Business Details
Emergency
services
Trusted Plumbing and Heating Services in Gillingham
Established as a family-run business with decades of collective experience, we specialise in delivering reliable heating, plumbing, and gas safety solutions across Gillingham and the surrounding areas. Our Gas Safe registered engineers utilise high-quality materials and advanced equipment to ensure every installation, repair, and maintenance task meets rigorous industry standards. Committed to transparency and customer satisfaction, we offer tailored advice, fixed-price quotations, and 24/7 emergency support to address urgent issues promptly.With over 70% of our work stemming from repeat clients and referrals, our reputation for professionalism and technical expertise continues to grow. From boiler replacements and power flushing to bathroom renovations and smart thermostat installations, we prioritise clean, efficient workmanship that minimises disruption to your property.
Services
Boiler Installations
Plumbing Services
Gas Safety Checks
Power Flushing
Smart Thermostats
Highlights and features
- We use only high-quality materials and state-of-the-art equipment
- Our Gas Safe engineers provide 24/7 emergency response services
- Family-run business with over 30 years of industry expertise
- 70%+ of work comes from repeat customers and referrals
- Comprehensive fixed-price quotations with no hidden extras
Associations and certifications
- Gas Safe Register
What people say
Excellent service
Very professional
Would recommend
Transparent pricing
Efficient engineers
Services
Boiler Installations
We install high-efficiency condensing boilers from leading manufacturers with up to 10-year warranties. Our Gas Safe engineers assess your property's needs, provide fixed-price quotes, and complete installations with minimal disruption. All work complies with current regulations and includes post-installation compliance certification.
Gas Safety Checks
Our certified engineers conduct comprehensive gas safety inspections for residential and commercial properties. We identify potential hazards, ensure compliance with safety standards, and provide documentation for landlords and homeowners. Regular checks help maintain boiler warranties and prevent dangerous gas leaks.
Power Flushing
This process removes sludge, rust, and debris from central heating systems using specialist equipment. We restore boiler efficiency, extend system lifespan, and resolve issues like cold radiator spots and noisy operation. Recommended for systems showing reduced performance or frequent breakdowns.
Smart Thermostats
We install programmable smart thermostats that enable remote heating control via smartphones. Our engineers help select appropriate models based on property needs, ensuring optimal energy efficiency and compatibility with existing heating systems for both domestic and commercial clients.
Plumbing Services
We handle all plumbing requirements from routine maintenance to urgent leak repairs. Our 24/7 emergency service addresses burst pipes, faulty valves, and heating failures. We also undertake bathroom renovations, pipe replacements, and water heater installations across residential and commercial properties.
People
Fred Woolley
Director
With over 30 years in the heating industry, Fred oversees all technical operations and customer service standards. He ensures every installation meets Gas Safe requirements while maintaining the company's commitment to transparent pricing and quality workmanship.
Lynn Brookman
Office Manager
Lynn coordinates service scheduling and client communications. She manages the free quotation process and ensures timely engineer dispatch for both routine and emergency plumbing requirements across Medway and surrounding areas.
Ryan Cooper
Plumber
Certified Gas Safe plumber specialising in boiler repairs and bathroom installations. Ryan provides technical expertise for complex plumbing systems while maintaining the company's high standards of cleanliness and customer care during property visits.
Kieran Williamson
Plumbing and Heating Engineer
Kieran handles boiler installations and power flushing operations. He advises clients on system efficiency improvements and ensures all work complies with current building regulations and safety certification requirements.
Questions
What areas do you cover?
We serve Gillingham, Medway, Maidstone, Sittingbourne, and Swale areas with both planned and emergency plumbing services.
Do you offer emergency plumbing services?
Yes, our 24/7 emergency service responds promptly to urgent issues like burst pipes, boiler failures, and gas leaks.
Are your engineers Gas Safe registered?
All our heating engineers hold current Gas Safe registration for safe and compliant boiler and gas appliance work.
Do boiler services affect warranties?
Yes, annual servicing by certified engineers is required to maintain manufacturer warranties on most modern boiler systems.
How to get a free quotation?
Contact us via phone or online form to arrange a free assessment visit and receive a detailed quote within 24 hours.
What payment methods do you accept?
We accept major debit/credit cards and bank transfers for completed plumbing and heating projects.
Reviews (4)
Raj Dhillon
Nov 13, 2021
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Being a landlord, boilers start playing up this time of year. I was struggling to find someone. Luckily Fred managed to find the time and managed to fix the problem. I didn't want my tenants without heating and Fred delivered a great service
Tom Harkus
Oct 27, 2021
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I would definitely recommend Kieran and Fred, they cracked my difficult central heating problems and Ive gone from lukewarm radiators to piping hot ones and am having to turn them down. Great job.
Paul Miller
Sep 16, 2021
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Great service. Nothing too much trouble. We will be using Diamond Heating and Plumbing in the future, would highly recommend.
Ian Muir
Aug 28, 2021
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Fantastic folks, Second time I have used them and the second time was as good as the first great folks.....
