Business Details
Contemporary Hotel in West London with Premier Event Spaces
We are a contemporary 4-star hotel located in the heart of Hammersmith, West London, offering unparalleled hospitality for both business and leisure guests. Our property features 630 spacious rooms and 40 dedicated conference, meeting, and events spaces capable of accommodating up to 2,000 attendees. Our multilingual team prioritises guest comfort through tailored service, supported by flexible booking options including family packages, extended stay discounts, and exclusive member benefits. With cutting-edge facilities for corporate events, weddings, and social gatherings, we combine modern amenities with professional expertise to ensure memorable experiences.Our commitment to excellence is evidenced by longstanding client relationships and testimonials praising our staff's exceptional attention to detail, problem-solving capabilities, and event execution. As part of the Accor group, we maintain rigorous quality standards while preserving localised service excellence that has made us a preferred venue for repeat clients across diverse industries.
Services
Spacious Rooms
Event Spaces
Family Offers
Member Benefits
Dining Options
Conference Facilities
Group Reservations
24/7 Support
Flexible Booking
Local Attractions
Highlights and features
- We offer 630 spacious rooms and 40 event spaces suitable for up to 2,000 guests
- Our Advance Saver rate provides early booking discounts with flexible cancellation
- Dedicated Conference & Events Teams ensure seamless execution of all occasions
- Family Offer includes 50% off second rooms and complimentary breakfast for children
- Members Rate unlocks exclusive benefits and up to 10% savings on stays
What people say
Exemplary service
Friendly staff
Flexibility appreciated
Best by far
Ran without issues
Services
Spacious Rooms
Our 630 contemporary rooms combine comfort and functionality with modern amenities including high-speed Wi-Fi, ergonomic workspaces, and premium bedding. Designed for both business travellers and families, rooms feature soundproofing for quiet stays and flexible configurations to accommodate varying group sizes while maintaining exceptional comfort standards.
Event Spaces
With 40 dedicated spaces accommodating 1-2,000 guests, our venues feature state-of-the-art audiovisual equipment, modular layouts, and technical support. Our team specialises in transforming spaces for conferences, weddings, exhibitions, and corporate training, ensuring seamless execution through detailed planning and on-site coordination services.
Dining Options
Our culinary offerings include Mirrors Bar, Aroma Restaurant, Artisan Artisan Table, and seasonal pop-up concepts. Menus showcase contemporary British cuisine with international influences, using locally sourced ingredients. We cater for both casual dining and formal events, with private dining options and room service available 24/7.
Conference Facilities
Purpose-built conference spaces feature high-speed connectivity, daylight-adjustable lighting, and ergonomic seating. Our dedicated team provides technical support, delegate packages, and customised catering options. Facilities include training rooms with modular furniture and boardrooms equipped with video conferencing systems to support productive business meetings.
Group Reservations
We specialise in accommodating group stays for corporate events, weddings, and social gatherings. Our team offers tailored packages with preferential rates, guaranteed room blocks, and coordinated check-in processes. Group booking services include event planning support and customised dining arrangements to meet specific requirements.
People
Pavle
Events Team Lead
Pavle oversees event execution with exceptional attention to detail, consistently delivering tailored solutions for complex requirements. His team ensures seamless event management through proactive problem-solving and client-focused service.
Liza
Event Coordinator
Liza specialises in pre-event planning, ensuring all client requirements are met with meticulous organisation and clear communication. Her expertise guarantees smooth event execution and client satisfaction.
Kelli Armour
Member Engagement Events Office
Kelli represents our partnership with Benenden Health, managing event logistics with professional efficiency and maintaining high standards of client care throughout the event lifecycle.
Elaine Ranahan
Sales & Marketing
Elaine manages sales and marketing initiatives, developing strategic partnerships and promotional campaigns that enhance our visibility as a premier London hospitality destination.
Otto Horvath
Restaurants & Bars
Otto leads our culinary operations, curating dining experiences that combine innovative cuisine with exceptional service standards across our multiple restaurant and bar venues.
Questions
How do I book a room at Novotel London West?
Book directly through our website for best rates, contact us via +44 (0)20 8741 1555, or use online travel platforms. Group bookings require completing our dedicated enquiry form.
What event facilities are available?
We offer 40 spaces accommodating 1-2,000 guests with audiovisual equipment, technical support, and customisable layouts for conferences, weddings, exhibitions, and corporate events.
Are payment methods specified?
Accepted payment methods include major credit cards and business account arrangements. Specific options appear during online booking or contact our reception for details.
What is the cancellation policy?
Policies vary by rate type. Flexible bookings allow free cancellation up to 24 hours before arrival. Advance Saver rates have specific cancellation terms detailed at booking.
Does the hotel offer dining options?
Our venues include Mirrors Bar, Aroma Restaurant, Artisan Artisan Table, and seasonal concepts offering contemporary cuisine, private dining, and 24/7 room service.
How accessible is the hotel's location?
Located at 1 Shortlands, Hammersmith, we provide excellent transport links to central London and Heathrow Airport, with nearby underground and bus connections to major attractions.
