Business Details
Emergency
services
Your Trusted GP Practice in Mansfield
Pleasley Surgery has been dedicated to providing comprehensive healthcare services to the Mansfield community since its establishment. Our practice combines traditional medical expertise with modern digital solutions, offering patients access to online triage systems, electronic prescriptions, and 24/7 NHS self-care advice. We maintain strong partnerships with local and NHS service providers to ensure seamless care coordination, including pharmacy services, urgent treatment centers, and specialist referrals.Our team of experienced GPs and healthcare professionals follows strict confidentiality protocols while implementing innovative practices like Summary Care Records and GP Connect for improved patient outcomes. Through continuous investment in staff training and technology, we deliver personalized care that meets both individual and public health needs.
Services
Online Appointments
Repeat Prescriptions
New Patient Registration
Urgent Care Referrals
Health Record Access
Highlights and features
- We offer 24/7 NHS self-care advice through digital platforms
- Our practice implements secure electronic health record sharing via GP Connect
- We provide rapid access to medical consultations through multiple online systems
- Our team includes experienced GPs and specialist healthcare professionals
- We maintain strict GDPR-compliant data protection standards for patient records
Services
Online Appointments
Our online appointment system enables patients to schedule consultations through multiple digital platforms including Rapid Health, PATCHS, and Engage Consult. This service operates with automated triage functionality to ensure appropriate medical prioritisation while maintaining patient confidentiality. Patients benefit from reduced waiting times and improved access to healthcare professionals outside traditional office hours.
Repeat Prescriptions
Electronic prescription management allows patients to order regular medications through our secure online systems. This service includes automated verification processes and integrates with local pharmacy networks for efficient medication dispensing. Patients receive timely reminders for repeat prescriptions while maintaining full control over their medication records through GDPR-compliant digital platforms.
Urgent Care Referrals
Our out-of-hours urgent care service provides immediate access to medical assistance through NHS 111 for after-hours emergencies. The system includes automated risk stratification tools that help prioritise patient needs while ensuring seamless transition to emergency services when required. Patients receive clear guidance on appropriate care pathways through integrated digital communication channels.
Health Record Access
Patients can access their electronic health records through secure NHS systems while maintaining strict data protection compliance. Our practice implements Summary Care Records with optional additional information sharing for improved care coordination. The service includes mechanisms for patient-controlled data sharing with secondary care providers through GP Connect infrastructure.
New Patient Registration
Our digital registration system enables new patients to complete practice enrollment through online portals. The process includes automated verification of personal details and integration with NHS patient databases. New registrants receive comprehensive orientation materials about available services and practice policies through secure digital communication channels.
Questions
How do I book an appointment with Pleasley Surgery?
Use our online systems (Rapid Health, PATCHS, or Engage Consult) to book appointments by answering simple triage questions.
What should I do for medical emergencies?
Call 999 for life-threatening emergencies or NHS 111 for urgent non-life-threatening care outside surgery hours.
How can I order repeat prescriptions?
Access our secure online portal to request repeat prescriptions, which will be processed and sent to your preferred pharmacy.
What information is shared in Summary Care Records?
Basic allergy and medication information is shared by default, with optional additional medical history sharing available.
How does the surgery protect patient data?
We follow strict GDPR compliance with encrypted systems, role-based access controls, and regular staff training on data protection.
Can I access my medical records online?
Yes, through NHS Account Messaging Service with appropriate authentication and access controls.
Reviews (7)
Ginger Emma
Oct 15, 2021
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Doctor is very rude, i struggle going anywhere as it is and this doctor makes me feel not worthy of anything and i feel like im bothering him.
Open Your Eyes
Apr 26, 2021
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Absolutely appalling service. To attend this surgery is like gambling with your health, its horrible to be made to feel like they are doing you a massive favour not that they are being PAID to provide a very important service. You would think your GP is there to maintain your health and wellbeing, unfortunately that's an assumption which will not be proven right. Urinating in the wind would be more beneficial as the result will be what you expect.
Pete Rawlings
Mar 23, 2021
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Type 2 diabetes, should have blood sugar reviewed every six months and feet checked every year, here we are over two years down the line and not any have been carried out. Also, how can all appointments for a day be filled before anyone even bothers to pick the phone up?
Ian Horden
Nov 08, 2020
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Carp they don't care about you at all the doctor s get things mixs up wean they sand you to hospital and the make you move from your mental health saver what bin help me and my partner for 4years now they made us go somewhere else for it we now in a mass thank to theres all be cos one of there so called doctor he mead them discharge us from how mental health care now we got to go through it all aigan what we bin though wean we was doing OK with how other place
Carol Howett
Oct 27, 2020
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Terrible surgery the doctor is very rude and not at all helpful. I had a phone appointment to which i started to explain my symptoms which i believe is long covid he said will this take long because i have other appointments. So i have lived with my symptoms for 10 months i even tried to get through to them via their facebook page but they have blocked me. No idea who to turn to i cant go to A &E i cant walk in to the surgery i will just have to see if my symptoms clear up.
Derek Partridge
Jul 27, 2020
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After having two experiences with this quack, and told on both occasions to see a dentist for sinulitus and pain in my jaw, I cant wait till I need a prostate exam, will this be at a dentist aswell, cause I will die before I make another appointment with these.
Charlotte Thompson
Sep 25, 2019
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Grateful to have moved here from a terrible GP in Coventry. This surgery are wonderful, always listen what I'm explaining, thoughtful, caring and very personal. I trust them and their advice they haven't lead me wrong yet. Brilliant surgery.
