Business Details
14 Years
experience
Trusted Domestic Staff Recruitment Solutions
Established in 2012, The Housekeeping Agency is a recruitment specialist for domestic staffing solutions across the UK. Our expertise lies in placing experienced professionals in private households, estates, country clubs, and luxury hotels. We prioritise rigorous candidate vetting, including reference checks and background screenings, to ensure high-calibre matches for roles ranging from housekeepers and nannies to chauffeurs and executive assistants.With a focus on discretion and client-specific needs, we offer competitive fees, a free one-day trial for live-out candidates, and an eight-week replacement guarantee for permanent placements. Our service extends to both short-term and long-term requirements, catering to families, high-net-worth individuals, and VIP clients.
Services
Housekeeper Recruitment
Nanny Placement
Chauffeur Staffing
Elderly Care Recruitment
Domestic Couple Placement
Executive Assistant Hiring
Cook Recruitment
Gardener Staffing
Live-In Staff Matching
Temporary Staff Solutions
Details
- Year established: 2012
Highlights and features
- We offer over a decade of experience in domestic staffing recruitment.
- Our rigorous candidate vetting process includes comprehensive background checks.
- Competitive agency fees with a free 1-day trial on live-out candidates.
- 24/7 consultations available for urgent staffing needs.
- 8-week replacement guarantee on permanent placements.
Associations and certifications
- Information Commissioner's Office (ICO)
What people say
Excellent service
Delighted with the service
Highly recommended
Seamless process
Outstanding candidates
Services
Housekeeper Recruitment
We specialise in sourcing experienced housekeepers for private households, ensuring meticulous attention to detail and high standards of cleanliness. Our candidates are vetted for expertise in laundry, ironing, wardrobe management, and home organisation. Clients benefit from tailored matches aligned with their lifestyle, whether requiring daily, live-in, or part-time support. Our service guarantees a free one-day trial for live-out candidates and an eight-week replacement assurance for permanent placements.
Nanny Placement
Our nanny placement service connects families with qualified childcare professionals, including nanny-housekeepers and live-out specialists. All candidates undergo rigorous background checks and reference verification. We cater to households seeking full-time, part-time, or temporary childcare support, with expertise in matching nannies who align with family values and routines. Clients praise our efficiency in securing reliable, compassionate caregivers.
Chauffeur Staffing
We provide vetted chauffeurs for private households, ensuring professionalism, discretion, and familiarity with luxury vehicles. Our candidates are experienced in transporting high-net-worth individuals and families, with emphasis on punctuality and safety. Clients benefit from streamlined recruitment for both short-term and permanent roles, supported by our industry expertise since 2012.
Elderly Care Recruitment
Our elderly care recruitment service identifies compassionate caregivers for private residences, focusing on companionship, personal care, and household support. Candidates are selected for their experience in dementia care, mobility assistance, and meal preparation. We prioritise reliability and empathy, ensuring caregivers integrate seamlessly into clients' lives while maintaining dignity and independence.
Domestic Couple Placement
We recruit domestic couples for large estates and high-end households, ensuring teamwork and expertise in managing complex properties. Our candidates are skilled in housekeeping, estate maintenance, and guest hospitality. Clients benefit from coordinated staffing solutions that uphold luxury standards, with a focus on long-term placements and discreet service.
People
Samantha Cliffe
Founder
Samantha Cliffe founded The Housekeeping Agency in 2012, leveraging over 13 years of experience in domestic staffing and recruitment. Her background includes roles in retail management and social care, alongside expertise as a housekeeper and nanny. Samantha prioritises client-centric service, ensuring tailored matches for private households and luxury estates.
Questions
What areas do you cover for domestic staff recruitment?
We operate nationwide across the UK, including Surrey, London, Hampshire, Berkshire, Sussex, and the Cotswolds, with placements in private households, estates, and luxury hotels.
How do you vet your domestic staff candidates?
All candidates undergo reference checks, identity verification, and DBS (police) checks. We assess experience, skills, and suitability for roles ranging from housekeepers to chauffeurs.
Do you offer temporary or permanent staffing solutions?
We provide both temporary and permanent placements, catering to short-term needs like maternity cover and long-term roles in high-net-worth households.
What guarantees do you offer for permanent placements?
We provide an 8-week replacement guarantee for permanent positions, ensuring client satisfaction and seamless transitions if adjustments are needed.
Can you assist with international domestic staff requirements?
While our focus is the UK, we support clients with global connections, ensuring candidates meet visa and work eligibility criteria for international placements.
How do you handle payroll for domestic staff?
We collaborate with payroll bureaus Nannytax and Stafftax to ensure compliance with tax and employment regulations for self-employed and employed candidates.
Reviews (5)
Faith Ramsay
Jan 07, 2022
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Positive:Professionalism
Sam was quick to respond to my query and understood exactly what I was looking for. She sourced an excellent candidate and followed up throughout the whole interview process. I would definitely use her services again.
Sam was quick to respond to my query and understood exactly what I was looking for. She sourced an excellent candidate and followed up throughout the whole interview process. I would definitely use her services again.
Megan Reynolds
Nov 25, 2021
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I would 100% recommend the House Keeping Agency to anyone.
Sam is professional, polite, a pleasure to work with and finds the right people very quickly. We will definitely be in touch if any more staff is needed. This is the second time we have used the House Keeping agency. The first time Sam helped us to find a Chauffeur who has now been working with us for 3 years. More recently, she has helped us to find a gardener, which we were struggling with without her, and we are very pleased with them. Thanks again Sam!
Sam is professional, polite, a pleasure to work with and finds the right people very quickly. We will definitely be in touch if any more staff is needed. This is the second time we have used the House Keeping agency. The first time Sam helped us to find a Chauffeur who has now been working with us for 3 years. More recently, she has helped us to find a gardener, which we were struggling with without her, and we are very pleased with them. Thanks again Sam!
Stephanie Haynes
Apr 29, 2021
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Positive:Professionalism,Responsiveness
I would 100% use them again. Sam was extremely professional, friendly and experienced with excellent communication skills. Sam made the whole process easy and was more than helpful and very thorough. I am so pleased I used this agency.
I would 100% use them again. Sam was extremely professional, friendly and experienced with excellent communication skills. Sam made the whole process easy and was more than helpful and very thorough. I am so pleased I used this agency.
Katherine Bowley
Dec 23, 2020
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Ive known Sam for a few years now and she placed me with a fantastic family as a Housekeeper.
Sam is very professional, really helpful and wants to ensure the position is the right fit for you as well as the client.
Sam kept me really informed throughout the whole process. I would highly recommend The Housekeeping Agency.
Sam is very professional, really helpful and wants to ensure the position is the right fit for you as well as the client.
Sam kept me really informed throughout the whole process. I would highly recommend The Housekeeping Agency.
Anna Demucha
Nov 20, 2020
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I am very pleased to add my opinion about The Housekeeping Agency , which helped me few times find a job . I was always satisfied with the communication and the standard of the agency's work. Everything at a high level.
Wishing the agency all the best in future.
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Wishing the agency all the best in future.
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