Business Details
Award-Winning Real Estate & Property Management in Edinburgh
We are Umega Lettings, an award-winning real estate and property management agency serving Edinburgh and East Lothian. Established with a vision to redefine property services, we combine cutting-edge technology with a dedicated team to deliver seamless experiences for landlords, tenants, sellers, and buyers. Our 17-year industry expertise ensures tailored solutions, from bespoke marketing strategies to efficient property management. We prioritise transparency, responsiveness, and care, reflected in our 4.7-star rating from 1,594 reviews. Our team measures performance rigorously, maintaining high standards in communication and service delivery.As a trusted partner, we manage property transactions and rentals with professionalism, ensuring peace of mind for clients. Our accolades, including recognition as the highest-rated agent in the UK, underscore our commitment to excellence. We continuously innovate, integrating advanced tools to streamline processes while preserving the personal touch that defines our relationships with clients. This balance of technology and human expertise positions us as leaders in Edinburgh's property market.
Services
Estate Agency
Lettings
Property Management
Sales Valuation
Rental Valuation
Highlights and features
- We offer 17 years of local property market expertise in Edinburgh and East Lothian
- Our team uses cutting-edge technology to streamline property transactions and management
- We guarantee responsive communication with measured call and email response times
- Bespoke marketing strategies tailored to each property's unique characteristics
- Consistently rated highest in the UK with 4.7 stars from 1,594 verified reviews
What people say
Excellent service
Friendly and responsive
Smooth process
Highly recommend
Professional and approachable
Services
Estate Agency
Our estate agency specialises in residential property sales across Edinburgh and East Lothian. We provide accurate valuations, targeted marketing, and professional negotiation to maximise returns for sellers. Our local expertise ensures efficient transactions through digital tools and personal guidance.
Lettings
We offer comprehensive letting services connecting landlords with quality tenants. Our process includes property marketing, tenant vetting, and lease management supported by technology for transparent communication. Regular market analysis ensures competitive rental pricing and minimal void periods.
Property Management
Our property management service handles maintenance, rent collection, and tenant relations for Edinburgh landlords. We provide regular property inspections, financial reporting, and 24/7 emergency support. This service ensures compliance with regulations while maintaining property value.
Sales Valuation
We deliver accurate property valuations using real-time market data and local sales history. Our digital tools enable instant online assessments while experienced agents provide detailed insights during physical evaluations. This service helps sellers set realistic prices aligned with current market conditions.
Rental Valuation
Our rental valuation service analyses comparable properties and market demand to determine optimal pricing. We consider location factors, property condition, and tenant preferences to maximise returns while ensuring quick occupancy. Regular updates help landlords adjust to changing market dynamics.
People
Neil McInnes
Director
Neil leads Umega Lettings's strategic direction with extensive property sector experience. He oversees operations across Edinburgh and East Lothian, ensuring service excellence and business growth while maintaining client relationships.
Andy Whitmey
Director
Andy manages key business operations and client partnerships. With deep local market knowledge, he focuses on delivering innovative property solutions and maintaining Umega Lettings's high service standards across all transactions.
Nikki Moore
Operations Director
Nikki oversees day-to-day operations and team performance. She ensures efficient service delivery across property management and estate agency functions, implementing processes that enhance client satisfaction and operational effectiveness.
Nikole Maliavskaja
Letting Negotiator
Nikole specialises in tenant relations and property lettings. Recognised for exceptional client feedback, she manages rental agreements and viewings with professionalism, ensuring smooth transitions for landlords and tenants.
Millie Forrest
Property Manager
Millie provides dedicated property management support. She maintains regular communication with landlords and tenants, addressing maintenance needs and administrative requirements to ensure hassle-free property ownership.
Questions
What areas do you cover?
We operate across Edinburgh and East Lothian, with offices in Brunswick Street, Edinburgh and High Street, Dunbar.
How can I get a property valuation?
Request an instant online valuation through our website or contact our Edinburgh office directly for a detailed assessment.
What property management services do you offer?
We provide rent collection, maintenance coordination, tenant communication, and compliance management for residential landlords.
How quickly do you respond to inquiries?
Our team maintains measured response times, typically replying to calls and emails within one working day.
Can I view property listings online?
Yes, browse our current property listings through the 'Search our properties' section on the website.
How are rent payments handled?
We facilitate direct rent payments through standing orders, providing landlords with regular payment confirmations and financial reports.
Reviews (7)
Antony Latham
Dec 07, 2021
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We have had the services of Umega to let our flat for a number of years and we cannot commend them highly enough. Very efficient, friendly, always on top of all the regulations and certificates, always obtained good tenants for us and provided a very helpful summary each year of income and expenses for our tax return. Very good
Anne Marie Ds
Nov 30, 2021
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Before summer this year, me and my partner would have given Umega five star review but after the way they have handled disruptive rewiring works in our flat and failed to take our health concerns and other issues properly, we are rating them one star. They have failed to take our health concerns properly, with the rewiring works causing so much dust that it exacerbate my partners asthma. We couldnt stay in the property due to this and when communicated to Umega that this was happening, they framed our concern as an unfortunate consequence of the rewiring works. They have failed to properly compensate
Christopher Gallagher
Nov 27, 2021
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Unfortunately my great experience with UMEGA Lettings went downhill quickly once the landlord found that the flat needed a complete rewire due to the EICR report finding aluminium wiring throughout the property.
Umega did not communicate properly what the works would exactly entail, what was required of us as tenants and when we moved back, we were left with a flat with dust pouring from the open channels in the walls and ceilings. It was impossible to get much of a concrete answer on when the decoration works would begin and/or be completed. My partner and I are demanding Umega compensate us
Umega did not communicate properly what the works would exactly entail, what was required of us as tenants and when we moved back, we were left with a flat with dust pouring from the open channels in the walls and ceilings. It was impossible to get much of a concrete answer on when the decoration works would begin and/or be completed. My partner and I are demanding Umega compensate us
Aina Oluwatomisin
Nov 19, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
I am so happy that I am starting my tenancy with Umega. Lucy was very diligent and always quick to attend to my queries. I trust I wont have any issues with them.
I am so happy that I am starting my tenancy with Umega. Lucy was very diligent and always quick to attend to my queries. I trust I wont have any issues with them.
Ann Crawford
Nov 13, 2021
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Positive:Professionalism
I have entrusted my property with Umega for 4 years and cannot emphasise enough the outstanding service they provide. I highly recommend Umega to any landlord as they definitely provide 5 star service. Thank you Umega.
I have entrusted my property with Umega for 4 years and cannot emphasise enough the outstanding service they provide. I highly recommend Umega to any landlord as they definitely provide 5 star service. Thank you Umega.
Lily Walmsley
Sep 07, 2021
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I am so glad to be leasing a flat with this company. I am moving from California to Edinburgh and have bombarded them with hundreds of emails asking questions and they always answer promptly and thoroughly. They have been very helpful throughout this entire process, from the viewing to move in day and even after. It is so nice to lease with them as they make me feel very important and never feel like just another tenant. William and Stephanie have been an especially great help, but im sure everyone working there is lovely. I will definitely continue to lease with them for any future moves!
David William Bryan
Aug 17, 2021
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Umega are great. After not being able to even visit my property in person, they sorted literally anything I needed with speed and ease. I highly recommend them. Erin was great to deal with day to day. Will defo be using these guys moving forward. Thanks Andy ;-). Thanks Umega!
