Business Details
24 Years
experience
Emergency
services
Local Plumbing & Heating Experts in Newcastle
Established in 2002, Croftside Plumbing & Heating has been delivering professional plumbing, central heating, and bathroom installation services across Newcastle Upon Tyne and surrounding areas for over two decades. Our team of Gas Safe registered engineers combines 25+ years of industry experience with a commitment to reliability, affordability, and exceptional customer service. We specialise in addressing plumbing emergencies, designing bespoke bathrooms, and installing efficient heating systems while maintaining transparent pricing with no VAT or call-out fees. Our reputation for punctuality, technical expertise, and guaranteed work has earned us numerous positive testimonials from satisfied residential and commercial clients. As a locally owned business, we prioritise clear communication, timely project completion, and tailored solutions that meet individual client needs.Our comprehensive service coverage includes leak repairs, boiler installations, wet room adaptations, and full central heating system upgrades. We maintain full insurance coverage and adhere to strict safety standards across all operations. Customer satisfaction remains our primary focus, demonstrated through our free no-obligation quotations and 7-day emergency response availability. Our team's technical proficiency extends to both traditional and modern plumbing systems, ensuring compatibility with evolving industry requirements. This combination of experience, ethical business practices, and community-focused service delivery continues to position us as a trusted choice for plumbing and heating solutions in North Tyneside.
Services
Plumbing Repairs
Bathroom Installations
Boiler Services
Central Heating
Emergency Plumbing
Details
- Year established: 2002
Highlights and features
- 25 years+ experience in plumbing and heating services
- No VAT charged on any work undertaken
- 24/7 emergency plumbing services available
- Free no-obligation quotations provided
- Fully insured Gas Safe registered engineers
Associations and certifications
- Gas Safe Register
- Fully Insured
What people say
Fantastic service
Fair price
Reliable
Great job
Excellent result
Services
Plumbing Repairs
Emergency plumbing services addressing leaks, burst pipes, and toilet malfunctions. Our Gas Safe registered engineers provide rapid response for both residential and commercial properties. All repairs include comprehensive guarantees with no additional call-out charges.
Bathroom Installations
Complete bathroom transformations including walk-in showers, wet rooms, and designer suites. We offer free consultations and quotations for bespoke installations. Our team ensures minimal disruption while delivering high-quality, VAT-free solutions tailored to client specifications.
Boiler Services
Gas boiler installations, repairs, and maintenance services. Specialising in combi-boilers and central heating systems with full guarantees. Our engineers provide cost-effective solutions without VAT charges, ensuring optimal heating efficiency for residential properties.
Central Heating
Comprehensive central heating system installations and repairs. Services include radiator replacements, system upgrades, and emergency heating fixes. All work completed by certified professionals with free initial assessments and competitive, transparent pricing.
Emergency Plumbing
Round-the-clock emergency plumbing assistance for urgent issues. Available seven days a week with no extra fees for out-of-hours service. Our rapid response team handles critical plumbing failures while maintaining the same high standards of workmanship.
Questions
What areas do you cover?
We serve Newcastle Upon Tyne and surrounding North Tyneside areas including Gateshead, Tynemouth, North Shields, and Whitley Bay.
Are your engineers qualified?
Yes, all our engineers are Gas Safe registered with 25+ years combined industry experience.
Do you charge VAT?
No, we do not charge VAT on any of our plumbing, heating, or bathroom installation services.
Are emergency services available?
Yes, we provide 24/7 emergency plumbing services with no additional call-out fees.
How can I get a quote?
Contact us via phone or email for a free, no-obligation quotation tailored to your specific requirements.
What guarantees do you offer?
All our work comes with comprehensive guarantees and we maintain full insurance coverage for client protection.
Reviews (5)
Lotta Rasanen
Nov 02, 2021
Report
Tony fitted us a new bathroom and it's lovely. Very satisfied with the service and result, would definitely recommend!
Gareth Williams
Oct 27, 2021
Report
Positive:Professionalism,Punctuality,Quality,Responsiveness
Tony came out to my mothers house who lives in Newcastle.Few months back.And done a fantastic job.very professional and my mother who is a pensioner said he was extremely polite well mannered man.she couldnt be any happier with his work.would recommend highly..
Tony came out to my mothers house who lives in Newcastle.Few months back.And done a fantastic job.very professional and my mother who is a pensioner said he was extremely polite well mannered man.she couldnt be any happier with his work.would recommend highly..
Gillian Appleby
Oct 27, 2021
Report
Absolutely fabulous service .
Ive used Croftside Plumbing in the past , & will definitely use again in the future.
Professional, on time , friendly & reliable, & a fantastic job ! Recommend *****
Ive used Croftside Plumbing in the past , & will definitely use again in the future.
Professional, on time , friendly & reliable, & a fantastic job ! Recommend *****
David Scales
Oct 20, 2021
Report
Positive:Quality
Tony came out and did an amazing job of the service of our boiler the problem we had has now been resolved.
Service:Heating maintenance
Tony came out and did an amazing job of the service of our boiler the problem we had has now been resolved.
Service:Heating maintenance
Matt The Best Allen
Jun 19, 2021
Report
This Plumbing and heating engineer was able to come out to me at short notice after I had tried five others. three others I rang and have still not called back and the two others said they were too busy. Tony came and quickly and professionally fixed the fault, he came back today and carried out a full boiler and heating system check and service. Very polite, fast to come out, tidy appearance and work and a fair price in my honest opinion. I would recommend him and use him again. in fact I am booked in for this time next year for my annual service, much nicer than the British Gas people I used