Business Details
Emergency
services
Your Trusted GP Practice in Edinburgh
Springwell Medical Centre has been providing comprehensive primary healthcare services to the Edinburgh community since 2025. Our practice combines experienced medical professionals with modern technology to deliver patient-centred care through traditional consultations and innovative digital solutions like RapidHealth and PATCHS online triage systems. We maintain strict confidentiality protocols and adhere to NHS Scotland standards while offering flexible appointment scheduling, repeat prescriptions, and emergency support via NHS24. Our team prioritises preventive care through regular health reviews for diabetes, respiratory conditions, and cervical screening, alongside specialist services like antenatal care and contraceptive advice.We demonstrate expertise through partnerships with local health boards and research initiatives like DataLoch, while maintaining transparency through detailed patient information policies and accessible complaint procedures. Our commitment to continuous improvement is evidenced by structured staff training programs and regular service audits that ensure compliance with national healthcare standards.
Services
Antenatal Care
Baby Clinic
Blood Tests
Cervical Screening
Contraception Services
Diabetic Reviews
Ear Syringing
Home Blood Pressure
Midwifery Support
Prostate Cancer Support
Details
- Year established: 2025
Highlights and features
- We offer 24/7 emergency medical advice through NHS24 partnership
- Our online triage systems reduce waiting times for non-urgent care
- We maintain strict confidentiality with NHS-compliant data protection
- Our team participates in regional health research initiatives
- We provide structured health reviews for chronic conditions
Services
Antenatal Care
Our antenatal clinic provides comprehensive pregnancy care through midwife-led appointments at Slateford Medical Centre. Services include regular check-ups, foetal development monitoring, and maternal health assessments. Patients receive personalized care plans and access to specialist support when required.
Blood Tests
Healthcare assistants conduct blood tests and blood pressure monitoring during dedicated clinic hours. This service supports early detection of cardiovascular issues and ongoing management of chronic conditions through regular health screenings.
Cervical Screening
We offer cervical screening appointments for women aged 25-64 as part of the national cancer prevention program. The service includes reminder systems and follow-up care coordination for abnormal results requiring specialist investigation.
Contraception Services
Full range contraceptive advice and prescriptions available during standard GP appointments. Services include contraceptive pill prescriptions, intrauterine device fittings, and emergency contraception guidance with personalized suitability assessments.
Diabetic Health Reviews
Annual diabetes reviews monitor blood sugar control, foot health, and eye screening compliance. The service includes medication adjustments, lifestyle advice, and coordination with specialist diabetes teams for complex cases.
Questions
How do I book a GP appointment?
Use our online systems (RapidHealth, PATCHS or SystmConnect) or call 0131 347 1860 during opening hours. Emergency cases contact NHS24 on 111.
What online services are available?
Access self-care advice, submit medical requests, register as new patient, and complete consultations through RapidHealth, PATCHS or SystmConnect platforms.
How do repeat prescriptions work?
Request repeat prescriptions via online systems or phone. Allow 48 hours processing time. Collect from nominated pharmacy during standard opening hours.
What happens during practice closures?
Emergency care continues via NHS24. Non-urgent matters handled on reopening. Check website for specific closure dates like staff training days.
How to access test results?
Most results communicated through online systems or follow-up appointments. Contact reception for urgent results needing immediate attention.
Reviews (4)
Nicole Kumbi
Dec 31, 2021
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EDIT: I'm editing this review to reflect it going from 3 to 4 stars.
Doctors are mostly great, Dr Ali is absolutely fantastic. The receptionists are doing their job better than most others,
especially in answering the phone. They will answer the phone even if there is no appointments left anymore which not every practice does. But they are also very ready to withdraw service when you misstep. There's a few rules that you HAVE to observe. When you call for 8am or 11am, make sure you call right on the dot and wait until they speak to you. Even if you're number 19 in the queue there's a very good
Doctors are mostly great, Dr Ali is absolutely fantastic. The receptionists are doing their job better than most others,
especially in answering the phone. They will answer the phone even if there is no appointments left anymore which not every practice does. But they are also very ready to withdraw service when you misstep. There's a few rules that you HAVE to observe. When you call for 8am or 11am, make sure you call right on the dot and wait until they speak to you. Even if you're number 19 in the queue there's a very good
Himel Kazi
Dec 01, 2021
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Probably the worst GP in Scotland. The receptionist are very rude, ugly, crazy and unhelpful. They Treated patient as a criminal . If you call them at 8am for an appointment after 20 or 30 minutes they will tell you all appointment is full please call at 11am thank you. When you call them again at 11am, they will respond you as usual. We are full for today please call tomorrow at 8am.
Mallory Widdis
Nov 24, 2021
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My husband and I just moved to Edinburgh, and we have had nothing but great experiences with this GP. Yes, you do have to come early to register and wait. Yes, you do need to call exactly at 11am to get a same-day appointment, but as we have followed all their guidelines, we have been able to speak to the doctor several times when calling on the same day. The GPs are very kind, understanding, and they really listen and resolve problems. I have some anxiety surrounding doctors' offices, but when I went for an in-person procedure, the staff was so understanding and caring about making me feel comfortable
Joanie Dallaire
Sep 24, 2021
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Everyone is lovely - receptionists, nurses, GPs. They are patient, they listen to me, they take me seriously, and are happy to answer my questions.
