Business Details
31 Years
experience
Emergency
services
Wholesale Telephony Solutions for UK and Ireland Businesses
Magrathea Telecommunications has been a trusted voice specialist in the UK and Ireland since 1995, delivering scalable outbound and inbound calling services tailored to businesses of all sizes. Our wholly owned network ensures secure, resilient connectivity with access to global carriers and virtually unlimited bandwidth. Through innovative APIs and our user-friendly Magic portal, clients can self-serve and integrate services seamlessly into their operations, supported by our knowledgeable teams who prioritise prompt, human-centric assistance. Founded by Linus and Melanie Surguy, our journey from entrepreneurial beginnings to industry innovator has been driven by a commitment to adaptability, reliability, and client success.We pioneered IP telephony integration with traditional PSTN systems in 2001, establishing a reputation for flexibility and technical excellence. Our straightforward pricing model supports businesses of all traffic volumes, while our active involvement in industry groups like CCUK and NICC ensures we remain at the forefront of regulatory and technological advancements. We pride ourselves on skilled expertise, responsive support, and a relentless pursuit of operational brilliance, enabling clients to focus on their core business while leveraging our wholesale telephony expertise.
Services
Voice Connectivity
Number Hosting
Chargeable NTS
Emergency Services
Two-Tiered Billing
MagSIPConnect
Physical Connectivity
Ethernet Connectivity
Co-Location
IP Connectivity
Details
- Year established: 1995
Highlights and features
- Over 20 years of expertise in UK and Ireland telecommunications
- Wholly owned network with global carrier access
- API-driven self-service tools for seamless integration
- Responsive and knowledgeable client support team
- Active participation in shaping industry standards
Services
Voice Connectivity
Our voice connectivity services connect IP clients to global carriers with intelligent switching, automatic fail-over, and managed call termination. Emergency call handling for UK and Ireland ensures regulatory compliance. Clients benefit from high-quality routes and resilient infrastructure for uninterrupted communication.
Number Hosting
We host Ofcom-assigned number ranges for clients unable to manage their own infrastructure. This includes porting services, premium rate numbers, and chargeable number translation (NTS) for voicemail or call redirects, ensuring seamless customer connectivity and regulatory adherence.
Co-Location
Co-location services in London's Telehouse East Datacentre provide direct access to our core network with 2U to 42U rack options. Clients gain secure, resilient connectivity, environmental controls, and multi-layer security in one of the world's most advanced facilities.
Physical Connectivity
Direct Ethernet connections to our core network ensure high-speed, low-latency physical connectivity. We offer fibre broadband resale options and E1 connections for high-volume clients, optimising security and performance for critical telecom infrastructure.
IP Connectivity
IP connectivity solutions enable direct traffic exchange between networks, reducing transit costs and single points of failure. Our Mag-Hub and Mag-Net services provide scalable interconnection options with competitive pricing and enhanced routing control.
People
Tracey
Managing Director
Tracey leads Magrathea Telecommunications's strategic direction and industry engagement. As Chair of CCUK and co-founder of its Women in Telecoms group, she champions innovation and diversity while ensuring regulatory compliance and client-focused growth.
Linus Surguy
Founder
Linus Surguy co-founded Magrathea Telecommunications in 1995 and pioneered its shift to IP telephony integration in 2001. His vision established the company's reputation for technical innovation and adaptability in the evolving telecoms sector.
Melanie Surguy
Co-Founder
Melanie Surguy co-founded Magrathea Telecommunications with Linus, contributing to its early success and foundational growth. Her leadership helped establish the company's client-centric ethos and operational resilience.
Questions
What telecom services does Magrathea Telecommunications offer?
We provide voice connectivity, number hosting, IP and physical connectivity, co-location, emergency services, and bespoke telecom solutions for businesses in the UK and Ireland.
How does Magrathea Telecommunications ensure service reliability?
Our wholly owned network and partnerships with global carriers guarantee resilient connectivity, automatic fail-over, and secure RTP for uninterrupted voice services.
Can I manage services independently?
Yes, our APIs and Magic portal allow self-service management for number provisioning, porting orders, and real-time service integration.
Does Magrathea Telecommunications support emergency call handling?
Yes, we provide emergency call handling for UK and Ireland, ensuring compliance with regulatory requirements for 999/112 services.
What industry standards does Magrathea Telecommunications follow?
We actively participate in CCUK, NICC working groups, and Ofcom consultations to shape industry best practices and regulatory frameworks.
