Business Details
Your Trusted Taxi Service in Dudley & Surrounding Areas
We are a family-run taxi company serving Dudley and surrounding areas with over two decades of experience in the industry. Our fleet of well-maintained vehicles provides reliable 24/7 transportation services tailored to meet diverse customer needs. All drivers undergo police checks and hold valid Hackney Carriage Licences, ensuring professional standards and passenger safety. We specialise in local travel, airport transfers, contract hire, and parcel delivery services across Dudley, Merry Hill, Brierley Hill, Kingswinford, Stourbridge, Wordsley, and Pedmore. Our commitment to competitive pricing, punctuality, and vehicle cleanliness has earned us a reputation for exceptional customer service.With generations of accumulated expertise, we prioritise safe journeys and timely arrivals while maintaining transparent communication with passengers. Our deep local knowledge enables efficient route planning, and we consistently strive to exceed customer expectations through courteous service. As an established provider, we combine industry experience with modern operational practices to deliver dependable transportation solutions. Our team remains dedicated to continuous improvement while upholding core values of reliability, professionalism, and community service.
Services
Airport Transfers
Local Travel
Contract Hire
Parcel Delivery
5,6,7 Seater Cabs
Highlights and features
- We offer 24/7 reliable taxi services in the local area
- All drivers hold valid Hackney Carriage Licences
- Over 20 years' experience in the taxi industry
- Competitive pricing with no hidden charges
- Vehicles maintained to the highest cleanliness standards
What people say
Very friendly staff
Competitive rates
Clean cabs
Reliable service
Helpful drivers
Services
Airport Transfers
Our airport transfer service ensures comfortable and timely transportation to and from regional airports. With experienced drivers familiar with optimal departure and arrival procedures, we guarantee punctual journeys for business and leisure travellers. All vehicles feature ample luggage space and undergo regular maintenance checks to ensure passenger comfort during long-distance journeys.
Local Travel
We provide comprehensive local transportation across Dudley and surrounding districts including Brierley Hill, Kingswinford, and Stourbridge. Our service covers daily commutes, night-out transportation, and medical appointments with flexible booking options. Drivers receive regular training on route optimisation to ensure efficient travel within urban and suburban environments.
Contract Hire
Our contract hire solution offers businesses reliable staff transportation with customised scheduling options. This service includes regular route planning, vehicle allocation based on passenger numbers, and dedicated driver assignments for corporate clients. We maintain detailed service records to ensure consistent quality for long-term transportation requirements.
Parcel Delivery
Our secure parcel delivery service transports business documents and goods between commercial premises with guaranteed delivery windows. Vehicles feature secure storage compartments and tracking systems for package protection. We handle urgent deliveries requiring time-sensitive transportation while maintaining strict chain-of-custody protocols for valuable items.
5,6,7 Seater Cabs
We operate a fleet of multi-passenger vehicles accommodating groups of 5-7 people with luggage. These vehicles meet strict safety standards with full insurance coverage and regular maintenance checks. Ideal for family outings, sports teams, and small group transfers requiring coordinated transportation solutions across the West Midlands region.
Questions
How can I book a taxi with Waterfront Cars?
You can book through our website booking system, by phone at 01384 78 78 1, or via our inquiry form for advanced reservations.
Do you provide airport transfer services?
Yes, we offer scheduled and on-demand airport transfers to regional airports with guaranteed on-time arrivals and departure monitoring.
What areas do you cover?
We serve Dudley, Merry Hill, Brierley Hill, Kingswinford, Stourbridge, Wordsley, Pedmore and surrounding West Midlands locations.
Are your drivers licensed and checked?
All drivers hold valid Hackney Carriage Licences and undergo police background checks as part of our safety protocols.
Do you offer parcel delivery services?
Yes, we provide secure parcel delivery between business premises with tracking and time-guaranteed options available.
Reviews (5)
Charlotte Pugh
May 19, 2021
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Critical:Professionalism,Quality
The person on the switch board needs a serious lesson in people skills ! And I cant believe that no one is working because of COVID as the regulations have now been changed ?! What the actual hell ? Excuse much !
The person on the switch board needs a serious lesson in people skills ! And I cant believe that no one is working because of COVID as the regulations have now been changed ?! What the actual hell ? Excuse much !
Kelly Jordan
Apr 19, 2021
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I always use these taxis to get home and they are so reliable tonight I lost my card in the taxi and thankyou so much to cab number 2 for finding it for me and then the card was even delivered back to me thankyou so much
Matt Lowe
Feb 04, 2021
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I have used the taxi service for many years now always on time and professional highly recommended and if they say be 15mins they are which is great for the wife when she waiting around with two kids when out shopping and the Management always Willing to listen if you have a problem good run business in the heart of the black Country good work guys and we will always use them
Ashleigh Bosworth
Jan 22, 2021
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Have always used waterfront cars and will always continue to use them , always on time , polite and well mannered any issues you have they sort it and sort you a reasonal price out never had any trouble with them whenever I get in one the taxis the drivers have always helped me out if I got a bags of shopping and my two year old son with me they will get out and help me 100 percent recommend these never really used any other taxi service
Matt Smith
Jan 19, 2021
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Positive:Professionalism,Punctuality,Quality,Value
highly reccomend great price on time will use every time i need a taxi.
highly reccomend great price on time will use every time i need a taxi.
