Business Details
Premium Footwear & Accessories for All Ages
Established in 1862 by Walter Humphries, our family-owned business has built a reputation for excellence in footwear retail. With over 150 years of experience, we specialise in offering quality shoes, boots, and sandals from leading brands, alongside accessories, all at competitive prices. Our commitment to customer satisfaction is evident through our exceptional service, both in-store and online, where we combine traditional values with modern convenience. We pride ourselves on our deep industry knowledge, extensive product range, and dedication to meeting customer needs. Our independent approach ensures personalised attention, while our heritage guarantees trustworthiness and expertise.From school shoes to luxury brands, we cater to diverse requirements, maintaining a focus on comfort, durability, and style. Our three physical locations and online platform provide accessible shopping experiences, supported by secure payment options and reliable delivery. Customer testimonials highlight our efficient service, including tracking options for online orders, ensuring transparency and convenience. As a family-run business, we remain dedicated to preserving our legacy while adapting to evolving customer expectations.
Services
Men's Footwear
Women's Footwear
Children's Shoes
Accessories
Gift Cards
Highlights and features
- We have over 150 years of experience in footwear retail.
- We offer an unbeatable range of leading brands and accessories.
- Our family-owned business prioritises personalised customer care.
- We provide secure online shopping with delivery tracking options.
- We operate three physical stores across the UK for local convenience.
What people say
Quick service
Fast delivery
EXCELLENT standard of service
Services
Men's Footwear
We offer a comprehensive range of men's footwear, including formal, casual, outdoor, and specialist styles. Our collection features leading brands like Clarks, Dr. Martens, and Timberland, ensuring durability and comfort. From workwear to leisure, our products cater to diverse needs while maintaining style and support.
Women's Footwear
Our women's footwear selection includes boots, sandals, trainers, and formal shoes from premium brands such as Birkenstock, Skechers, and Gabor. We prioritise comfort and fashion, offering styles suitable for all occasions, from everyday wear to special events, with options for varying fits and widths.
Children's Shoes
We provide durable and comfortable shoes for boys and girls, including school shoes, first shoes, and outdoor styles. Brands like Start-Rite and Clarks ensure proper foot development support, while our range of sizes and fittings accommodates growing feet with practicality and style.
Accessories
Our accessories include bags, socks, gloves, and shoe care products to complement your footwear. We stock items from trusted brands like Barbour and Remonte, enhancing both functionality and aesthetics while maintaining quality and longevity.
Gift Cards
We offer digital gift cards for flexible gifting options, redeemable across our entire product range. Available in multiple denominations, these vouchers provide a convenient way to let recipients choose their preferred footwear or accessories.
Questions
What brands do you stock?
We offer footwear and accessories from over 50 leading brands, including Clarks, Dr. Martens, Birkenstock, Skechers, Gabor, and Timberland, catering to diverse styles and needs.
Do you have physical stores?
Yes, we operate three stores in Redditch, Alcester, and Stow-on-the-Wold, alongside our online shop for nationwide accessibility.
What is your return policy?
We offer free returns within 30 days of purchase, with easy online tracking and customer support to ensure a hassle-free experience.
Do you provide delivery tracking?
Yes, all online orders include Royal Mail tracking, allowing customers to monitor their parcel's progress and arrange safe delivery.
Are your products available in different widths?
Yes, many styles, particularly from brands like Gabor and Clarks, are available in multiple width fittings to ensure comfort for all foot shapes.
Reviews (6)
Suzy Parkes
Jan 07, 2022
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Exceptional and very efficient service both in store and online. I can’t recommend Humphries enough and such an amazing selection of children’s shoes.
Katie Tully
Dec 31, 2021
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Very poor customer service. Paid £5.50 for DPD next day delivery. Received and email from Humphries saying it had been given to DPD. DPD tracking said they haven’t got it. Phoned Humphries to be told there was an issue and it wasn’t with DPD. Asked why I hadn’t been contacted and told they were ‘getting round to it’. Have been told it won’t be with… me until next week and it will take 5 days for my delivery charge to be refunded. Just useless and such poor customer service. If I hadn’t been tracking the parcel and phoned them myself it just
Anita Hill
Oct 25, 2021
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I can’t recommend humphries highly enough. When I had an issue with a faulty pair of schools they went above and beyond to sort it out for me. This is why I always buy school shoes from them even if I do live 150 miles away!
Heather Cassidy
Oct 13, 2021
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Superb on line service! order delivered within 48 hours of purchase. very happy with discounted price, and service provided. I would highly recommend. Thank you 😊
Clare Lammas
Oct 02, 2021
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Purchased first shoes for little boy. Whilst the service was good, the choice available for boys was disappointing. Plenty for girls.
Luke Gage
Aug 08, 2021
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Great service despite the shop being very busy. We were served quickly and efficiently by Ellie, but without feeling rushed. She listened carefully to our requirements and found a great pair of school shoes for my son. I spent a little more than I originally planned to, but the 10% discount on offer softened the blow somewhat. We left confident… that we have invested in a smart and sturdy pair of shoes which will survive the adventures of a boisterous 11 year old. My only criticism is that It’s not an aesthetically appealing place to shop. The colour scheme is drab, and the layout
