Business Details
26 Years
experience
Emergency
services
Your Trusted Residential Lettings Partner in Kendal
Established in 2000, Turner Scott specialises in residential property management and lettings across South Lakeland, North Lancashire, and the Lake District. Our team combines decades of local expertise with a commitment to professional standards, offering tailored solutions for landlords and tenants. Accredited by The Property Ombudsman and Propertymark, we prioritise client protection through membership in the Client Money Protection Scheme (CM Protect).With a focus on transparency and quality service, we deliver comprehensive property management options, including 24-hour emergency maintenance support. Our approach balances industry qualifications with a personal touch, ensuring clients receive both expert guidance and responsive care.
Services
Property Management
Tenant Referencing
Rent Collection
Emergency Maintenance
Deposit Protection
Council Tax Notification
Utility Company Liaison
Rent Guarantee Insurance
Legal Compliance Checks
Property Inspections
Details
- Year established: 2000
Highlights and features
- We have 24+ years of local lettings expertise
- Our qualified team holds Propertymark accreditations
- We ensure client protection through CM Protect
- We offer 24-hour emergency maintenance reporting
- We provide comprehensive property management packages
Associations and certifications
- The Property Ombudsman
- Propertymark
- CM Protect
Services
Full Management Service
Our Full Management Service includes property inspections, issue resolution, and 24-hour tenant maintenance reporting. We handle repairs, tenant communication, and end-of-tenancy processes, ensuring landlords experience stress-free property ownership. This comprehensive package provides ongoing property care and peace of mind for investment protection.
Tenant Referencing
We conduct thorough tenant referencing covering employment verification, credit checks, and Right to Rent compliance. Our process ensures reliable tenant placements through rigorous assessment of applicants' financial stability and residential history. This service protects landlords' investments while maintaining fair tenant screening practices under UK regulations.
Emergency Maintenance
A dedicated 24-hour maintenance reporting system addresses urgent property issues outside office hours. Our responsive system ensures tenants can report critical problems at any time, with prompt resolution prioritisation. This service forms part of our commitment to property safety and tenant satisfaction across managed properties.
Rent Guarantee Insurance
Available across all management packages, our Rent Guarantee Insurance protects landlords against rental income loss due to tenant default. This optional coverage provides financial security while maintaining flexibility in property management arrangements. Policies can be tailored to individual property requirements within our service framework.
Deposit Protection
We manage deposit registration through The Deposit Protection Scheme, ensuring legal compliance for all tenancies. Our service includes deposit collection, secure storage, and fair deduction processing at tenancy end. This transparent system safeguards both landlord and tenant interests while maintaining regulatory adherence.
Questions
What areas do you cover for lettings services?
We serve properties across South Lakeland, North Lancashire, and the Lake District, with our Kendal office supporting landlords and tenants throughout these regions.
What property management packages do you offer?
We provide three management tiers: Introduction and Let Only, Letting and Rent Collection, and Full Management services with varying levels of property care.
Do you charge tenants any fees?
No, we never charge fees to tenants. All lettings costs are transparently communicated to landlords through our service packages.
How do you handle emergency property repairs?
Our 24-hour maintenance reporting system allows tenants to report urgent issues outside office hours, with priority response arrangements for critical repairs.
What tenant referencing checks do you perform?
We verify employment status, conduct credit checks, assess affordability (requiring 30x monthly rent income), and confirm Right to Rent status through regulated procedures.
Are you part of any regulatory schemes?
We subscribe to The Property Ombudsman scheme, Propertymark standards, and operate under Client Money Protection through CM Protect for added client security.
Reviews (6)
Vanessa Crabtree
Sep 26, 2021
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We have used Turner Scott to look after a property in the Windermere area for 7 years and have found them to be extremely good - they have been very quick to deal with anything that has come up, they have found good tenants for us, kept an eye on everything and this has given us great peace of mind. Thank you to everyone at Turner Scott!
Simone Rizzuto
Sep 22, 2021
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Positive:Professionalism,Quality
I highly recommend Turner Scott Agents in Kendal. As a tenant, the renting process is usually very stressful, but with Turner Scott (and especially with Thao) the process was very smooth and they took care of everything from the viewing to the handing of the keys. Very happy with them.
I highly recommend Turner Scott Agents in Kendal. As a tenant, the renting process is usually very stressful, but with Turner Scott (and especially with Thao) the process was very smooth and they took care of everything from the viewing to the handing of the keys. Very happy with them.
Somebody Somewhere
Aug 26, 2021
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Dealt with Julie, Danielle and Thao. My experience so far is; Professional, efficient and swift with a selection of good quality houses.
Ezequiel Robledo
Jul 29, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
Very responsible and quick. Our flat has been given in time. Fully recommend.
Very responsible and quick. Our flat has been given in time. Fully recommend.
Chris Daniels
Jul 29, 2021
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Positive:Professionalism
Very friendly and professional team. Always quick to respond to any query. Would recommend to any prospective tenant or landlord.
Very friendly and professional team. Always quick to respond to any query. Would recommend to any prospective tenant or landlord.
Simon Nicholson
Jul 20, 2021
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I have just started to rent a property out in Kendal. From initial contact, Beth, Michelle and Julie have all been very helpful. I have been kept informed from start to finish and the documentation is very comprehensive. I would have no hesitation in recommending Turner Scott to landlords or tenants. Thank you
