Business Details
Your Trusted GP Practice in Winsford, Cheshire
High Street Medical Practice has been serving the Winsford community with comprehensive primary healthcare services. Our practice combines modern technology with traditional care through our online triage systems RapidHealth and PATCHS, enabling efficient patient consultations and administrative requests. We work closely with local and NHS service providers to ensure seamless referrals for pharmacies, urgent treatment centres, and specialist dental care. Our team prioritises patient confidentiality while maintaining compliance with data protection regulations, ensuring secure handling of medical records. With extended access appointments available through GP Hubs, we provide flexible healthcare solutions for working individuals.Our staff undergo regular training to maintain high standards of care, including emergency response protocols for life-threatening situations. We actively seek patient feedback through Friends and Family Test surveys to continually improve our services. The practice maintains strict confidentiality policies while facilitating necessary information sharing for coordinated care. Our facilities include disabled access, baby changing areas, and hearing loops to accommodate all patients' needs.
Services
GP Consultations
Repeat Prescriptions
Online Services
Home Visits
Extended Hours
Highlights and features
- We offer online triage systems for efficient medical consultations
- Our practice provides extended access appointments through GP Hubs
- We maintain strict data protection and confidentiality standards
- Our team includes experienced GPs and nursing professionals
- We provide accessible facilities for patients with disabilities
Services
GP Consultations
Our experienced GPs provide comprehensive medical consultations for diagnosis and treatment. Patients can book face-to-face, telephone, or video consultations through multiple booking channels. The practice offers routine appointments up to two weeks in advance with options for urgent same-day appointments.
Repeat Prescriptions
Patients can order repeat prescriptions through the NHS App, online services, or paper forms. We process requests within 48 hours with pharmacy nomination options. Our system allows medication reviews and provides information about prescription charges and medicine disposal.
Online Services
Our digital platforms enable 24/7 access to healthcare services. Patients can book appointments, order prescriptions, and access medical records through the NHS App or website. The system includes self-care advice and secure messaging for non-urgent medical queries.
Home Visits
Home visits are available for patients with mobility challenges or serious illnesses. Requests require prior morning notification and are assessed by doctors for necessity. The service prioritises urgent medical needs that cannot be addressed in the surgery.
Extended Hours
We offer extended access through GP Hubs with evening and selected Saturday appointments. Available to all registered patients in South Cheshire and Vale Royal, these appointments provide flexibility for working individuals and those with scheduling constraints.
Questions
How can I book a GP appointment?
Book through the NHS App, online services, by phone during opening hours, or in person at reception. Urgent appointments are available daily.
What should I do in a medical emergency?
Dial 999 for life-threatening emergencies. For urgent but non-emergency care outside hours, call NHS 111 or use their online service.
How do I order repeat prescriptions?
Use the NHS App, online services, or submit paper forms at reception. Allow 48 hours processing time and nominate your preferred pharmacy.
Are home visits available?
Yes, for patients unable to attend the surgery. Request before 8am and allow the doctor to assess necessity before confirming visits.
What accessibility features do you offer?
We provide wheelchair access, disabled parking, hearing loops, translation services, and baby changing facilities at our ground-floor location.
Can I access my medical records online?
Yes, through the NHS App or website. You can view records, book appointments, order prescriptions, and communicate securely with the practice.
Reviews (5)
Sammy Morton
Oct 17, 2021
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They answered the call after being on the line with the stupid music after 5mins and hung up! called back listened to the music again to be hung up straight away not happy I never go the doctors, and this is what puts me off going.
Lili Lili
Jan 25, 2021
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My health is not good, I made some appointments and no improvement. Maybe human health is not taken very seriously? Yes, I know this pandemic situation. But we are humans, we also have other health problems, it's not just a Covid and that's enough. No, it's not enough. Historically people have died from various diseases, heart diseases, lungs etc. Even in this situation we are again the same people and want to get all the services. A negligence can lead to loss of life and I believe no one would want that...
Bill Moran
Dec 19, 2020
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Shocking attitude from Dr. Preston, no care about my wellbeing whatsoever and she couldn't wait to get me out of the room. She complained "some of us want to go home". The practice has more patients than it can cope with. I rang for an appointment to be told the earliest would be the 10th February! Thankfully I'm moving to Northwich in the next few months. Hopefully I'll be able to register with a surgery that isn't as oversubscribed.
Claire Boswell
Aug 06, 2020
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After a traumatic move to the area with a son with very complex medical needs I cant praise the professionalism of the doctors and especially the front line staff in particular,Debbie, who has gone out of her way to facilitate a smooth transition into the practice.... many thanks
Lesley Drake
Jul 31, 2019
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I would like to thank the Dr Burgess and the Receptionist staff for the 1st class care I have received over the passed year.You are all amazing.
