Business Details
27 Years
experience
Your Trusted Financial Advisers in Newcastle
Established in 1999, Mortgage Advice Centre has built a reputation as a trusted provider of mortgage, insurance, and financial planning services. With over two decades of experience and branches across the North East, we serve clients nationwide, offering tailored solutions to meet diverse financial needs. Our team of professional advisers specialises in accessing competitive mortgage rates and a wide range of insurance products, ensuring clients receive expert guidance. We prioritise transparency, charging no upfront fees and only collecting payment upon successful completion of services. Our commitment to client satisfaction is reflected in our five-star Trustpilot rating and numerous testimonials praising our friendly, professional, and efficient service.As an appointed representative of The Openwork Partnership, we adhere to rigorous regulatory standards, providing peace of mind to our clients. Our local knowledge and partnerships with solicitors streamline the mortgage process, while our focus on continuous client relationships ensures long-term financial support. We pride ourselves on demystifying financial jargon, offering straightforward advice that empowers clients to make informed decisions. Our services are underpinned by a dedication to ethical practices, clear communication, and a client-centric approach that has fostered loyalty and repeat business.
Services
Mortgage Broker
First Time Buyers
Home Mover
Buy To Let
Remortgages
Specialist Mortgages
Insurance
Life Insurance
Critical Illness Cover
Income Protection
Details
- Year established: 1999
Highlights and features
- We offer over 20 years of experience in financial services.
- Our team provides tailored mortgage and insurance solutions.
- We charge no upfront fees for initial consultations.
- We maintain a five-star Trustpilot rating for client satisfaction.
- Our advisers are FCA-regulated and industry-certified.
Associations and certifications
- Financial Conduct Authority
- The Openwork Partnership
What people say
Outstanding professional service
Highly recommend
Excellent communication
Friendly and professional
No pressure choices
Services
Mortgage Broker
We provide expert mortgage brokerage services, accessing thousands of products to find tailored solutions for first-time buyers, home movers, and buy-to-let investors. Our advisers assess individual circumstances to recommend competitive rates and suitable lenders. With local knowledge and partnerships, we streamline the process for a smooth property transaction.
Life Insurance
Our life insurance policies offer financial security for dependants, covering mortgages and household expenses in the event of death or critical illness. We provide lump-sum or income-based policies tailored to personal circumstances. Regular policy reviews ensure ongoing relevance and protection for your family's future needs.
Critical Illness Cover
Critical illness cover provides a tax-free lump sum upon diagnosis of serious conditions, ensuring financial stability during recovery. We help clients select policies aligned with mortgage obligations and living expenses. Early coverage is recommended to safeguard income and assets against unforeseen health challenges.
Income Protection
Income protection policies replace a portion of earnings if illness, injury, or unemployment disrupts your income. We offer customisable terms to maintain lifestyle standards and meet financial commitments. Our advisers conduct no-obligation reviews to identify the most suitable coverage for your circumstances.
Remortgage
We specialise in remortgaging solutions to consolidate debt, release equity, or fund home improvements. Our team compares competitive rates to reduce payments or access property equity. We guide clients through the process, ensuring compliance and optimal financial outcomes for long-term stability.
People
Sarah
Mortgage Adviser
Sarah delivers exceptional mortgage advice, guiding clients from application to completion with professionalism and care. Her expertise ensures smooth transactions, as highlighted by client testimonials praising her supportive approach and dedication to achieving successful outcomes.
Steve Thomson
Financial Adviser
Steve specialises in pension planning and financial advice, leveraging his expertise to provide accurate, client-focused solutions. His collaborative approach ensures clients receive comprehensive support tailored to their long-term financial goals and personal circumstances.
Andy Carter
Team Leader
Andy leads our team with over two decades of experience in mortgages and financial planning. Clients commend his knowledge, trustworthiness, and ability to explain complex financial concepts clearly, ensuring informed decision-making and lasting client relationships.
Tracy
Mortgage Specialist
Tracy provides hassle-free mortgage solutions, particularly for first-time buyers. Her friendly, professional service has earned repeated client trust, with testimonials highlighting her ability to simplify the process and deliver stress-free property transactions.
Questions
What mortgage options are available for first-time buyers?
We offer tailored first-time buyer mortgages with competitive rates, including government-backed schemes. Our advisers assess your financial situation to recommend suitable lenders and repayment terms.
Do you charge fees for initial mortgage consultations?
No, we provide free initial consultations with no obligation. Fees are only payable upon successful completion of your mortgage transaction, ensuring transparency and client-focused service.
Can you help with remortgaging to consolidate debt?
Yes, we specialise in remortgaging solutions for debt consolidation. Our team compares lenders to secure rates that reduce monthly payments while meeting your financial goals.
What insurance products do you offer?
We provide life insurance, critical illness cover, income protection, and home insurance. Policies are tailored to protect your assets and ensure financial security for you and your family.
Are your advisers qualified and regulated?
Yes, our advisers are FCA-regulated and part of The Openwork Partnership. We adhere to strict professional standards, ensuring expert, ethical financial advice and ongoing client support.
Reviews (5)
Shaun Carter
Nov 04, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
A first class and professional business to deal with. I would highly recommend their services.
A first class and professional business to deal with. I would highly recommend their services.
Kay Payne
Oct 27, 2021
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Positive:Professionalism
Andy Carter has been our Mortgage/Financial Adviser for 15 years. Can not recommend this guy highly enough. Professional, friendly the Best in the Business!!
Andy Carter has been our Mortgage/Financial Adviser for 15 years. Can not recommend this guy highly enough. Professional, friendly the Best in the Business!!
Robert Healy
Oct 22, 2021
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Positive:Professionalism,Responsiveness,Value
Used on many occasions for mortgage advice.
Mortgages provided have been excellent.
Used on many occasions for mortgage advice.
Mortgages provided have been excellent.
Paul Dolan
Oct 05, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
I couldn't praise the service I have received from Mortgage Advice Center highly enough, anyone looking for professional expert advice with their finances look no further, thanks for all your help.
I couldn't praise the service I have received from Mortgage Advice Center highly enough, anyone looking for professional expert advice with their finances look no further, thanks for all your help.
Emily Meers
Sep 02, 2021
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Cannot fault the service from Sophie when it came to our purchase. Helpful and professional as always.
