport transfer service covers all major UK airports with fixed pricing starting at 28. Vehicles track flight schedules automatically to accommodate delays, ensuring timely pickups. Modern minibuses seat 8-16 passengers with complimentary luggage trailers available upon request.
Corporate Accounts
Tailored transport solutions for businesses include account management, streamlined booking processes, and dedicated vehicle allocations. We serve high-profile clients with invoicing options and priority dispatch for corporate bookings across Sunderland and regional airports.
24/7 Taxi Service
Available round-the-clock with average response times under 15 minutes, our 24/7 service handles urgent hospital transfers, late-night travel, and regular commutes. Drivers maintain GPS tracking through the mobile app for real-time location updates at any hour.
Mobile App Bookings
The City Taxis Sunderland app enables instant booking, payment registration, and live journey tracking. Users can schedule pickups manually or via GPS location, with card payments processed securely through the platform for added convenience.
Questions
How do I book an airport transfer?
Book via our mobile app, website, or call 0191 511 0111. Provide travel details for an instant quote with automatic flight tracking included.
What payment methods are accepted?
We accept cash payments to drivers or card payments through our mobile app for all services.
Do you handle flight delays?
Yes, our system automatically tracks flight progress and adjusts pickup times for delayed arrivals at no extra cost.
What areas do you cover?
We operate across Sunderland and provide transfers to all UK airports including Newcastle, Heathrow, and Gatwick.
Are minibuses available for groups?
Yes, we offer 8-16 seat minibuses with complimentary luggage trailers for group airport transfers and special events.
Reviews (3)
Denise Martin
Jun 19, 2021
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Very poor 40 minutes late no customers servuce to ring as no one answers the phone late at night just let it ring first time I have booked and it will be the last there was 3 other customers still waiting for there taxi that night all running late
Tom Philipson
May 20, 2021
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Critical:Professionalism,Punctuality,Quality
Diabolical service booked a taxi for it not to turn up when trying to contact the office no answer. No taxi within 30 minutes of time so booked with Richmond taxi who turned up within 5 minutes
Diabolical service booked a taxi for it not to turn up when trying to contact the office no answer. No taxi within 30 minutes of time so booked with Richmond taxi who turned up within 5 minutes
Liam Burns
Apr 20, 2021
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Was told about half an hour was just calling to cancel when the phon message said it would be 3 minuites. Stood outside for about 10 then the bloke rings from about half a mile away asking if I was by a bus stop. Missed the origional destinaton as it was closed by this time. Went litterally round a corner from aldi to asda if you live in southwick then the bloke racked up 80p fuling the taxi on wait time at the garage. Pit was only supposed to be a lazy ride for some cheap beer ends up twice the price.
