Business Details
Emergency
services
Your Trusted NHS Healthcare Provider in Ipswich
The Birches Medical Centre has been dedicated to providing comprehensive healthcare services to the Ipswich community since our establishment. Our team of experienced GPs, including GP Partners and Registrars, works alongside physician associates and healthcare professionals to deliver patient-centred care across a wide range of medical needs. With a focus on both acute and long-term condition management, we offer services including blood testing, mental health support, minor injury treatment, and specialist clinics for chronic conditions. Our practice prioritises accessibility through extended evening appointments and enhanced access services, ensuring patients receive timely care. We maintain strong partnerships with local pharmacies and urgent care providers to create a seamless healthcare network.Committed to NHS standards, our facility features step-free access, disabled parking, and signing services to accommodate all patients. Through continuous staff training and adherence to clinical best practices, we ensure high-quality medical care delivered with compassion. Our digital services enable convenient online appointment booking, prescription requests, and access to test results, enhancing patient experience. We actively participate in medical education as a training practice for future GPs, maintaining professional development standards. This combination of expertise, accessibility, and community focus makes The Birches Medical Centre a trusted healthcare provider in Suffolk.
Services
Blood Tests
Mental Health Services
Minor Injuries
Seasonal Flu Vaccinations
Sexual Health Services
Long Term Conditions
Covid Vaccination
Audiology
ADHD Assessments
Urgent Care
Highlights and features
- We offer extended evening appointments for working patients
- Our multidisciplinary team includes GP Partners and Registrars
- We provide specialist clinics for chronic conditions management
- Our facility features full accessibility for disabled patients
- We maintain digital services for convenient healthcare access
What people say
Professional staff
Comprehensive care
Accessible facilities
Extended hours
Effective treatments
Services
Blood Tests
Our blood testing service provides essential diagnostic capabilities for patients. We offer appointments at Ravenswood Phlebotomy Clinic and Ipswich Hospital, with priority access for those unable to attend external facilities. Our practice ensures efficient sample collection and processing through trained professionals.
Mental Health Services
We provide comprehensive mental health support through GP consultations and specialist referrals. Our experienced team addresses conditions ranging from anxiety and depression to complex psychological needs. Patients receive personalised care plans and access to appropriate specialist services when required.
Minor Injuries
Our minor injuries service treats non-emergency conditions during regular hours. We handle wounds, infections, sprains, and burns with professional medical care. For after-hours emergencies, patients are directed to NHS 111 for appropriate urgent care solutions.
Long Term Conditions
Specialist clinics manage chronic conditions through coordinated care. Healthcare assistants, nurses, and doctors collaborate to review medications and monitor patient progress. This integrated approach reduces multiple appointments while maintaining comprehensive treatment oversight.
Sexual Health Services
We offer confidential sexual health consultations and STI testing through practice nurses. Additional specialist services are available via NHS Suffolk's dedicated sexual health line. Our approach ensures discreet, professional care for all reproductive health concerns.
People
Dr Foyzur Miah
GP Partner
Dr Miah brings extensive general practice experience to our team as a GP Partner. He contributes to both patient care and practice leadership while mentoring trainee doctors.
Dr Syed H
GP Partner
Dr Syed H serves as a GP Partner, combining clinical expertise with practice management responsibilities. He plays a key role in training future medical professionals while delivering patient care.
Dr Thein Soe
GP
Dr Soe provides comprehensive general practice services with particular focus on patient education. He contributes to our training practice initiatives while maintaining active clinical duties.
Dr Mohammad Miah
GP Registrar
Dr Miah is completing his GP training with three years of postgraduate medical experience. He works under supervision while developing specialist general practice skills.
Dr Paul Keating
GP Registrar
Dr Keating brings prior clinical experience to his GP registrar position. He participates in both patient consultations and the practice's medical education programmes.
Questions
How do I book a GP appointment?
Book appointments online through our website or contact the practice directly at 01473 624 800 during opening hours.
What services require advance booking?
Enhanced access evening appointments on Wednesdays need pre-booking through reception for working patients.
How do I access test results?
Request test results through our online portal or contact the practice directly for urgent findings.
What emergency services are available?
For life-threatening emergencies call 999. For urgent but non-life-threatening issues contact NHS 111.
Are there special provisions for disabled patients?
Yes, we provide wheelchair access, disabled parking, and signing services as part of our accessibility policy.
How does prescription ordering work?
Order prescriptions online through our website or contact the practice for medication requests.
Reviews (6)
Michelle Day
Dec 02, 2021
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Rhe rudest receptionists ever. Over the years they have got worse and worse. Intrusive with questions know full well, 1 they can't help and, 2 they have no appointments. Unhelpful with medication enquiries and results enquiries. Having sat in the surgery and heard one shout about a ringing phone "just let it ring out" just about says it all.!!
Thomas Coates
Oct 29, 2021
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I called up to arrange an appointment bang on 8am and managed to get through and the phone was ringing for 28 minutes with no answer and I needed to start work at 8:30am so had to hang up. I called up a little later on a break and they answered so I asked if there were any appointments left and I was told there wasn't and that I had to try again tomorrow. I explained that I called up at 8am today to get one but they didn't answer and they just told me try again tomorrow.
Ridiculously bad service and rude unreliable receptionists.
Ridiculously bad service and rude unreliable receptionists.
Naked Screaming Man
Sep 04, 2021
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The medical and nursing care at the Birches is highly recommended. The shortfall is the ability to service the catchment areas appointments, which falls more in the lap of the government underfunding and squeazing resources. Attempting to get appointments is difficult and very hit and miss, regularly being on redial from 8 to 8.30 am and getting through only when all the appointments have gone. What worries me is the possibility of older individuals suffering due to this. For the technologically competant among us I HIGHLY RECOMMEND.. E CONSULT.. the process for me was quick, thorough, efficient
Rosemary Kearton
Jul 05, 2021
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We had to move here from Two Rivers Surgery (which is an amazing surgery) due to me getting a job there and the different is stark. Slow, unhelpful receptionists, constant inability to get an on-the-day appointment despite calling on the dot at 8am and queuing for half an hour, and completely out of date processes make every contact with this surgery difficult and painful! The clinicians however are great, which is such a shame for them! My family with three young children was removed from their system due to us having moved house out of their catchment area- no notice given and with an appointment
Vicki May
May 28, 2021
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I had an appointment booked for today. I was seen on time and the nurse was just amazing. So calm, caring and really interested in me and my health. My check up was an important but very routine one. Despite a very very rude and impatient man infront of me, constantly ringing the bell to be let in, tapping his foot and looking at his watch, the staff working the reception area were also brilliant.
I think we need to remember and celebrate these valuable, lovely, very hard working doctors, nurses, receptionists and all the other people involved with the running of this surgery, have had to keep
I think we need to remember and celebrate these valuable, lovely, very hard working doctors, nurses, receptionists and all the other people involved with the running of this surgery, have had to keep
Bahi Tali
Jun 29, 2020
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The worst clinic I had no choice but to go to.. Pre- and Post-pandemic, still the worst. I could never get help from here and always had to somehow heal my own self or go to London to get treated, which is costly... Appointments are at random time now over the call, you never know when they will call you, and they just give a call at an inconvenient time and once you miss it, that's it ... nothing. They leave a voicemail to give them a call back, but when I do, nobody picks up. It's a joke. I don't understand why this is a "clinic"..
