Pennells Carpets

Business Details

Premium Carpets & Flooring Solutions in East Sussex

Pennells Carpets has been a trusted name in the flooring industry since 1982, offering an unrivalled selection of carpets and hard flooring solutions across East Sussex. Our membership of the Associated Carpet Group strengthens partnerships with leading manufacturers, ensuring competitive pricing and diverse product availability. With decades of combined expertise, we specialise in tailored installations for residential and commercial properties, prioritising precision and customer satisfaction. Our showroom in Heathfield showcases premium brands, while our dedicated team provides free on-site consultations and no-obligation estimates.

From luxury vinyl tiles to bespoke stair runners, we deliver end-to-end flooring solutions with a commitment to quality craftsmanship. Our proven track record includes projects for Sacred Heart School and Ruston House Interiors, reflecting our adaptability to both domestic and commercial needs. Backed by positive client testimonials, we maintain transparent communication throughout every project lifecycle. As a family-run business, we combine local market knowledge with industry-leading standards to ensure lasting client relationships.

Services

Carpets Hard Flooring Luxury Vinyl Tiles Sheet Vinyl Luxury Carpets

Highlights and features

We offer over 40 years of specialist flooring expertise in East Sussex
Our Associated Carpet Group membership ensures competitive manufacturer pricing
Free on-site consultations with professional measurement services
Proven track record with commercial projects including schools and businesses
Comprehensive product range from leading global flooring manufacturers

What people say

Excellent service Quality of the carpet Professional inspection Top job Transformed my home

Website

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Services

Carpets

We provide comprehensive carpet solutions including luxury wool, man-made fibres, and sisal options. Our range features premium brands like Crucial Trading and Hugh Mackay, with expert installation services for residential and commercial properties. From bespoke stair runners to whole-house installations, our experienced team ensures precise fitting and finishing touches.

Hard Flooring

Our hard flooring solutions include luxury vinyl tiles, engineered wood, and sheet vinyl from leading manufacturers. We offer expert consultation to select appropriate materials for different environments, with professional installation services that prioritise subfloor preparation and precise fitting techniques for both domestic and commercial spaces.

Luxury Vinyl Tiles

We supply and install premium luxury vinyl tiles from global brands such as Amtico and Staki. These durable, water-resistant solutions are ideal for high-traffic areas and wet rooms. Our team provides expert advice on pattern selection and layout, ensuring both aesthetic appeal and practical functionality for residential and commercial clients.

Sheet Vinyl

Our sheet vinyl flooring options offer seamless installation and hygienic surfaces perfect for kitchens, bathrooms, and commercial environments. We provide a range of designs from subtle tones to bold patterns, with professional fitting services that ensure perfect alignment and durable edge finishes.

Luxury Carpets

We offer high-end carpet solutions from renowned manufacturers including Fablon and Crucial Trading. These premium products feature advanced stain protection and luxurious underfoot comfort. Our specialists provide tailored recommendations based on room usage and style requirements, with meticulous installation ensuring optimal appearance and longevity.

Questions

What areas do you serve?

We primarily serve East Sussex including Heathfield, Wadhurst, Ticehurst, and surrounding areas.

Do you offer commercial flooring services?

Yes, we provide flooring solutions for businesses including schools and retail spaces.

Can you help with bespoke flooring requirements?

We offer custom solutions including made-to-measure stair runners and patterned installations.

Do you provide free consultations?

Yes, we offer free on-site visits and no-obligation estimates.

What flooring types do you supply?

We stock carpets, luxury vinyl tiles, engineered wood, and sheet vinyl from leading brands.

Are your fitters professionally trained?

All our installers are experienced professionals with decades of combined industry expertise.

Reviews (4)

Write a Review

Geraldine Roberts

Jul 04, 2021 Report

Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
I have used Pennells twice now, most recently during the Covid lockdown where they have made it very safe and easy to discuss choices, choose and order carpet. It is now fitted, they came before the scheduled date which was a bonus. Can thoroughly recommend.
Service:Install flooring

Stephen Lester

Jun 26, 2021 Report

Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Well priced and very good service. Excellent installation carried out to the highest quality.
Service:Install flooring

Jeremy & Robin Dixon

Feb 28, 2021 Report

Pennells Carpets fitted a vinyl floor covering to the kitchen in our rental property 12 months ago. Julian, the owner of Pennells, came out and measured up and recommended a particular vinyl floor covering. Not knowing much about vinyl, I trusted his advice and went ahead with his recommendation. Just a few weeks ago, I found out that the vinyl had started to lift off the floor and stretch near the table and chairs. I contacted Julian about the issue and he went and inspected it. I was told that the vinyl was not suitable for use with furniture (i.e chairs) and as a result of moving the chairs

Joe Oakley

May 07, 2020 Report

Long established firm with properly trained fitters and quality flooring. We have used them over many years. They are 100% reliable with a better customer service and higher quality work than the normal high street chains. I would highly recommend them.