Tower Hill Garage

Business Details

50+ Years

experience

Your Trusted Partner for Used Vehicles in Farnborough

Tower Hill Garage has been serving Farnborough since 1938, establishing itself as a trusted provider of quality used vehicles. Our team brings over 75 years of combined experience in the used vehicle industry, offering personalized service tailored to individual customer needs. We maintain a diverse inventory of pre-owned cars, all rigorously checked for history, MOT compliance, and backed by parts and labour warranties. With over 16,000 vehicles sold, our reputation is built on transparency, reliability, and exceptional customer care. Our facility features a 15-car showroom and 30-car display area, ensuring ample choice for buyers. We prioritise customer satisfaction through stress-free transactions, competitive financing options, and post-purchase support.

Our staff are committed to ethical practices, avoiding pushy sales tactics while ensuring vehicles meet stringent quality standards. Positive reviews highlight our responsiveness to post-purchase issues and willingness to accommodate customer needs, including remote support for out-of-area clients. We offer part-exchange services, vehicle valuations, and collaborate with FCA-regulated finance providers to simplify purchases. Our dedication to maintaining a family-run ethos ensures every customer receives attentive, professional service.

Services

Used Car Sales Vehicle Finance MOT Testing Warranty Services Part Exchange

Details

Year established: 1938

Highlights and features

We offer over 75 years of combined experience in used vehicle sales.
All cars undergo rigorous history checks and come with MOT certification.
We provide competitive finance packages through FCA-regulated providers.
Our team prioritises transparency with no pushy sales tactics.
We offer nationwide customer support, including remote warranty claims.

What people say

Excellent customer service No pushy sales tactics Reliable post-sale support Competitive finance options Thorough vehicle checks

Website

Update Listing

Services

Used Car Sales

We offer a curated selection of quality used cars, all verified through comprehensive history checks. Each vehicle receives a thorough mechanical inspection and MOT certification before sale. Our inventory includes diverse makes and models to suit various budgets and requirements, with transparent pricing and no hidden fees. Customers benefit from our long-standing industry expertise and commitment to matching clients with reliable, value-for-money vehicles.

Vehicle Finance

We provide competitive financing solutions through partnerships with FCA-authorised lenders. Our packages often feature flexible terms, low deposit options, and clear repayment structures. The application process is streamlined with online submissions and rapid approvals. We assist customers in understanding APR rates, total payable amounts, and choosing between hire purchase or personal contract plans, ensuring financial transparency throughout the transaction.

MOT Testing

All retail vehicles include a fresh MOT certificate prior to handover. We conduct thorough compliance checks following DVSA standards, identifying required repairs to ensure roadworthiness. Our preparation includes pre-delivery inspections to address minor issues proactively. For existing owners, we offer MOT re-tests and advisory services to maintain vehicle compliance and safety standards beyond the initial sale.

Warranty Services

Every purchased vehicle comes with a comprehensive parts and labour warranty. Coverage includes mechanical failures, component replacements, and labour costs within specified terms. We handle claims directly, with options for remote diagnostics and approved garage networks. Our warranties provide peace of mind through clear terms, exclusions documentation, and responsive claims processing to minimise customer inconvenience.

Part Exchange

We offer fair valuations for part-exchange vehicles, considering market data and condition assessments. The process integrates seamlessly with new purchases, with transparent appraisals conducted by experienced staff. Customers receive written offers valid for agreed periods, and we handle all transfer paperwork. Our valuation system ensures competitive rates while maintaining inventory quality standards for resold vehicles.

People

Alan Samuel

Sales Executive

With decades of automotive experience, Alan provides expert guidance through the car-buying process. He specialises in matching customers with suitable vehicles while maintaining a no-pressure approach. Colleagues praise his technical knowledge and commitment to post-sale support.

Paul Molyneaux

Sales Advisor

Paul combines professionalism with approachability, assisting customers in understanding vehicle specifications and finance options. He consistently receives praise for resolving post-purchase concerns efficiently and maintaining clear communication throughout transactions.

Rikky

Sales Consultant

Rikky builds strong customer relationships through attentive service and automotive expertise. He excels in explaining technical details clearly and facilitating smooth transactions. Customers frequently highlight his responsiveness to maintenance requests and follow-up support.

Questions

Do you offer finance options for used cars?

Yes, we provide competitive finance packages through FCA-regulated lenders, including low deposit and flexible repayment terms.

Are all vehicles MOT certified?

Every retail vehicle includes a fresh MOT certificate and comprehensive mechanical inspection before handover.

Can I part-exchange my current car?

Yes, we offer fair valuations for part-exchange vehicles with transparent appraisal processes and seamless transaction integration.

What warranty coverage do you provide?

All vehicles include a comprehensive parts and labour warranty with clear terms, covering mechanical failures and component replacements.

How do you handle post-purchase issues?

We prioritise prompt resolution through direct claims handling, including remote diagnostics and approved garage networks for convenience.

Are your advertised prices negotiable?

While we maintain fair pricing, we consider reasonable offers and aim to accommodate customer budgets through flexible finance solutions.

Reviews (6)

Write a Review

Clive Penfold

Jan 04, 2022 Report

Called prior to arriving to ask if I could test drive a car (answer yes on the phone), got there and Matt was lovely. However, some older grumpy person working there came over and told me I could not in fact test drive it, and was negative and downright RUDE to me in front of my son. When I stopped him in his disrespectful ramblings, he got irate and told me I had attitude!! What a disgraceful and disgusting person, you should be ashamed for your irresponsible and cowardice behaviour. You clearly have problems
Do not use this garage if you want to be treated like a normal human being. I pity

Ben Gibbins

Dec 11, 2021 Report

Excellent garage, I bought my daughter her first car from here a few months ago, a little red Fiesta. It has turned out to be a great first car, and my daughter is really enjoying her new driving experience.
Neil and the team always go out of there way to make it the smoothest transaction possible. I would definitely buy another car from here.

Clare Shephard

Nov 22, 2021 Report

Absolute pleasure dealing with the team at Tower Hill. From start to finish they couldn't have been more helpful - from initial call in, to test drive, to purchase - great customer service. Thank you. Will have no hesitation in recommending you.

Jane Braid

Nov 11, 2021 Report

We bought a Kia Rio for my son. Despite having to wait over a week due to getting parts to fix a rattle, we are very happy with the service we received. The car was serviced, MOTd, valeted inside and the rattle fixed and Bryan and his colleagues were very friendly and helpful. I would recommend this garage.

Thane Archer

Nov 07, 2021 Report

I've just bought a car from Alan at Tower Hill garage and received great service. They are a good company to deal with, honest, reliable and very helpful. I can highly recommend. Thank you Alan.

Charlotte Townsend

Sep 14, 2021 Report

Very good experience. Gave me a good price for old car and new. Good mileage and went out of way to get bee light fix on wing mirror. Very welcoming and helpful. Would highly recommend if you want a good second hand car. Thanks Alan