Business Details
18 Years
experience
Emergency
services
Expert Rug Cleaning in Dorset
Rug Cleaner is an independent family-run business established over 15 years ago, specializing in the professional cleaning and repair of Persian, Oriental, antique, and modern rugs. Our expertise extends to carpets, kilims, tapestries, and specialty fabrics, serving both domestic and trade customers across the UK and internationally. Accredited by the National Carpet Cleaners Association (NCCA), we utilize cutting-edge technology and traditional methods to ensure safe, effective cleaning and meticulous hand repairs.Our team has extensive experience in rug-making techniques, dye stabilization, and moth damage treatment, with a commitment to preserving the integrity of each piece. We offer personalized consultations, free local collections, and a two-week turnaround, supported by comprehensive insurance and a dedication to client satisfaction through transparent, ethical service.
Services
Rug Cleaning
Stain Removal
Colour Correction
Speciality Cleaning
Rug Repair
Details
- Year established: 2008
Highlights and features
- Over 15 years of specialized rug cleaning and repair experience
- Family-run business offering personalized, hands-on service
- Accredited by the National Carpet Cleaners Association (NCCA)
- Invested in specialist dusting and centrifugal drying equipment
- Free collection within a 30-mile radius
Associations and certifications
- National Carpet Cleaners Association (NCCA)
What people say
Best treatment available
Successfully removing stubborn stains
Hand-repair expertise
Cutting-edge colour correction
Transformed faded rugs
Services
Rug Cleaning
Our rug cleaning service combines traditional hand-washing techniques with advanced centrifugal drying to ensure deep cleaning without fibre damage. Using pH-neutral solutions and soft Tampico brushes, we remove embedded dirt and allergens while preserving dyes. Each rug undergoes pre-treatment testing to determine optimal methods, followed by thorough rinsing and rapid drying to prevent moisture-related issues.
Stain Removal
Specialized stain removal targets wine, urine, coffee, and oil-based marks using enzymatic treatments and pH-specific solutions. We stabilize dyes before extraction to prevent bleeding, with remedial colour work available for persistent stains. Our technicians assess each spill's composition and fabric sensitivity to achieve maximum removal without residue or discolouration.
Rug Repair
Hand-executed rug repairs address moth damage, frayed edges, and structural weaknesses. We source matching wool from Turkey and Iran, employing reweaving, patching, and pile replacement techniques. Fringe and selvage restoration maintains original aesthetics, while large-scale damage can be addressed through specialist partnerships in Turkey for antique-grade reconstructions.
Colour Correction
Advanced colour correction restores faded hues using precision dye-matching technology. We address dye bleed from prior improper cleaning and apply stabilizing treatments to prevent future discolouration. This service includes selective re-dyeing of wool foundations and pile fibres, ensuring uniformity while maintaining the rug's historical authenticity and material integrity.
Speciality Cleaning
Speciality cleaning caters to silk, gabbeh, and high-pile textiles requiring non-standard treatment. We conduct material-specific tests to determine appropriate dusting, washing, and drying protocols. This includes lanolin conditioning for wool, moth-proofing treatments, and Scotchguard application to enhance stain resistance while preserving fabric texture and appearance.
Questions
What should I do immediately after spilling something on my rug?
Blot the spill gently without rubbing, avoid off-the-shelf cleaners containing oxidizers, and contact us immediately for tailored advice to prevent permanent staining.
Do you offer rug collection and delivery services?
Yes, we provide free collection within a 30-mile radius. For further distances, we can arrange courier services at competitive rates.
Can you clean rugs outside Dorset?
We serve clients nationwide and internationally. Rugs can be couriered to our studio, with return shipping coordinated to suit your schedule.
How long does the rug cleaning process take?
Our standard turnaround is two weeks from collection to return, with variations depending on rug complexity and logistics.
Do you handle insurance-related rug damage claims?
Yes, we provide detailed written estimates and reports for insurance companies covering flood, fire, or accidental damage scenarios.
Can moth-damaged rugs be restored?
We treat moth damage through fibre replacement, reweaving, and preventative treatments lasting up to nine months, with complete pile restoration available for severe cases.
Reviews (1)
John H.
Dec 10, 2018
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I took my Bohkarah in for cleaning and repair and was met with only friendly, excellent service and the carpet returned to me looking as good as new and with a few minor repairs, thanks to my Cockapoo pup! The price didn't break the bank either. I fully recommend Rug Cleaner and will be using them again. Superb!
