Business Details
26 Years
experience
Your Trusted GP Practice in Hartlepool
Established in February 2000, West View Millennium Surgery has been dedicated to providing comprehensive primary healthcare services to the Hartlepool community. Our practice combines experienced medical professionals with patient-centred care, offering a wide range of services including GP consultations, chronic disease management, travel vaccinations, and online prescription ordering. We prioritise accessibility and convenience, with extended hours appointments, wheelchair-accessible facilities, and digital tools enabling patients to manage appointments and prescriptions remotely.Our team of qualified GPs, nurses, and healthcare assistants works collaboratively to address both minor ailments and long-term conditions, supported by partnerships with local patient groups to ensure services align with community needs. We maintain rigorous standards in data privacy and clinical governance, adhering to NHS protocols while continuously seeking feedback to improve our offerings.
Services
GP Consultations
Repeat Prescriptions
Travel Vaccinations
Blood Tests
X-Ray Services
Chronic Disease Management
Child Immunisations
Home Visits
Test Results Service
Non-NHS Medicals
Details
- Year established: 2000
Highlights and features
- We offer 20+ years of experience in community healthcare provision
- Our online services enable convenient prescription ordering and appointment booking
- We provide extended hours appointments through partner healthcare centres
- Our patient participation group ensures community needs shape service delivery
- Fully accessible facilities with dedicated chronic disease management clinics
Services
GP Consultations
Our qualified GPs provide comprehensive medical consultations for acute and chronic conditions. Patients receive personalised care plans and referrals to specialist services when needed. The practice offers both in-person and telephone appointments during standard operating hours.
Repeat Prescriptions
Registered patients can order repeat prescriptions through online services, phone calls between 13:30-16:00 daily, or via prescription slips. We require 48 hours' notice for processing and recommend annual medication reviews with healthcare professionals.
Travel Vaccinations
Pre-travel health assessments determine required vaccinations for international destinations. Patients need two appointments: initial consultation at least six weeks before travel and vaccine administration minimum two weeks prior to departure.
Blood Tests
Phlebotomy services collect blood samples for laboratory analysis. Tests assess general health, organ function, and infection presence. Results require doctor review before patient release, typically available within one week.
Child Immunisations
We administer routine childhood immunisations according to NHS schedules. Our nurses provide vaccination records and address parental concerns about immunisation safety and side effects during scheduled appointments.
People
Dr Fazal Omer
GP Partner
Experienced medical practitioner providing comprehensive general practice services to Hartlepool residents for over a decade.
Dr Monika Aggarwal
Salaried GP
Qualified GP trainer supporting medical education while delivering patient care across all age groups.
Elaine Awad
Nurse Practitioner
Specialist in minor ailment treatment and chronic disease management through evidence-based nursing practices.
Simon Neil
Practice Manager
Oversees daily operations ensuring efficient delivery of clinical and administrative healthcare services.
Karen Johnson
Deputy Manager
Supports practice management with focus on patient services and operational compliance standards.
Questions
What are your standard opening hours?
We operate Monday-Friday 08:00-12:00 and 13:30-18:00. Closed weekends and bank holidays.
How do I order repeat prescriptions?
Use online services, phone between 13:30-16:00 daily, or submit prescription slips with 48 hours' notice.
Can I register if living outside TS24?
Our catchment includes TS24, TS25, TS26 and inner TS27 boundaries. Check eligibility at reception.
What travel health services do you offer?
Pre-travel consultations determine required vaccinations with appointments needed six weeks before departure.
How do I access test results?
Call after 10:00 Monday-Friday; results require doctor review before release, typically within one week.
Are home visits available?
Home visits provided for patients unable to attend surgery due to medical necessity, requested via reception.
