Business Details
Emergency
services
Your Home from Home in Burnham-on-Sea
The Towans is a family-owned and operated establishment dedicated to providing professional, personalised 24-hour care for residents over 65. Our mission is to create a warm, homely environment where residents, staff, and families form an extended community. We prioritise individual needs through tailored care plans, adaptable living spaces, and a comprehensive activities programme. Our commitment to maintaining community ties is evident in our partnerships with local GPs, therapists, and health professionals, ensuring holistic well-being. We have implemented innovative solutions, such as a pandemic-safe visiting cabin, to maintain social connections while safeguarding health. Our team of qualified carers works around the clock, supported by visiting specialists including dentists, opticians, and chiropodists.The Towans Victorian heritage building, enhanced by modern facilities like air-conditioned communal spaces and accessible gardens, offers residents both traditional charm and contemporary comfort. Nutritional excellence is central to our care, with fresh, locally sourced meals prepared by a dedicated catering team. Our activities coordinator fosters engagement through diverse events, from one-to-one sessions to community celebrations, while maintaining transparent communication with families via social media. We accommodate both permanent and respite stays, ensuring flexibility for residents and their families. Our focus on dignity, independence, and joy defines our approach to elder care.
Services
Residential Care
Respite Care
Catering Services
Activities Programme
Hairdressing Salon
Community Engagement
Dietary Management
End-of-Life Care
Highlights and features
- We offer 24/7 personalised care tailored to individual needs.
- Our home fosters community through partnerships with local health professionals.
- We provide pandemic-safe visiting solutions for family connections.
- Our catering team prepares fresh, locally sourced meals daily.
- Activities programmes ensure residents stay engaged and entertained.
Services
Residential Care
Professional 24-hour residential care tailored to individual needs, ensuring a comfortable and supportive environment for elderly residents. Our qualified team provides personalized assistance with daily living, health monitoring, and emotional support, fostering a sense of security and well-being. Residents enjoy en-suite rooms, communal spaces, and access to a range of on-site amenities designed to enhance their quality of life.
Respite Care
Flexible respite stays for individuals requiring temporary support due to recovery, family caregiver breaks, or health challenges. Our facility offers a safe, nurturing environment with dedicated staff to meet short-term care needs. This service allows families to manage personal commitments while ensuring their loved ones receive professional attention and social engagement during their stay.
Catering Services
Fresh, home-cooked meals prepared daily using locally sourced ingredients to ensure nutritional value and taste. Our catering team accommodates dietary restrictions, including diabetic and pureed options, while maintaining culinary creativity for special occasions. Residents enjoy themed meals during celebrations, reflecting our commitment to making dining a joyful, communal experience.
Activities Programme
Comprehensive schedule of one-to-one and group activities designed to stimulate physical, cognitive, and social engagement. From daily entertainment to seasonal celebrations, our programme adapts to residents' interests and abilities. Community involvement through local events and intergenerational interactions enriches the experience, fostering a vibrant, inclusive atmosphere.
End-of-Life Care
Specialised support for residents nearing the end of life, delivered with dignity, compassion, and respect. Our team collaborates with healthcare professionals to manage symptoms and provide emotional comfort. We prioritise individual preferences for care settings and rituals, ensuring families receive guidance and support throughout the process while maintaining a peaceful, homely environment.
Questions
What types of care does The Towans provide?
We offer residential care, respite stays, and end-of-life support for seniors, with tailored assistance for daily living, health monitoring, and social engagement.
Are meals included in the care package?
Yes, we provide three fresh, locally sourced meals daily, with dietary adaptations available, including diabetic and pureed options prepared by our catering team.
Can family visit during the pandemic?
We have a dedicated pandemic-safe visiting cabin to ensure secure, comfortable visits while maintaining health protocols for residents and visitors.
What activities are available for residents?
Our programme includes daily entertainment, themed events, arts and crafts, and community interactions, all designed to suit diverse interests and abilities.
How do you support residents' health needs?
We collaborate with GPs, therapists, and specialists for on-site care, including dental, optical, and chiropody services, ensuring comprehensive health management.
Is transportation available for external appointments?
Yes, we arrange transport for medical appointments using our dedicated vehicle, ensuring safe travel for residents requiring external healthcare services.
Reviews (1)
Faith Jarrett
May 04, 2018
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The care my aunt received when here on respite was second to none. The room was lovely and the staff could not do anymore for her. My aunt left looking ten years younger. This is a superb place and one I would definitely recommend.My aunt would now like to go back permanently!
