We kindly request that all patients attending the Surgery also continue to wear a facemask or covering (unless clinically exempt) until further notice. We will continue to operate a social distancing model on our premises. We have made this decision in line with Government advice on maintaining the use of masks and face coverings in health settings.
Complying with our policy will ensure the ongoing protection of clinically vulnerable patients and staff, and will also mean that we can maintain open access to our services while reducing the risk of transmission to our staff and the impact this would have on our ability to operate.
Complying with our policy will ensure the ongoing protection of clinically vulnerable patients and staff, and will also mean that we can maintain open access to our services while reducing the risk of transmission to our staff and the impact this would have on our ability to operate.
Services
Temporary Residents
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If you are ill while away from home or if you are not registered with a doctor but need to see one you can receive emergency treatment from the local GP practice for 14 days. After 14 days you will need to register as a temporary or permanent patient. You can be registered as a temporary patient for up to three months.
Text Message Reminders
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You can now register to receive information by text message on your phone regarding appointments and health care. If practices are sending messages about recommended treatment for the management of a specific health issue, then this is defined as providing appropriate care for patients, not marketing purposes.
Named Accountable GP
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Our patients have been assigned a named GP, and you can be advised of this at your next interaction with the practice. Please be assured that this will not impact on your experience at the practice, you can still access all of our medical team in exactly the same way as before and having a named accountable GP does not prevent you from seeing another doctor at the practice.
Data Choices
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Information about your health and care helps us to improve your individual care, speed up diagnosis, plan your local services and research new treatments. The NHS is committed to keeping patient information safe and always being clear about how it is used. Information about your individual care such as treatment and diagnoses is collected about you whenever you use health and care services.
How do I
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You can cancel an appointment by telephoning Reception or online (you must be registered for Online Services in order to do this). Please do this as soon as you know you are unable to attend an appointment, we can re-use an appointment even at short notice. Please use the automatic check-in screen in the lobby as you enter the surgery, alternatively report to the Receptionist on the front desk.
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