Business Details
22 Years
experience
Emergency
services
Expert Plumbing & Electrical Services in Walsall
Established in 2004 by Neil Taylor and Trevor Jones, we built upon decades of combined expertise in plumbing and heating to create a trusted service provider. Our team has grown to include skilled engineers and support staff operating from our Walsall headquarters, serving both domestic and commercial clients. All personnel wear branded uniforms and utilise company vehicles, reflecting our commitment to professionalism. Staff undergo regular training to meet the latest industry standards and hold certifications from Gas Safe, NICEIC, and Safe Contractor. We maintain comprehensive liability insurance and specialise in integrated plumbing, gas, and electrical solutions.Our services include boiler installations, central heating upgrades, and compliance certification for landlords. We pioneered flexible financing options to make essential home improvements accessible. Our engineers hold individual Gas Safe registrations, and we prioritise transparent communication about service requirements. With over 500 clients across gas, plumbing, and electrical sectors, we've become a regional leader in technical proficiency and customer satisfaction. Our dual focus on technical excellence and practical affordability continues to drive our reputation in the West Midlands.
Services
Boiler Installations
Gas Safety Certificates
Emergency Plumbing Repairs
Landlord Services
EV Charger Installation
Central Heating Systems
Electrical Testing
Plumbing Maintenance
Details
- Year established: 2004
Highlights and features
- We have over 20 years of combined industry experience in plumbing and heating
- Our engineers hold individual Gas Safe and NICEIC certifications
- We carry full liability insurance with regulatory compliance checks
- We offer tailored financing solutions for large-scale projects
- We provide Gas Safe CP12 certificates for landlords' legal compliance
Associations and certifications
- Gas Safe
- NICEIC
- Safe Contractor
What people say
Exceptional communication
Reliable engineers
Competitive pricing
Clear documentation
Timely service
Services
Boiler Installations
Our Gas Safe engineers install all boiler types including combi, system, and conventional models. We assess property requirements to recommend cost-effective heating solutions while providing manufacturer warranties. With over 500 boiler installations completed, we ensure efficient system integration and safety certification.
Gas Safety Checks
We conduct comprehensive gas safety inspections for landlords, issuing Gas Safe CP12 certificates. Our engineers test appliances for carbon monoxide leaks and operational safety, providing documentation for legal compliance. Annual checks help property managers maintain rental standards and avoid penalties.
Plumbing Repairs
Available 24/7 for urgent plumbing issues including leaks, pipe bursts, and heating failures. Our engineers use thermal imaging cameras to locate hidden leaks, minimising property damage. Over 500 domestic and commercial clients rely on our rapid response service for complete plumbing solutions.
Electrical Testing
NICEIC-certified electricians perform full electrical safety checks including EICR testing. We identify wiring faults, upgrade distribution boards, and ensure compliance for landlords and businesses. Testing includes certification for domestic installations and commercial premises.
EV Charger Installation
We install compact, fast-charging EV stations compliant with UK standards. Our engineers handle full system integration with existing electrical infrastructure, providing safety certification. Domestic installations include smart functionality for energy-efficient charging.
People
Neil Taylor
Director
With over 20 years in plumbing and heating, Neil co-founded Assured in 2004. He leads a team of certified engineers, ensuring high standards in gas, plumbing, and electrical services across Walsall. His direct involvement in complex installations guarantees technical excellence and client satisfaction.
Trevor Jones
Director
A plumbing industry veteran, Trevor co-established Assured after 18 years in commercial heating systems. He oversees electrical division expansion while maintaining Gas Safe certification. His technical expertise ensures compliance with evolving safety regulations.
David Tooth
Senior Electrical Engineer
NICEIC-certified engineer with 15 years' experience in domestic and commercial electrical systems. David specialises in fault diagnostics and full electrical installations, leading compliance testing for large-scale commercial properties while mentoring junior engineers.
James Taylor
Plumbing Engineer
Certified Gas Safe engineer with expertise in boiler replacements and system upgrades. James handles complex central heating installations, ensuring compatibility with modern controls while maintaining safety standards for residential clients.
Nicola Hammond
Client Account Manager
Managing customer relations since 2010, Nicola coordinates service scheduling and project tracking. She ensures clear communication between clients and engineers, handling billing queries and service documentation for both domestic and commercial accounts.
Questions
What plumbing services do you provide?
Our plumbing services include emergency repairs, leak detection using thermal imaging, pipework replacements, and whole-system installations. We handle both domestic and commercial properties.
Are your engineers Gas Safe registered?
Yes, all our gas engineers hold individual Gas Safe registrations with license numbers provided for verification through our Gas Safe membership (No: 215350).
How can landlords ensure gas compliance?
We provide CP12 gas safety certificates following annual inspections. Our engineers test all gas appliances and issue documentation to meet legal requirements for rental properties.
Do you offer electrical safety testing?
Yes, our NICEIC-certified electricians perform full electrical installation condition reports (EICRs), fault diagnostics, and safety upgrades for both residential and commercial clients.
What payment options are available?
We offer financing through Ideal4Finance for major projects, with monthly payments from £50 over 12-60 months. Standard payments can be made via BACS or card post-service completion.
Reviews (4)
Shug Hall
Apr 29, 2021
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We knew Assured was a good company so we booked them to install a new boiler for us a few weeks ago. They turned up on time, the engineer was friendly, the installation was really neat & it was an overall good job. The office staff were very professional and they registered the boiler immediately, as we had our paperwork with a week. The cost was very reasonable, so we will always use them in future. Thank you Assured
Jess Westwood
Aug 30, 2020
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Weve used assured for many years and cant fault the service . Always on hand for any jobs required.
Ann-Marie Bruno
Sep 04, 2019
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Not very happy wouldn't recommend this place at all. Sorting out someone better who can do the job without the moaning.
Perm Rai
Nov 11, 2017
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My boiler went on the blink last week Thursday 20th July 2017. I am renting the flat I live in and reported this issue to my agents on the very same day, unfortunately I received no response from my agents until this morning. My agents arranged for Assured Plumbing Gas & Electrical Ltd to visit my flat today 24thJuly 2017 (emergency)
I received a phone call from Assured prior to the time scheduled to confirm address, this immediately put my mind at ease as this confirmed they were on there way..! Upon arrival till departure the Customer Service was Impeccable, the gentleman made me feel at
I received a phone call from Assured prior to the time scheduled to confirm address, this immediately put my mind at ease as this confirmed they were on there way..! Upon arrival till departure the Customer Service was Impeccable, the gentleman made me feel at
