Business Details
21 Years
experience
Emergency
services
24/7 Emergency Plumbing Services in Reigate
Met Serve is a family-run local business that has managed Dyno Plumbing operations across Surrey, Sussex, parts of Middlesex, and South-West London since 2005. As a specialist emergency plumbing team, we operate 24 hours a day, 365 days a year, with over 45 fully trained and qualified plumbers. Our engineers are CRB-cleared and hold a minimum NVQ Level 2 qualification, ensuring expertise in addressing everything from leaking taps to complete bathroom installations. We prioritise safety, honesty, and integrity, maintaining internal and external training programs to uphold industry standards.Our local presence guarantees rapid response times, while partnerships with British Gas and accreditations from WIAPS and WaterSafe reinforce our commitment to quality. Customer testimonials highlight our professionalism, punctuality, and first-time fix rates exceeding 89%, reflecting our dedication to resolving plumbing challenges efficiently and transparently.
Services
Emergency Plumbing
Leak Detection
Hot Water Cylinders
Pipe Repairs
Tank Cleaning
Powerflush Systems
Bathroom Installations
Stopcock Repairs
Trenchless Technology
Central Heating Services
Details
- Year established: 2005
Highlights and features
- 24/7 emergency plumbing response within 15 minutes
- Over 45 CRB-checked, NVQ Level 2 qualified engineers
- Advanced leak detection using thermal imaging and acoustic technology
- Local expertise serving Surrey, Sussex, and South-West London
- Accredited by WIAPS and WaterSafe for quality assurance
Associations and certifications
- WIAPS
- WaterSafe
What people say
Rapid response within 15 minutes
Professional and efficient engineers
First-time fix success
Clean and tidy workspaces
Clear communication
Services
Emergency Plumbing
Our 24/7 emergency plumbing service addresses urgent issues like burst pipes, leaks, and heating failures. With over 45 qualified engineers, we guarantee rapid response times and first-time fixes for residential and commercial properties. Our team utilises advanced tools such as thermal imaging and acoustic leak detection to resolve problems efficiently, minimising disruption to your home or business.
Leak Detection
Specialist leak detection services employ gas trace, thermal imaging, and acoustic technology to locate hidden leaks in water supply pipes. Our engineers identify and repair leaks with minimal excavation, reducing costs and property damage. This precision approach ensures long-term solutions for both domestic and commercial plumbing systems.
Hot Water Cylinders
We install and replace unvented and vented hot water cylinders, including Megaflow, RM, and Gledhill models. Upgrading to a modern cylinder improves hot water pressure and eliminates cold storage tanks. All installations include a one-year labour guarantee and optional annual servicing for optimal performance.
Trenchless Pipe Repairs
Trenchless pipe repairs use moling equipment to replace or repair water mains with minimal disruption. This method avoids extensive digging, reducing costs and restoration work. Ideal for driveways, gardens, or paved areas, our team ensures durable solutions compliant with waterboard regulations.
Cold Water Tank Cleaning
Professional cold water tank cleaning removes sediment, bacteria, and contaminants to ensure safe water quality. Our Sterox chlorination process sanitises the system, preventing health risks and plumbing issues. Regular maintenance reduces the risk of legionella and extends tank lifespan for residential and commercial properties.
People
Jon Turpin
Plumbing Engineer
Jon Turpin is a highly skilled plumbing engineer praised for his efficiency and professionalism. Customers commend his punctuality, attention to detail, and ability to resolve complex plumbing issues swiftly while maintaining a clean work environment.
Ian Paterson
Senior Engineer
Ian Paterson is a senior plumbing engineer known for rapid response times and exceptional service. His expertise in emergency repairs and customer communication has earned consistent positive feedback, including commendations for resolving urgent plumbing crises.
Andrew Launchbury
Lead Technician
Andrew Launchbury is a lead technician specialising in underfloor heating and pipe repairs. Customers highlight his compassionate approach, technical proficiency, and ability to explain complex solutions clearly, ensuring client confidence and satisfaction.
Questions
What areas do you cover for emergency plumbing services?
We serve Surrey, Sussex, Middlesex, and South-West London, with local engineers ensuring rapid response times across all regions.
Are your plumbers accredited and qualified?
All engineers are CRB-checked, hold NVQ Level 2 qualifications, and we are accredited by WIAPS and WaterSafe for industry compliance.
Do you offer 24/7 emergency plumbing assistance?
Yes, our emergency plumbing service operates 24 hours a day, 365 days a year, with guaranteed callbacks within 15 minutes.
Can you repair or replace water supply pipes using trenchless technology?
We use moling/trenchless technology for pipe replacements, minimising disruption and costs while adhering to waterboard regulations.
What payment methods do you accept?
We accept major credit and debit cards for all plumbing services and repairs.
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