Business Details
19 Years
experience
Trusted Real Estate & Property Management Across England
At HLGB, we are a family-run property and portfolio management company established in 2007. Our journey began in Warrington and has seen us grow into a trusted agency serving clients across England, from first-time landlords to major investors and public sector organisations. Our family ethos drives our commitment to personal service, integrity, and a hands-on approach to property management. We specialise in residential and commercial lettings, property management, and sales, combining decades of industry experience with a dedication to transparency and fair pricing. Our team treats every property as if it were our own, offering tailored solutions to meet the unique needs of landlords, tenants, and investors. With a strong reputation for customer care and market expertise, we leverage professional marketing strategies and partnerships with platforms like Rightmove and Zoopla to maximise property visibility.Our proactive management of residential blocks, HMOs, and commercial spaces ensures clients benefit from reliable tenant placement, efficient maintenance, and compliance support. We pride ourselves on delivering value through competitive rates, dedicated support networks, and a results-driven approach that prioritises long-term client success. Our accreditation with The Property Ombudsman and Client Money Protect underscores our commitment to industry standards and client trust. As we continue to expand our reach across England, HLGB remains focused on building lasting relationships through honest advice, innovative solutions, and unwavering dedication to property excellence.
Services
Property Management
Residential Lettings
Commercial Lettings
Block Management
Property Advertisement
Sales Support
Details
- Year established: 2007
Highlights and features
- We are a family-run business with over 17 years of property management experience.
- Our team provides tailored solutions for residential, commercial, and portfolio clients.
- We offer transparent pricing with no hidden fees across all services.
- Our proactive block management ensures compliance and efficient maintenance coordination.
- We maintain accreditation with The Property Ombudsman for dispute resolution.
Associations and certifications
- The Property Ombudsman
- Client Money Protect
What people say
Excellent service
Smooth from start to finish
Results on rentals
Brilliant arrangements
Highly recommended
Services
Property Management
We provide comprehensive property management covering rent collection, tenant communication, maintenance coordination, and compliance. Our proactive approach ensures landlords enjoy peace of mind while protecting their investments. With dedicated support networks and industry-leading practices, we deliver tailored solutions for single properties and large portfolios across England.
Residential Lettings
Our residential lettings service combines professional marketing with rigorous tenant vetting to secure reliable occupants. We offer both let-only and full management options, utilising Rightmove and Zoopla exposure to achieve swift lettings. From HMOs to family homes, we ensure optimal rental returns for landlords.
Commercial Lettings
We specialise in commercial property lettings for retail units, offices, and industrial sites. Our targeted marketing strategies maximise visibility to attract quality tenants. With expertise in commercial lease negotiations and market positioning, we deliver successful outcomes for business property owners nationwide.
Block Management
Our block management service handles service charge collection, maintenance coordination, and regulatory compliance for residential developments. We work directly with freeholders and leaseholders to ensure efficient management, transparent accounting, and timely resolution of property issues across managed estates.
Property Advertisement
We offer standalone property marketing solutions for self-managing landlords. Our packages include professional listings on major portals like Rightmove and Zoopla, ensuring maximum exposure. This service guarantees rapid tenant attraction while maintaining the same high marketing standards as our full management offerings.
People
Sam Harwood
Property Manager
Specialising in portfolio management, Sam delivers exceptional rental results with a client-focused approach. His expertise in property marketing and tenant relations has earned consistent praise from investors and landlords.
Jennifer
Office Manager
Overseeing administrative operations, Jennifer ensures smooth transaction processes and timely paperwork completion. Her attention to detail and communication skills contribute significantly to client satisfaction during property lettings.
Questions
What areas do HLGB cover for property services?
We operate nationwide across England, managing properties in Warrington, Liverpool, Manchester, and surrounding regions.
How quickly do HLGB properties get rented?
Properties typically let within days of advertising, with one recent property rented in just 2 days.
What property types does HLGB manage?
We handle residential (single lets, HMOs), commercial (retail, offices), and investment portfolios of all sizes.
Is HLGB part of any redress schemes?
We are registered with The Property Ombudsman (D04696) for dispute resolution and client protection.
Can I sell my property through HLGB?
Yes, we offer on and off-market sales support for individual properties and investment portfolios.
Do you offer property marketing only services?
We provide standalone marketing packages for self-managing landlords through major property portals.
Reviews (5)
Will Wells
Jan 06, 2021
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They were a shambles start to finish. We arranged to check in to our rented property 3 weeks in advance. About 1 hour before, as we were driving there, the agent called asking if we want to move in today...? He said the property is in a state. Naturally, it is expected to move into a clean flat. So we arrived given we were on the way already. When i say there was poo on the walls, I mean there was actually poo on the walls. I have never seen such a dirty place. There was cannabis in between the sofa, as well as food, sauce, and that's just the beginning. Well done HLGB part 1. First thing that
Brandon Kelsall
Dec 29, 2020
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You will have to constantly chase them down to get a response about their properties, they will have people already lined up for properties and still drag you on and waste your time, only to phone you on the way to viewings that theyre taken or get an email the day it becomes available saying its taken. Time wasters or incompetent not sure which is worse. Avoid using these agents jokers.
Anne Hargreaves
Dec 27, 2020
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Great experience as a tenant with these guys. Always efficient, professional, a pleasure to deal with. Thank you Rob and team, highly recommended!
Aiden Howgate
Oct 30, 2020
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Shambolic experience. Surely only a matter of time before they feature on rogue traders. Rented a flat with them for around 2 years. Their standards are abhorrent and the state of the property when I moved in was sickening. It was very much a case of "Here are your keys, it's your problem now". Numerous problems over the years included complete negligence towards their tenants, not fixing serious issues with the property and little/no response to my complaints. The final kick in the teeth was them attempting to take my deposit through desperate, extortionate means (200 for a 'light clean').
Eric Howe
Aug 29, 2020
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Until recently I was a tenant with these guys and wish I still was. They were always professional and prompt through the 2 years I was with them. Even through the recent pandemic I was kept upto date with the check out etc frequently. My new agent could learn a thing or 2 from them.
