We are based in Gosforth and offer a range of services, such as a free prescription collection and delivery service, and a smoking cessation clinic. We will collect your prescription and offer a FREE same delivery service of your medication. At Douglas Pharmacy we offer a FREE DAILY Prescription Collection and Delivery Service to all areas of Newcastle, North and South Tyneside and Gateshead.
We are proud to offer FREE same day delivery of your mediction. We also offer a Free Prescription Management Service where we can hold your repeat slip and order your medication for you the next time your medication is due. Please contact us by phone, text, email or via our website. If you get regular prescriptions and usually go to the same pharmacy, you may benefit from signing up to the NHS Electronic Prescription Service.
We are proud to offer FREE same day delivery of your mediction. We also offer a Free Prescription Management Service where we can hold your repeat slip and order your medication for you the next time your medication is due. Please contact us by phone, text, email or via our website. If you get regular prescriptions and usually go to the same pharmacy, you may benefit from signing up to the NHS Electronic Prescription Service.
Services
Services
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We offer a wide range of healthcare and pharmacy services, some you might not expect from your local pharmacy, our pharmacist is a highly trained medical professional and can offer advice and treatment for many minor ailments & minor injuries. If you can't find the information you are looking for, please call us on 0191 285 2911, or come instore.
Comments & Complaints
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If you feel the issue you wish to complain about can be resolved with us please contact us and ask to speak to Mary Cronin. Alternatively we also operate a complaints procedure as part of the NHS system of dealing with complaints. Our procedure meets national criteria and our pharmacist can give you further information.
Prescriptions
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We have a comprehenisve stock of prescription medicines in-store. If for some reason we do not have the prescription items you require, we have the ability to source most items for the next working day. Our computer system allows us to keep comprehensive records of the medication we dispense to you.
NHS Prescriptions
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We dispense all NHS prescriptions. We keep a comprehensive stock of prescription medicines and use a fast and efficient wholesaler service to enable us to fulfil all prescriptions promptly. Please hand your prescription in at the pharmacy counter and the dispensary team will prepare your medication.
Repeat Prescriptions
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We strongly recommend you request your repeat prescription a minimum of 5 working days before you run out of your medication. If you have less than 2 days supply, please contact your surgery directly and ask for an urgent prescription to be issued to us.
If you are a regular patient with us and have been consistently receiving your medication from us, we may be able to provide an "emergency supply" (For certain medication only and at the discretion of the responsible pharmacist on duty).Please speak to the pharmacist about this.
If you are a regular patient with us and have been consistently receiving your medication from us, we may be able to provide an "emergency supply" (For certain medication only and at the discretion of the responsible pharmacist on duty).Please speak to the pharmacist about this.
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