Business Details
Your Trusted Plumbing & Boiler Experts in the North East
Established with a commitment to excellence, we specialise in delivering reliable plumbing and boiler services across the North East. Our process prioritises transparency, offering free quotes with no obligation, ensuring all pricing is agreed upon before work commences. Every repair and installation is backed by a 12-month guarantee, reflecting our confidence in the quality of our workmanship. We operate a 10-promise system designed to eliminate stress, including punctual arrivals, clear communication, and a commitment to resolving issues without additional charges for follow-up visits. Our team combines decades of experience with a customer-centric approach, ensuring even the most complex plumbing challenges are resolved efficiently.Testimonials from long-standing clients highlight our flexibility, responsiveness, and dedication to maintaining the highest standards. By leveraging modern techniques and prioritising client education, we empower customers to make informed decisions. Whether addressing emergency repairs or planning large-scale installations, we adhere to rigorous safety and compliance protocols. Our reputation as one of the region's most trusted providers is built on consistent delivery of value-driven solutions tailored to individual needs.
Services
Boiler Installation
Plumbing Maintenance
Legionella Risk Assessments
Full Plumbing Systems
Combi-Boilers
Cylinder Installation
Blocked Drain Clearance
Burst Pipe Repair
Emergency Plumbing Services
Water Management
Highlights and features
- We offer free quotes with no obligation.
- Our team arrives on time and in uniform.
- All repair work is guaranteed for 12 months.
- We confirm any price changes before proceeding with work.
- Transparent pricing with no hidden fees.
Associations and certifications
- LCA Certificate
What people say
Very quick to respond
Flexible and helpful
Impressed with the work
No nasty surprises
12-month guarantee
Services
Boiler Installation
We supply and install all boiler types, including combi-boilers and systems with cylinders. Our installations include full system upgrades with new pipes and radiators. With warranties ranging from 5 to 12 years, we ensure long-term reliability and efficiency for residential and commercial properties.
Plumbing Maintenance
From blocked drains to burst pipes, we provide rapid diagnostics and repairs. Our transparent process includes free initial assessments via WhatsApp photos. All work is guaranteed for 12 months, with emergency call-outs available to resolve urgent issues promptly.
Legionella Risk Assessments
We conduct comprehensive legionella risk assessments for commercial properties. Our certified team identifies potential hazards in water systems and provides actionable recommendations. This service ensures compliance with health and safety regulations while mitigating contamination risks.
Emergency Plumbing Services
Available for unexpected plumbing crises, our emergency service prioritises rapid response times. Whether addressing leaks or system failures, we provide immediate solutions while maintaining clear communication. Follow-up visits are included at no extra cost under our 12-month guarantee.
Full Plumbing Systems
We design and install complete plumbing systems for renovations or new builds. This includes boiler integration, pipework, and radiator installations. Our approach ensures optimal performance and compliance with current standards, tailored to the specific requirements of each property.
Questions
What services do you offer?
We provide boiler installations, plumbing repairs, legionella risk assessments, and full system upgrades across residential and commercial properties in the North East.
How are prices determined?
Prices are provided via free quotes after assessing your specific needs through photos or on-site visits. All costs are confirmed before work begins to ensure transparency.
What guarantees do you offer?
All repairs and installations include a 12-month guarantee, with free follow-up visits required to resolve any issues related to the original work.
Reviews (6)
Jacqueline Henderson
Nov 18, 2021
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Positive:Professionalism
Kept to appointment time, very efficient managed to repair my leaking bath tap. Would not hesitate to use services again or recommend to others.
Kept to appointment time, very efficient managed to repair my leaking bath tap. Would not hesitate to use services again or recommend to others.
David Cuthbert
Nov 17, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Firm gutted and replaced all items in downstairs toilet. John and workers he used were professional, reliable and trustworthy. We are so pleased with the workmanship and quality of products used. Would have no hesitation in giving 10/10 and would recommend to anyone wanting a great plumbing service !
Firm gutted and replaced all items in downstairs toilet. John and workers he used were professional, reliable and trustworthy. We are so pleased with the workmanship and quality of products used. Would have no hesitation in giving 10/10 and would recommend to anyone wanting a great plumbing service !
Ann Davison
Oct 19, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Used this business few times. Always turn up on time, professional and polite. Just installed my new boiler, work completed in the time they said. Very considerate because they were working in the kitchen and allowed me access when needed. Very good value and local if I need to call them back.
Service:Install water heater
Used this business few times. Always turn up on time, professional and polite. Just installed my new boiler, work completed in the time they said. Very considerate because they were working in the kitchen and allowed me access when needed. Very good value and local if I need to call them back.
Service:Install water heater
Brian Keers
Oct 18, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
John called to assess job. He ordered the required part and returned promptly to fix the toilet. Excellent service at a reasonable price. Highly recommended for any plumbing work. John is friendly and polite, no mess left after job.
Service:Repair toilet
John called to assess job. He ordered the required part and returned promptly to fix the toilet. Excellent service at a reasonable price. Highly recommended for any plumbing work. John is friendly and polite, no mess left after job.
Service:Repair toilet
Sheila Hopton
Sep 30, 2021
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Positive:Professionalism
2nd time I have contacted McAndrew's Plumbing within a few months. I have received professionalism from both Bernie, John and his apprentice. Response has been quick and work carried out was explained in advance. At the end of the work everything was cleaned away. Recommend this business 100%
Service:Find & repair leak
2nd time I have contacted McAndrew's Plumbing within a few months. I have received professionalism from both Bernie, John and his apprentice. Response has been quick and work carried out was explained in advance. At the end of the work everything was cleaned away. Recommend this business 100%
Service:Find & repair leak
Ann Burton
Sep 20, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
John and his team installed a beautiful new bathroom for me. They were friendly, professional and approachable. The price was fair and the work was excellent. I would have no hesitation in using them again or recommending them to anyone.
John and his team installed a beautiful new bathroom for me. They were friendly, professional and approachable. The price was fair and the work was excellent. I would have no hesitation in using them again or recommending them to anyone.
