Business Details
42 Years
experience
Emergency
services
Gas Boiler Installation & Repair Services in Newcastle
Appollo Gas Services was established in 1984 and has built a reputation for outstanding customer service and value-for-money prices over 38 years of operation. As a family-run, Gas Safe registered company, we specialise in central heating services including boiler installations, repairs, and servicing across the North East of England. Our fully trained engineers deliver rapid response times and respect customers' homes, ensuring minimal disruption during installations or repairs.We serve residential and commercial clients, including landlords requiring CP12 gas safety certifications, and offer SMART heating technology solutions. Our work is fully guaranteed, and we maintain industry accreditations through Gas Safe Register, Checkatrade, and Checked and Vetted. With bases across the region, we provide coverage in Newcastle, Gateshead, Sunderland, Durham, and surrounding areas.
Services
Boiler Installation
Boiler Repair
Boiler Servicing
Radiator Replacement
Power Flushing
Landlord Gas Safety
SMART Thermostats
Emergency Repairs
Central Heating Upgrades
Gas Leak Detection
Details
- Year established: 1984
Highlights and features
- 38 years of experience in gas boiler installations and repairs
- Gas Safe registered engineers for guaranteed safety compliance
- Up to 12-year warranties on new boiler installations
- Rapid response service for emergency heating repairs
- Customer satisfaction guaranteed with transparent pricing
Associations and certifications
- Gas Safe Register
- Checkatrade
- Checked and Vetted
What people say
Excellent service
Prompt response
Professional work
No hidden fees
Reliable engineers
Services
Boiler Installation
We specialise in new boiler installations with up to 12-year warranties. Our Gas Safe engineers fit energy-efficient models from leading brands, including combi, system, and heat-only boilers. Each installation includes system flushing, magnetic filter fitting, and smart thermostat integration for improved efficiency and cost savings.
Boiler Repair
Our rapid response team handles urgent boiler breakdowns across the North East. We diagnose and fix faults in all boiler types, with 70% of issues resolved for no extra charge. Emergency callouts are available 24/7, with engineers typically arriving within an hour of your service request.
Boiler Servicing
Annual boiler servicing maintains warranty validity and ensures safe operation. Our comprehensive service includes safety checks, efficiency testing, and component adjustments. Landlords can book CP12 gas safety certificates with engineer dispatch assistance for tenant access coordination.
Radiator Services
We install and service double panel radiators for improved heat output. Our team fits thermostatic radiator valves (TRVs) for room-by-room temperature control and performs power flushing to remove system sludge and improve heating efficiency across properties.
SMART Heating
Our smart heating solutions include wireless thermostats and TRVs controllable via smartphone apps. These systems optimise energy usage through automated scheduling and remote adjustments, helping homeowners reduce heating bills while maintaining comfort.
Questions
What areas do you cover for boiler services?
We serve all areas of the North East including Newcastle, Gateshead, Sunderland, Durham, and surrounding regions.
Do you offer emergency boiler repairs?
Yes, we provide 24/7 emergency repair services with rapid response times across the North East.
Are your engineers Gas Safe registered?
All our engineers are fully Gas Safe registered and accredited for domestic gas installations.
Can I finance a new boiler installation?
Yes, we offer flexible finance options including interest-free plans for qualified applicants.
What warranties do you provide?
New boiler installations come with up to 12-year manufacturer warranties and our workmanship guarantee.
Do you service all boiler brands?
Our engineers work with all major boiler brands including Baxi, Vaillant, Ideal, and Worcester Bosch.
Videos
Reviews (5)
Billy McMeekin
May 23, 2021
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They were able to give me a service date the same week I contacted them and on the day that best suited me. Had their engineers service our fire and boiler. Arrived on time, friendly, efficient, tidy and offered advice about our unusual system.
Glen Wilson
Mar 11, 2021
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Really unimpressed with this company and feel very ripped off. £82 call out fee to look at boiler. Told both the board and user control need replacing (and this is written on receipt). When I said I would get the work done elsewhere, as their price was extortionate, they said couldn’t really be sure it was the board and wouldn’t be liable if it… wasn’t – yet still charged the call-out fee for the diagnosis, despite having failed, by definition, to have diagnosed the fault in telling me they weren’t sure what it was (and given they were wrong, see below
ThinkSmart Software
Feb 12, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Apollo are been fantastic and provided 10/10 service. I have every confidence that they will be able to fix any potential problems we have in the future and in a very timely and cost effective manor! Highly recommended!
Services:Heating maintenance,Heating system repair
Apollo are been fantastic and provided 10/10 service. I have every confidence that they will be able to fix any potential problems we have in the future and in a very timely and cost effective manor! Highly recommended!
Services:Heating maintenance,Heating system repair
Sarah Weiss
Jan 08, 2021
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The week before Christmas appollo were contacted regarding no heating at a vulnerable disabled adults home. They said they would attend that day as it was urgent. They knew at 8:30Am that the adult had no heating from the previous evening. By 4:15pm we had received no contact so we rang for update and after a series of calls to establish where the… emergency engineer was were told just before 5pm that they would not be able to fix until the following afternoon. After discussions they revised this to the following morning. Absolutely the worst service especially as they were fully aware of
Alyson Williamson
Nov 03, 2020
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Very poor customer service. Engineer didnt turn up for first appointment as they forgot to assign the job. Charged 70 to visit and advised me to see how it goes. Problem got worse and Engineer didnt turn up for next appointment as called in sick but company showed no understanding of frustration caused by taking more time off work. Arranged for someone to let them in as I was away for work but they insisted I pay immediately without being able to check repair had been completed. Cancelled job and put phone down on me when I explained I would pay as soon as I got back (3 days
