Business Details
16 Years
experience
Emergency
services
Your Trusted Dentist in Billingham for Personalised Care
Established in 2010, Identity Individual Dental Care is an award-winning private dental practice in Billingham, Teesside. Our approach prioritises prevention and personalised care, offering comprehensive services including general dentistry, cosmetic treatments, and facial aesthetics. With a team of experienced professionals, we focus on building long-term patient relationships through tailored oral health strategies. Our commitment to excellence has earned recognition through multiple shortlistings for the DH&T Awards' Best Preventative Practice.We provide flexible payment options, including membership plans with discounts and emergency coverage, alongside a welcoming environment where patients receive complimentary refreshments. Our expertise extends to advanced restorative work, gum health management, and minimally invasive procedures, supported by modern facilities and a patient-centric philosophy that values transparency and education.
Services
Cosmetic Dentistry
Dental Implants
Teeth Whitening
Gum Health Care
Facial Aesthetics
Restorative Dentistry
Oral Hygiene
Emergency Appointments
Dental Membership Plans
Patient Education
Details
- Year established: 2010
Highlights and features
- We are shortlisted for DH&T Awards' Best Preventative Practice.
- Our dentists have decades of combined experience in general and cosmetic dentistry.
- We offer tailored treatment plans with a focus on long-term oral health.
- Flexible payment options including membership schemes with discounts.
- Friendly, welcoming environment with complimentary refreshments and patient education.
What people say
Exceptional service
Friendly staff
Top-notch care
Confidence restored
Natural results
Services
Cosmetic Dentistry
Our cosmetic dentistry services include teeth whitening, porcelain veneers, and composite bonding to improve your smile's appearance. We focus on creating natural-looking results tailored to individual facial features. Patients benefit from improved confidence and long-lasting aesthetic improvements through minimally invasive techniques.
Gum Health Care
We provide comprehensive gum disease prevention and treatment, including hygiene visits and education on oral care routines. Our approach addresses risk factors like diabetes and smoking while promoting systemic health connections. Regular hygienist appointments help maintain gum health and prevent tooth loss.
Dental Implants
While we don't perform surgical implant placement, we offer restoration with crowns for existing implants. Our expertise ensures seamless integration with natural teeth, restoring function and aesthetics. We focus on durable, biocompatible solutions for missing teeth.
Emergency Appointments
We provide same-day emergency appointments for dental trauma or severe pain. Our team addresses issues like broken teeth, infections, and lost fillings with prompt, effective treatment. Emergency patients receive thorough assessments and necessary interventions to relieve discomfort.
Dental Membership Plans
Our Practice Plan offers monthly payment options for routine care, including check-ups, hygiene visits, and discounts on treatments. Plans accommodate families, young adults, and children with tiered benefits. Members receive preventive care coverage and worldwide emergency dental scheme access.
People
Dr James Robson
Principal Dentist
Qualified in 1998, James has over 25 years of experience in general and cosmetic dentistry. He specialises in tooth-coloured restorations and gum health, with a focus on preventive care. He lectures internationally on restorative dentistry.
Dr Kirsten Bridgman
Associate Dentist
With 25 years of experience, Kirsten focuses on preventative dentistry and general care. She holds a Diploma in General Dental Practice from the Royal College of Surgeons. Her approach prioritises patient comfort and long-term oral health.
Claire Taylor
Dental Hygienist
Claire has over 25 years of experience in hygiene and restorative care. She specialises in periodontal treatment and patient education. Her background includes hospital research in dental restoration departments.
Caroline Kelly
Practice Manager
Caroline has over 40 years of dental nursing experience, including training roles. She manages practice operations and patient care coordination, ensuring smooth service delivery and staff development.
Carolyn Higgins
Lead Nurse
With 10 years of private practice experience, Carolyn provides clinical support and patient care. She transitioned from NHS practice to specialise in private dental care, focusing on individualised patient attention.
Questions
What dental services do you offer?
We provide general dentistry, cosmetic treatments, gum care, facial aesthetics, and emergency services. Membership plans offer routine care with discounts on additional treatments.
Do you accept emergency appointments?
Yes, we offer same-day emergency appointments for urgent dental issues like pain or trauma. Contact us directly for immediate assistance.
Are payment plans available?
Yes, our Practice Plan offers monthly payment options covering check-ups, hygiene visits, and discounts on treatments. Plans include family and child-specific options.
How do I book an appointment?
Call 01642 554299 or use our online form. New patients receive a comprehensive initial assessment with our dentists and hygienist.
What makes your practice different?
We combine award-winning preventative care with personalised treatment plans. Our team offers decades of experience, flexible payment options, and a welcoming environment with patient education.
Do you offer cosmetic treatments?
Yes, including teeth whitening, veneers, and composite bonding. Our cosmetic services focus on natural-looking results that enhance your existing smile.
Reviews (7)
Tpt Teesside
Nov 14, 2021
Report
Free parking and a very nice dental practice with welcoming professional staff offering a range of dental services. an asset to Billingham.
Michael Gollogly
Feb 06, 2021
Report
Had to go to an emergency dental practise after having a very uncomfortable night.... When the dentist looked at my tooth he said it's not that tooth that's causing you a problem it's the extraction you had, there is still some of your tooth left.... He took it out and all OK. This had been there for quite a while, James never picked it up.... To say I was shocked would be an understatement. Do not go.....
James was very nice when I first went. When I wasn't happy about my treatment, and said so.... his demeanour changed completely. He comes across as very placid, but I found his reaction
James was very nice when I first went. When I wasn't happy about my treatment, and said so.... his demeanour changed completely. He comes across as very placid, but I found his reaction
Sammy Jo
Dec 21, 2018
Report
Came in for an emergency which i was very nervous about . Everyone was lovely and welcoming and i soon felt better about been there. Brilliant staff
Charlotte Wright
Sep 09, 2017
Report
After moving back to the area I was struggling to find a dentist and Identity was recommended to me and as a nervous patient this was important to me to receive a recommendation. Almost 4 years on I continually to be pleased with the patient care I receive from James (Dentist), Gill (Hygienist) and the team. They offer reassurance when needed and offer helpful advice too in relation to my teeth. In addition the team offer support to the community, are always keen to learn about whats happening and offer expertise in other areas such as Alzheimers and Dementia- constantly wanting to understand
Tony Slimmings
Aug 06, 2017
Report
Cannot praise James and Gillian enough. Very professional, very thorough and always explained every step with great detail"
Pam Petre
Jul 07, 2017
Report
At Identity Dental Care you will get a very friendly and highly professional service from the moment you walk through the door. Apart from assessing and identifying the immediate treatment I required I was also able to discuss some changes I wished to make to take advantage of modern dental techniques. I was given a complete explanation of the work to be done and a full breakdown of the cost. As a previously nervous patient I can honestly say that, whilst not exactly "looking forward" to my visits, I certainly no longer fear them :-)
Identity offers a personal service second to none and you
Identity offers a personal service second to none and you
Miss Razaq
Nov 09, 2016
Report
Fantastic dentists and hygienists! lovely friendly staff always make you feel cared for and comfortable...definitely recommend the wonderful free coffee too! cant wait for my next appointment
