Business Details
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Trusted Gas Heating & Plumbing Services in Derby
Established as a limited company, we combine decades of industry expertise with a customer-first approach to deliver reliable gas central heating and plumbing solutions. Our Gas Safe Registered engineers specialise in boiler installations, central heating repairs, and comprehensive plumbing maintenance across Derby, Swadlincote, and Burton-upon-Trent. We prioritise energy efficiency through modern boiler technology and smart heating systems, supported by extended warranties for client peace of mind.Our commitment to quality is reinforced by 24/7 emergency services, annual maintenance programs, and tailored support for homeowners, landlords, and businesses. With transparent pricing and free consultations, we ensure properties remain warm, safe, and operational through expert craftsmanship and competitive rates.
Services
Boiler Installation
Central Heating Repair
Plumbing Maintenance
Landlord Certificates
Emergency Repairs
Boiler Servicing
Highlights and features
- Certified Gas Safe Registered engineers for all installations and repairs
- Supply and install energy-efficient boilers to reduce heating costs
- Offer smart heating solutions with wireless thermostats and WiFi programmers
- Provide extended boiler warranties up to 10 years
- Deliver 24/7 emergency heating repair services
Associations and certifications
- Gas Safe Register
What people say
Reliable service
Professional engineers
Prompt emergency response
Energy-efficient solutions
Excellent customer service
Services
Boiler Installation
We specialise in gas boiler replacements and full central heating system installations. Our engineers assess property requirements to recommend combi, condensing, or system boilers that optimise efficiency and hot water flow rates. All installations include warranty registration, compliance documentation, and coordination with manufacturers and suppliers. Our itemised quotations ensure transparency while maintaining British Gas Homecare Scheme compatibility where applicable.
Emergency Repairs
Providing 24/7 emergency call-outs for heating failures, boiler breakdowns, and gas leaks. Our Gas Safe engineers respond promptly to restore heating and hot water across residential and commercial properties. We service all major boiler brands including Worcester Bosch, Vaillant, and Baxi while maintaining safety standards during urgent repairs in cold weather conditions.
Landlord Certificates
We conduct annual gas safety inspections for rental properties in compliance with The Gas Safety (Installation and Use) Regulations 1998. Our services include appliance maintenance, flue testing, and certificate issuance for landlords. We provide record-keeping assistance and ensure tenants receive documentation within statutory 28-day requirements.
Boiler Servicing
Regular boiler servicing maintains system efficiency and warranty validity. Our engineers perform comprehensive checks on Glowworm, Vaillant, Worcester, and Heatline boilers, including combustion analysis and component inspections. We offer reminder systems for annual services and coordinate manufacturer warranty requirements during maintenance visits.
Smart Heating Solutions
Upgrade to intelligent heating systems with wireless thermostats and WiFi-enabled programmers. Our installations optimise temperature control and energy consumption through zoned heating and remote access features. We integrate smart technology with existing systems to enhance comfort while reducing annual heating bills.
Questions
What areas do you cover?
We serve Derby, Swadlincote, and Burton-upon-Trent with heating and plumbing services.
Are your engineers Gas Safe registered?
Yes, all our heating engineers hold current Gas Safe registration credentials.
Do you offer emergency boiler repairs?
We provide 24/7 emergency call-outs for boiler breakdowns and heating system failures.
Can you help with landlord gas certificates?
We conduct annual gas safety checks and issue Landlord Gas Safety Certificates as required by law.
Do you provide boiler servicing?
Yes, we offer routine boiler maintenance and warranty servicing for all major boiler brands.
Is smart heating installation available?
We install smart thermostats and WiFi-enabled heating control systems for improved efficiency.
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Reviews (6)
Kirsty Yates
Dec 30, 2021
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Positive:Professionalism,Quality,Responsiveness
Excellent service, prompt appointment and very responsive. Highly recommend.
Service:Heating maintenance
Excellent service, prompt appointment and very responsive. Highly recommend.
Service:Heating maintenance
John Bathgate
Dec 17, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Very friendly and helpful company. Had a leak on the heat exchanger and they suggested calling the manufacturer instead of them fixing it, the boiler was still under warranty so they saved me a huge amount of money. Will definitely be using them in the future.
Service:Heating maintenance
Very friendly and helpful company. Had a leak on the heat exchanger and they suggested calling the manufacturer instead of them fixing it, the boiler was still under warranty so they saved me a huge amount of money. Will definitely be using them in the future.
Service:Heating maintenance
Maureen High
Nov 26, 2021
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One cold November day the heating decided not to work. We phoned Paul early morning who sent his lovely son to check this out. Within an hour Paul's son was here. By 11.30 the heating was working. All nice and warm. So prompt polite and professional. Excellent customer service during repair and post repair.
Thank-you so much to both guys
Thank-you so much to both guys
James Boddington
Nov 20, 2021
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Positive:Professionalism
Great work by the Hearing expert today. They called on time and completed a boiler service promptly and professionally. Id recommend to anyone needing boiler maintenance/repair - they also do plumbing work too!
Great work by the Hearing expert today. They called on time and completed a boiler service promptly and professionally. Id recommend to anyone needing boiler maintenance/repair - they also do plumbing work too!
Alan Harper
Oct 17, 2021
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This is the first time I have used The Heating Expert and am completely satisfied with the excellent service provided. I used the Glow Worm Authorised Installer website to request a quote to service my boiler. Paul was quick off the mark to contact me. We agreed a date and time and Charlie arrived on time to service my boiler. During the service Charlie found that the boiler, which was still under warranty, had a defective gas valve. Rather than potentially invalidate my warranty Charlie rang Paul and between the 2 of them they contacted Glow Worm ( Vaillant) direct and within 2 days the Glow Worm
Lyn Walsh
Sep 24, 2021
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Outstanding service. We were having a floor fitted and the flooring people discovered a leak beneath the old floor. This needed fixing before the new floor went down, but we only had a couple of hours to do it as the flooring people had to leave. The Heating Expert got someone out to fix it and (fix properly) in an hour and saved us having no floor for weeks while we waited for the flooring people to have a free day to get back. Cannot praise The Heating Expert enough.
