Business Details
Your Trusted GP Practice in Sheffield
Established as a trusted healthcare provider in Sheffield, Greystones Medical Centre has dedicated itself to delivering comprehensive general practice services to the local community. Our team of experienced GPs and healthcare professionals prioritises patient-centred care, offering routine consultations, home visits, and online medical services to meet diverse patient needs. We specialise in chronic disease management, medication reviews, and preventive healthcare, supported by advanced practice nurses and healthcare assistants. Our commitment to accessibility is demonstrated through physical facilities for disabled patients and extended appointment availability via enhanced access services. We utilise innovative technologies like AI transcription software to improve record-keeping efficiency while maintaining strict data protection standards.The practice actively engages patients through participation groups and wellbeing initiatives, ensuring care plans align with individual patient priorities. With a focus on transparency, we provide clear information about services, operating hours, and complaint procedures to foster trust and accountability. Our collaboration with NHS services and local healthcare providers ensures seamless referrals for specialist treatments when required. The practice maintains rigorous quality standards through regular staff training and adherence to NHS governance frameworks. By combining clinical expertise with compassionate care, we strive to be a reliable healthcare partner for patients across all life stages.
Services
General Consultations
Medication Reviews
Minor Surgical Procedures
Practice Nursing
Healthcare Assistant Services
Midwifery
Counselling
Talking Therapies
Home Visits
Online Consultations
Highlights and features
- We offer patient-centred care plans tailored to individual health priorities
- Our team includes experienced GPs and advanced nurse practitioners
- We provide 24/7 access to NHS 111 emergency services
- Our practice has physical accessibility features for disabled patients
- We implement AI technology for improved medical record accuracy
Services
General Consultations
Our experienced GPs provide comprehensive medical consultations for patients of all ages. We offer both face-to-face and remote consultations to address acute illnesses, chronic conditions, and preventive healthcare needs. Patients can book appointments through our online system or by phone.
Medication Reviews
Annual medication reviews ensure optimal treatment for patients on long-term prescriptions. Our clinicians assess medication effectiveness, check for side effects, and make necessary adjustments to treatment plans. This service helps maintain medication safety and efficacy for chronic conditions.
Practice Nursing
Our practice nurses deliver essential healthcare services including immunisations, cervical screenings, and chronic disease management. They provide health promotion advice on topics like smoking cessation and nutrition, supporting patients in maintaining optimal health.
Home Visits
Home visit services are available for patients unable to attend the practice due to illness or disability. Our clinicians prioritise urgent home visit requests before 10am, ensuring timely medical care for housebound patients across our service area.
Online Consultations
Our online consultation system allows patients to submit medical queries securely through our website. We respond to routine requests within one working day, providing convenient access to medical advice without requiring an in-person visit during practice hours.
People
Dr Richard Benn
GP Partner
Dr Benn serves as the practice's accountable GP and leads our clinical team. With extensive experience in general practice, he focuses on delivering patient-centred care and ensuring high-quality medical standards across all services.
Dr Elizabeth Holmes
GP
Dr Holmes provides comprehensive medical care to patients of all ages. Her clinical interests include preventive healthcare and chronic disease management. She works closely with patients to develop personalised care plans that address their specific health needs.
Dr Matthew Palmer
GP
Dr Palmer brings his expertise in family medicine to our practice. He specialises in holistic patient care, focusing on both physical and mental health aspects. His approach emphasizes open communication and shared decision-making with patients.
Anne Havard
Advanced Nurse Practitioner
Anne provides advanced nursing care and manages complex patient cases. With specialist training, she offers extended clinical services including minor injury treatment and chronic condition management, working collaboratively with our GP team.
Rebecca Lambe
Practice Manager
Rebecca oversees the practice's operational management, ensuring efficient service delivery. She leads our administrative team, implements quality improvement initiatives, and serves as the primary contact for practice governance matters.
Questions
How do I register with Greystones Medical Centre?
You can register online through the NHS 'Register with a GP Surgery' service or complete a paper form available at our reception. Proof of address isn't required, but you must live within our practice boundary.
What are your opening hours?
We're open Monday to Friday from 8:30am to 6:00pm. Phone lines remain open until 6:30pm. We're closed weekends and bank holidays, with emergency care available through NHS 111.
How can I request a repeat prescription?
Use the NHS App, online services, or call between 10am-12pm. We require 48 hours notice for all requests. Electronic prescriptions can be sent directly to your preferred pharmacy.
Do you offer home visits?
Yes, home visits are available for patients who are housebound due to illness or disability. Please call before 10am to arrange a visit, which may be conducted by a doctor or nurse.
What mental health support do you provide?
We offer counselling through our listening service and can refer patients to NHS Talking Therapies. Our GPs can also assess and manage mental health conditions alongside specialist services.
How do I access online consultations?
Visit our website and complete the online consultation form for non-urgent medical issues. We'll respond within one working day during practice hours with advice or follow-up arrangements.
Reviews (5)
Rachel Wild
Oct 25, 2021
Report
Ive always found my experience at the practice very positive; the team are able to facilitate whatever they can over the phone (which really helps as it can be difficult to get to the surgery for an appointment). Thank you for organising my COVID jab and help through my pregnancies.
Norman Spatchcock
Sep 27, 2021
Report
Great service and excellent food - I particularly recommend the chicken chow mein. My only complaint is that sometimes you may have to wait for a table to become free but otherwise this must be the best place for lunch in S11!
Andy Barker
May 24, 2021
Report
Very unprofessional. They don't communicate, ignore repeated email communications. When requesting repeat prescription they are always late and usually need chasing. When you do phone up you get a very dismissive response. If you live locally I suggest you go to another medical centre. If you speak to Michelle, expect to be ignored. This place let's the wonderful NHS down.
Jenny Cliffe
Jan 20, 2021
Report
Fantastic medical practice with very caring helpful staff. My treatment has been exceptional , thank you.
Rachel Green
Oct 30, 2018
Report
Love the drop in idea on a monday and friday and that you can ring to order a prescription better than online because passwords are a nightmare
