Business Details
Emergency
services
Your Trusted Partner for Commercial Cleaning Solutions
Established in the 1950s as a small window cleaning business in London's West End, Emperor Cleaning Services has evolved into a respected family-run national provider of commercial and industrial cleaning solutions. Founded by the late Michael Roche and now led by his daughter Lorraine Delacy and grandson Michael Delacy, we uphold the same ethos of delivering tailored, client-focused services that meet specific needs. Our comprehensive offerings include office cleaning, end-of-tenancy cleans, washroom maintenance, carpet and upholstery steam cleaning, and pure water window systems.We combine decades of industry expertise with eco-friendly products and advanced techniques to ensure high standards while prioritising health and safety. Our team of qualified, reliable professionals provides 24-hour support and flexible scheduling, with no long-term contracts required. We pride ourselves on transparency, direct access to management, and a commitment to exceeding client expectations through meticulous attention to detail and continuous quality improvement.
Services
Office Cleaning
End of Tenancy Clean
Washroom Services
Carpet Cleaning
Pure Water Window Cleaning
Commercial Premises Cleaning
Highlights and features
- Fully vetted and qualified staff with direct management access
- Flexible services with no long-term fixed contracts
- 24-hour support for urgent cleaning requirements
- Eco-friendly products and advanced sanitisation techniques
- Family-run business with 70+ years of industry expertise
Associations and certifications
- Prochem-certified specialists
What people say
Exceptional attention to detail
Flexible scheduling options
Professional and friendly staff
Effective sanitisation during pandemic
Eco-friendly product range
Services
Office Cleaning
Our office cleaning service ensures workplaces remain hygienic and productive. We offer tailored schedules using eco-friendly products, focusing on high-traffic areas like reception desks, kitchens, and washrooms. Clients benefit from flexible contracts and certified professionals who adapt to specific business needs.
End of Tenancy Clean
Specialist deep cleaning for office relocations or downsizing. This service includes carpet shampooing, hard floor maintenance, and sanitisation of all surfaces to ensure spaces meet hygiene standards. We work around client timelines to minimise disruption during transitions.
Washroom Services
Comprehensive washroom cleaning using Prochem-certified methods. Our team sanitises fixtures, replenishes supplies, and ensures compliance with health regulations. The service maintains freshness and hygiene in high-usage facilities through daily or scheduled visits.
Carpet Cleaning
Steam cleaning for carpets and upholstery using non-hazardous chemicals. This service removes deep-seated dirt and allergens, extending fabric lifespan. We provide both routine maintenance and intensive treatments for commercial spaces.
Pure Water Window Cleaning
Advanced pure water system for streak-free window and fascia cleaning. Telescopic poles enable safe access to hard-to-reach areas without ladders. Ideal for maintaining exterior appearances of commercial buildings while ensuring staff and public safety.
People
Lorraine Delacy
Director
With over 30 years in the cleaning industry, Lorraine oversees operations and client relations. She ensures adherence to quality standards while maintaining the family ethos of personalised service.
Michael Delacy
Operations Manager
Michael manages day-to-day logistics and staff training. His focus on adopting eco-friendly practices and modern techniques ensures efficient, sustainable cleaning solutions for clients.
Questions
What areas do you service?
We operate across Surrey and surrounding areas, including West Molesey, KT8 2LG, with nationwide capabilities for larger contracts.
Do you offer one-off cleaning services?
Yes, we provide both regular maintenance and one-time deep cleaning for offices, events, or property transitions.
Are your cleaning products eco-friendly?
We use a range of non-hazardous, environmentally friendly products as standard, with options to tailor chemical selection.
How quickly can you respond to emergencies?
Our 24-hour support team dispatches technicians within 2 hours for urgent sanitisation or spillage incidents.
Can services be customised?
All packages are tailored to client needs, with flexible add-ons like carpet cleaning or washroom upgrades available.
Do you provide staff training?
We offer optional on-site training for in-house teams on proper cleaning techniques and product usage.
Reviews (1)
Lindsay Plumb
Oct 24, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
We are very pleased with the carpet cleaning we had done today, the work was professional and efficient. The carpets looked great. Lorraine was very helpful and friendly and got back to me quickly. We will definitely use emperor cleaning services again!
We are very pleased with the carpet cleaning we had done today, the work was professional and efficient. The carpets looked great. Lorraine was very helpful and friendly and got back to me quickly. We will definitely use emperor cleaning services again!
