Business Details
36 Years
experience
Trusted Used Car Dealers in Shaftesbury
Melbury Motor Company has been serving customers since 1990, specialising in quality used vehicle sales and comprehensive automotive services. Our team prioritises customer satisfaction through transparent practices, offering expert advice without pressure selling. We provide a wide range of services including MOT testing, servicing, tyre replacement, brake maintenance, and vehicle diagnostics using advanced technology. Our commitment to quality is demonstrated through 12-month warranties on all vehicles and a focus on sourcing well-maintained pre-owned cars from leading manufacturers. We maintain competitive pricing through direct supplier relationships while ensuring every customer receives personalised attention.Our facilities in Shaftesbury and Stafford are equipped to handle both routine maintenance and complex repairs. We offer flexible finance options through trusted partners, with dedicated specialists to help customers find suitable payment plans. Our technicians undergo regular training to maintain expertise across multiple vehicle brands including BMW, Mercedes, Audi, and Volkswagen. Customer convenience is enhanced through courtesy cars, free vehicle health checks, and MOT reminder services. Our reputation for reliability has been built through three decades of consistent service excellence and community engagement.
Services
Used Cars
Servicing
MOT Testing
Tyre Replacement
Brake Repairs
Vehicle Diagnostics
Finance Options
Warranty Packages
Vehicle Inspections
Maintenance Plans
Details
- Year established: 1990
Highlights and features
- Established in 1990 with extensive automotive industry experience
- No administration fees or hidden charges on vehicle purchases
- Dedicated finance specialists offering tailored payment solutions
- Technicians trained to manufacturer standards across multiple brands
- Comprehensive 12-month/12,000-mile warranty on all vehicles
Associations and certifications
- Financial Conduct Authority
What people say
Excellent service
Knowledgeable staff
No hidden charges
Competitive finance
Well-maintained vehicles
Services
Vehicle Servicing
Our comprehensive servicing packages maintain vehicle performance and warranty validity. Using manufacturer-approved procedures, we perform 55-85 point checks, oil changes, and filter replacements. Technicians follow specific schedules for different makes and models while offering interim, full, and dealer-scheduled options. Customers benefit from discounted combined MOT and service packages.
MOT Testing
DVSA-authorised MOT testing ensures vehicles meet legal roadworthiness standards. Our technicians conduct thorough examinations of brakes, lights, suspension, and emissions systems. We offer pre-MOT checks, free re-tests for failed items, and digital record-keeping. Customers receive reminders before expiry dates to maintain continuous coverage.
Tyre Services
We provide tyre replacement, pressure checks, and wear analysis using EU-standard tread depth measurements. Services include seasonal tyre changes, wheel alignment, and emergency repairs. Our technicians explain tyre labelling systems and offer budget-friendly options while maintaining safety standards through free visual inspections.
Brake Repairs
Comprehensive brake system diagnostics identify issues with pads, discs, and hydraulic components. We use OEM parts for replacements and perform fluid exchanges every two years. Services include pedal feel analysis, warning light diagnostics, and performance testing. All work includes post-service test drives and 12-month warranties.
Vehicle Diagnostics
Advanced diagnostic equipment reads ECU codes and monitors real-time vehicle systems. Our specialists handle complex issues across multiple brands including DPF regeneration and immobiliser programming. Services include software updates, sensor calibration, and transmission diagnostics using dealer-level tools and technical support networks.
People
Chris Norman
Owner
With over 30 years in automotive retail, Chris leads our Shaftesbury dealership focusing on customer satisfaction and business integrity. He oversees vehicle sourcing and quality control processes.
Gemma
Sales Executive
Experienced in vehicle sales and customer relations, Gemma assists clients with test drives, paperwork, and after-sales support while maintaining our no-pressure sales approach.
Angela
Sales Manager
Managing vehicle transactions and administrative processes, Angela ensures smooth purchases including MOT transfers and documentation handling for both private and commercial clients.
Geoff Honour
Service Manager
Leading technical operations, Geoff coordinates servicing schedules and quality control while maintaining manufacturer certification standards across our workshop teams.
Chris
Sales Consultant
Specialising in used vehicle valuations and part-exchange deals, Chris provides transparent pricing assessments and helps customers find suitable finance arrangements.
Questions
What finance options are available for vehicle purchases?
We offer monthly payment plans from £136 to £380 with representative APR of 9.9%. Our finance specialists help customers find suitable arrangements through approved providers.
Do you provide warranties on used vehicles?
All vehicles include a 12-month/12,000-mile warranty. Extended coverage options and RAC-backed guarantees are available for specific models.
What servicing packages do you offer?
We provide interim, full, and manufacturer-scheduled services with 55-85 point checks. Combined MOT and service packages offer 33% savings compared to separate bookings.
Are your technicians qualified for different vehicle brands?
Our team holds certifications for major manufacturers including BMW, Mercedes, Audi, and Volkswagen through ongoing training and access to technical support networks.
Do you offer MOT test reminders?
Yes, we automatically register vehicles for MOT reminders and contact customers before expiry dates to schedule convenient testing appointments.
What tyre services are available?
We provide tyre replacements, pressure checks, wear analysis, and seasonal changes. Free visual inspections and EU-compliant tread depth measurements are included with all service visits.
Reviews (5)
Kevin Oliver
Sep 15, 2021
Report
On a 200+ mile journey from Chester to Bournemouth we experienced some car issues. Even though it was 5pm on a Friday and they were very busy Gemma and the guys got us up on a ramp and sorted us out quickly and efficiently. Cannot explain how thankful we are. HIGHLY RECOMMEND THIS GARAGE!
Kerry Knowles
Jul 30, 2021
Report
Excellent friendly and professional service. We purchased our family car from Melbury and from the moment we viewed the car to payment and collection we were taken aback with the calm and professional approach. The aftercare service is also faultless. We will definitely buy future cars from here and recommend highly!
Tanya Chard
Jun 24, 2021
Report
You'll be in very safe hands here buying your car! I don't think I can give any higher praise, particularly to Gemma who was so helpful from my first visit to me driving away with my little Fiat 500 .. Fantastic garage, I'm a very happy customer
R. D.
May 21, 2021
Report
Just want to say a big thank you to Chris (and Gemma) at Melbury Motor Co. Picked up a Skoda Octavia estate reserved over the phone with a small refundable deposit. Travelled 60 miles x-country and car was ready and fully valeted ahead of our arrival. Everything was advised and as per the advert - great car with lots of features at a very reasonable price. Chris was extremely courteous and attentive to everything we asked him and above all he was totally honest and open with us. After a test drive and check of the vehicle, Chris did all the necessary paperwork and car tax. I cannot thank Chris
James Dewar
Oct 02, 2020
Report
Had an excellent experience at Melbury Motor Company. Both Chris and Gemma were both very helpful and pleasant to deal with. They accommodated us and never put undue pressure on us to make the sale. Got a quality used-car and very happy with the purchase.
