Business Details
46 Years
experience
Emergency
services
Your Trusted Taxi Service in Sheffield & South Yorkshire
City Taxis has been a cornerstone of community-focused transportation since 1980, evolving from a small fleet of 34 cars to a trusted network of 2,000 driver-partners serving over 2.4 million riders annually. Our commitment to innovation is evident in our early adoption of app-based booking systems and electric vehicle trials, ensuring seamless, sustainable travel solutions. We prioritise reliability, safety, and customer satisfaction, demonstrated through partnerships with local institutions like Sheffield Teaching Hospitals and the Yorkshire Ambulance Service, delivering millions of essential journeys.Our community-first ethos extends to charitable initiatives, including the City Charity Incubator, which supports local organisations through resources and funding. With a 4.8 service rating, we combine cutting-edge technology with a personal touch, offering 24/7 availability, transparent pricing, and a dedication to improving both rider and driver experiences. Our teams decades of collective expertise ensure we remain at the forefront of the industry, continuously adapting to meet the dynamic needs of our passengers and partners.
Services
Taxi Hire
Airport Transfers
24/7 Rides
App-Based Booking
Corporate Accounts
Details
- Year established: 1980
Highlights and features
- We offer 40+ years of experience in reliable, community-focused transportation.
- Our app enables real-time tracking, cashless payments, and instant bookings.
- 24/7 service availability ensures rides whenever you need them.
- Partnerships with local hospitals and universities enhance accessibility and trust.
- Charitable initiatives like our City Charity Incubator support regional communities.
What people say
Friendly drivers
Clean vehicles
Prompt service
Reliable 24/7 availability
Excellent customer care
Services
Taxi Hire
City Taxis provides on-demand and pre-booked journeys across South Yorkshire. Our service ensures punctual, safe travel with professional drivers familiar with local routes. Passengers benefit from multiple payment options, including app-based transactions, and a fleet that includes wheelchair-accessible vehicles.
App-Based Booking
Our user-friendly app allows instant ride bookings, real-time driver tracking, and cashless payments. Features include promo code integration, favourite location storage, and delivery services via CityGrab. The platform maintains a 4+ star rating with 92% of pickups within 10 minutes.
24/7 Services
Available 24 hours a day, 365 days a year, our service caters to urgent travel needs including medical appointments and late-night journeys. The Safe Taxi Scheme supports vulnerable passengers by allowing temporary payment via affiliate cards, ensuring accessibility for all.
Corporate Accounts
Tailored solutions for businesses requiring regular transport, including employee commuting and event logistics. Partnerships with organisations like Sheffield Theatres and the University of Sheffield highlight our reliability for corporate and institutional clients.
Electric Vehicle Trials
As part of sustainability efforts, we trial energy-efficient hydrogen and electric vehicles. This initiative reduces environmental impact while maintaining the same high standards of comfort and reliability expected from our fleet.
Questions
How do I book a ride with City Taxis?
Download the City Taxis app, enter your destination, confirm pickup details, and track your driver in real time. Payment options include card, cash, or business account.
Are City Taxis available 24 hours?
Yes, our service operates 24/7 across all served areas, ensuring rides are available at any time via app or phone booking.
What payment methods does City Taxis accept?
We accept debit cards, cash, and business account payments through our app or directly with drivers.
Do City Taxis support local charities?
Yes, we run initiatives like the City Charity Incubator and have raised over £400,000 for local causes, including NHS charities and homeless support organisations.
Can I use City Taxis outside Sheffield?
Our app covers 22 UK towns and cities, with local taxi partners ensuring seamless service beyond our direct operational areas.
