Business Details
Emergency
services
Gas Safe Plumbing & Heating Services in Washington
Established with a commitment to excellence, we provide professional plumbing and heating services across the North East. Our Gas Safe registered engineers bring decades of combined experience to every project, ensuring compliance with industry standards. Specialising in installations, servicing, and repairs, we cater to private landlords, estate agents, and homeowners. Our reputation for punctuality and reliability is built on over 25 years of consistent service delivery. As a Checked & Vetted registered company, we prioritise transparency and trust in all client interactions.Our team undertakes gas safety checks, legionella risk assessments, and central heating system installations with equal expertise. We accept multiple payment methods, including cash, cheque, and card transactions. By maintaining partnerships with leading boiler manufacturers, we offer warranties ranging from 2 to 10 years. Our proactive approach includes automated service reminders for boiler maintenance and gas safety certificates. Client testimonials consistently highlight our attention to detail and commitment to minimising property disruption during installations.
Services
Plumbing Repairs
Boiler Installations
Gas Safety Certificates
Legionella Risk Assessments
Central Heating Systems
Emergency Callouts
Highlights and features
- All gas work conducted by Gas Safe registered engineers
- Prompt 24/7 service with guaranteed appointment times
- Specialist landlord compliance services including CP12 certificates
- Free no-obligation quotations for all plumbing projects
- Automated service reminders for boiler maintenance and gas safety checks
Associations and certifications
- Gas Safe Register
- Checked & Vetted
What people say
Prompt and excellent service
Professional manner
Punctuality
Reliable engineers
Value for money
Services
Plumbing Repairs
Our 24/7 plumbing repair service addresses burst pipes, leaking taps, and drainage issues across domestic properties. Gas Safe registered engineers utilise modern diagnostic tools to identify and resolve problems efficiently. We prioritise rapid response times while maintaining compliance with safety regulations. Clients receive clear explanations of required work before any repairs commence.
Boiler Installations
As approved installers for Baxi, Potterton, and Ideal, we supply and fit high-efficiency combi boilers with warranties up to 10 years. Our installations include system flushing and radiator upgrades to ensure optimal performance. All new installations receive Gas Safe registration confirmation directly from the regulatory body.
Gas Safety Certificates
Annual gas safety inspections are conducted by qualified engineers to meet legal requirements for landlords. The CP12 certification process includes appliance testing, flue checks, and written compliance documentation. We provide automated reminders for upcoming certificate renewals to prevent compliance lapses.
Legionella Risk Assessments
We conduct comprehensive legionella risk assessments for residential properties every two years as required by HSE regulations. Our assessments identify potential risks in water systems and recommend control measures. Documentation meets health and safety executive requirements for landlord compliance.
Central Heating Systems
Complete central heating system installations include boiler replacement, radiator upgrades, and programmable thermostat integration. We offer tailored solutions for property size and occupancy requirements. All systems undergo pressure testing and efficiency optimisation before handover to ensure reliable winter operation.
Questions
What gas safety responsibilities do landlords have?
Landlords must ensure annual gas safety checks by Gas Safe engineers, maintain pipework/appliances, and provide tenants with CP12 certificates.
Do you offer emergency plumbing services?
Yes, our 24/7 emergency service responds to burst pipes, leaks, and heating failures across the North East with rapid call-out times.
What payment methods do you accept?
We accept cash, cheque, BACS transfers, and all major debit/credit cards for completed plumbing and heating work.
Which areas do you cover?
We serve Washington, Newcastle upon Tyne, Sunderland, County Durham, Gateshead, and surrounding North East locations for all plumbing requirements.
How do you ensure service quality?
Our Gas Safe registered engineers follow strict procedures, provide written quotations, and offer warranties on installations while maintaining Checked & Vetted accreditation.
Reviews (2)
Kevin Irving
Jun 06, 2021
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Absolutely fantastic, very thorough, very professional, really high standard. Had a toilet fitted and a kitchen tap replaced at my home address. Was that impressed I booked the team in to do a lot of work on my business premises which I will review also. 5/5 for the home.
**Edit - unfortunately its seems Google will only allow me to leave 1 review so have edited to add review on the business premises:
Had been let down by previously by one no show plumber and one who started some worked and did not return so turned to Riverside who were there without fail.
Had a total of 11 radiator valves replaced
**Edit - unfortunately its seems Google will only allow me to leave 1 review so have edited to add review on the business premises:
Had been let down by previously by one no show plumber and one who started some worked and did not return so turned to Riverside who were there without fail.
Had a total of 11 radiator valves replaced
Charles Martin
Jul 28, 2020
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
So very helpful and friendly they really know what they are doing and explain what they need to do. Will be using again, they repaired pipework after a bad workman had not fitted pipework correctly. Riverside Plumbing and Heating are excellent. Will be using again
Service:Leak investigation and repair
So very helpful and friendly they really know what they are doing and explain what they need to do. Will be using again, they repaired pipework after a bad workman had not fitted pipework correctly. Riverside Plumbing and Heating are excellent. Will be using again
Service:Leak investigation and repair
