Business Details
21 Years
experience
Emergency
services
Your Trusted Partner for Event Security Solutions
Established in 2005, Richards Events & Recruitment Services and Recruitment Services has become a trusted provider of comprehensive security and stewarding solutions across the UK. Our family-run business combines over 100 years of collective experience with a commitment to integrity, respect, and professionalism. We specialise in delivering tailored security services for diverse events, including festivals, sporting events, and high-profile exhibitions, ensuring client satisfaction through rigorous staff vetting and a client-centric approach.Our SIA-licensed team of door supervisors, static guards, and stewards is supported by a dedicated management team that prioritises safety, efficiency, and exceptional service delivery. With accreditations from the National Outdoor Events Association and the Recruitment and Employment Confederation, we maintain industry-leading standards while fostering a culture of continuous improvement and teamwork.
Services
Door Supervision
Event Stewarding
Crowd Management
CCTV Security
Recruitment Services
Details
- Year established: 2005
Highlights and features
- We have over 20 years of combined management experience in event security.
- Our SIA-licensed staff undergo rigorous BS7858 vetting standards.
- Tailored security solutions for festivals, sporting events, and high-profile exhibitions.
- 24/7 client support from directors with hands-on industry expertise.
- Accredited by the National Outdoor Events Association and REC.
Associations and certifications
- National Outdoor Events Association (NOEA)
- Recruitment and Employment Confederation (REC)
What people say
Exceptional staff vetting
24/7 director availability
Tailored event solutions
BS7858 compliance
Accredited expertise
Services
Door Supervision
Our SIA-licensed door supervisors ensure venue safety through crowd control, ID checks, and conflict resolution. Trained in BS7858 standards, they maintain professionalism at high-footfall events. Clients benefit from enhanced security and compliance with licensing regulations.
Event Stewarding
Experienced stewards manage attendee flow, safety, and event logistics for festivals and sporting events. Their proactive approach minimises risks while maintaining a positive guest experience. Clients receive reliable support for seamless event execution.
CCTV Security
Professional CCTV operators monitor premises in real-time, detecting potential threats and providing evidence for incident resolution. This service enhances security coverage for static sites and large-scale events with advanced technology integration.
Recruitment Services
Our in-house recruitment team specialises in placing security and event staff with 150+ years of combined HR expertise. We conduct thorough vetting to match candidates' skills with client requirements, ensuring reliable workforce solutions.
Crowd Management
Customised crowd control strategies prevent overcrowding and ensure safety at mass participation events. Our team uses risk assessments and dynamic deployment to maintain order, giving clients peace of mind during high-capacity gatherings.
People
Sue Richards
Managing Director
With 40 years in recruitment and 22 in events, Sue leads with a hands-on approach, prioritising staff development and client satisfaction. Her strategic vision drives the company's growth and service excellence.
Vic Richards
Director
A former engineer with 37 years' experience, Vic brings operational expertise from the Bayer Group. His frontline leadership ensures high service standards and strong client relationships across event security operations.
James Holzherr
Business Development Director
With 21 years in business development, James specialises in matching client needs with qualified security personnel. His 24/7 availability ensures responsive support for clients requiring urgent staffing solutions.
Richard Trinder
Event Manager
A seasoned event security professional with 30+ years' industry experience, Richard manages complex deployments from control rooms to on-site operations. His expertise ensures safety at high-profile events like Royal Windsor Horse Show.
Jelena Coulter
Operations and Sales Manager
With a background in project management and SIA qualifications, Jay designs bespoke security solutions. Her dual role in operations and sales ensures alignment between client needs and service delivery standards.
Questions
What security services do you offer for festivals?
We provide door supervisors, stewards, and crowd management teams specifically trained for festivals, ensuring safety and compliance with event-specific requirements.
How do you vet your security staff?
All personnel undergo BS7858 vetting, right-to-work checks, and SIA licensing verification to ensure the highest standards of professionalism and reliability.
Can you provide staff at short notice?
Our in-house recruitment team offers rapid deployment solutions, though advance booking is recommended for guaranteed availability during peak periods.
Do you work with local authorities?
Yes, we regularly supply security personnel for council-run events and public safety initiatives across Hampshire and Wiltshire.
What accreditations do you hold?
We are accredited by the National Outdoor Events Association (NOEA) and Recruitment and Employment Confederation (REC), demonstrating industry compliance and excellence.
How are emergency situations handled?
Directors provide 24/7 emergency support, with trained teams equipped to manage evacuations, medical incidents, and security breaches using established protocols.
Reviews (4)
Brett Bey
Aug 19, 2021
Report
I've been working for susan & Richards events for the last 5 months and all I've had is nothing but help and guidences. I have now landed my self a permanent job throught them. Amazing staff. I definitely recommend them to anywon looking for work
Matt
Jun 08, 2020
Report
I worked for Richards events over the Christmas period and would fully recommend this family run company. Very polite, welcoming with family run values. Right from the get go Sue was very pleasant to deal with at the initial recruiting stage and then out in the field Chris the security director was organised and personable. The staff I worked alongside were all synonymous and consistent with the companies ethos.
Steven Barnes
Sep 07, 2019
Report
Been an registered with this agency today. I have an induction on monday morning. Very polite, friendly, professional and honest people to deal with. I would highly recommend this company to anyone looking for work
Laura Travis
Jan 29, 2019
Report
Joined in 2018 - great company, really good at taking care of their staff and work hard for their clients!
