Business Details
Expert Sewing Machine Services in Cheltenham
Westend Sewing Centre has been a specialist in the sewing machine industry for over 25 years, delivering a truly personal service rooted in family values. As a traditional, charm-filled destination for sewing enthusiasts, we prioritise creativity as a way of life while offering expert advice and high-quality solutions tailored to individual needs. Our commitment to exceptional customer care ensures every client receives a unique experience that extends beyond standard retail interactions.
Services
Sewing Machine Sales
Machine Repairs
Refurbished Machines
Sewing Accessories
Customer Support
Highlights and features
- We have over 25 years of specialist experience in sewing machines.
- Our family-run business offers a truly personal service.
- We provide expert advice tailored to individual creative needs.
- Our Cheltenham store combines traditional charm with modern solutions.
- We guarantee high-quality refurbished machines at competitive prices.
Services
Sewing Machine Sales
We offer a comprehensive range of new sewing machines from leading brands like Bernina and Janome. Our inventory includes specialist models for quilting, embroidery, and heavy-duty projects. Every purchase includes expert guidance to ensure the perfect match for your creative requirements.
Machine Repairs
Our skilled technicians provide expert servicing and repairs for all major sewing machine brands. We diagnose issues promptly and use genuine parts to restore functionality. Regular maintenance services help prolong machine lifespan and maintain optimal performance.
Refurbished Machines
We supply professionally refurbished sewing machines with warranties for added peace of mind. These machines undergo rigorous testing to ensure reliability. Ideal for budget-conscious customers seeking quality equipment at reduced prices.
Questions
Do you offer sewing machine servicing?
Yes, we provide expert servicing and repairs for all major sewing machine brands by qualified technicians.
Can I return a sewing machine if unsatisfied?
Under UK Distance Selling Regulations, returns are accepted within 7 working days with original packaging.
Are refurbished machines reliable?
Our refurbished machines undergo full testing and come with warranties for customer assurance.
What payment methods do you accept?
We accept major credit/debit cards and bank transfers for both online and in-store purchases.
Do you provide sewing advice for beginners?
Our experienced team offers tailored guidance to help beginners select appropriate machines and accessories.
Reviews (6)
Anna Whellans
Nov 25, 2021
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Had a lovely day here with friendly and helpful owners would recommend a visit lots of machines and supplies
Ruth Francis
Jul 24, 2021
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Amazing service from the owner. A very professional, extremely knowledgeable manager , who supports his clients 100% whatever the sewing problem. I cant recommend this business enough it has been so caring whatever the problems i have had, often on my own lack of knowledge. Thank you.
Mags Thompson
May 25, 2021
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Wonderful, fast and efficient service. Dropped my machine off, and within a week picked it back up, all working again. Highly recommend
Thank you so much.
Mags.
Thank you so much.
Mags.
Mrs. Pugh
Feb 07, 2021
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A truly ghastly experience with this shop and it's disingenuous proprietor. All smiles while selling and taking our money but a complete lack of customer service when our new machine was nothing but trouble from the first day. My husband had to threaten the shop owner a Mr. Cox with legal action to get our money back. WE CANNOT RECOMMEND THIS BUSINESS.
Julia Forsythe
Dec 19, 2020
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I bought a basic sewing machine at beginning of lockdown to make a curtain. I am interested in other crafts too. I felt I should use the machine more. So decided to have a go at quilting. It became clear that the machine was not up to the job and trying to get the right feet was expensive and difficult to obtain. So I went to the shop. They were so helpful, listened carefully to what I wanted and demonstrated the machine which I purchased. It had all the features I required and the quilting feet included. Brilliant. I came home and had a play with the stitches great fun. So can now complete my
Feltham House
Oct 09, 2020
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Lovely people and a fantastic service. I was able to go in the shop today, thanks to clear social distancing measures - plenty of hand sanitiser on offer and Perspex screens in place, so dont be scared to visit! I was given demos with comprehensive explanations, very useful for a beginner like me. I am very happy with my purchase, thank you!