Business Details
28 Years
experience
Your Trusted Local Pharmacy in Washington
Woodlands Pharmacy has been proudly serving the community of Washington and surrounding areas for over 25 years. As a family-run business, we prioritise patient care through our free prescription collection and delivery service, operating four vehicles Monday to Friday. Our experienced team provides face-to-face consultations, weekly dosette tray preparation, and NHS repeat dispensing services. We offer medicines use reviews and new medicines service consultations to optimise medication management. Our pharmacy accepts unused medications for safe disposal and provides over-the-counter advice for minor ailments.We maintain strong partnerships with local surgeries in Washington, Shiney Row, Penshaw, Birtley, Ouston and Chester le Street. Our delivery service operates until 6:30pm to accommodate patient needs. We implement managed repeat prescription systems to reduce medication wastage. Our staff undergo continuous training to maintain professional standards. We comply with GDPR regulations for patient data protection while maintaining accessible healthcare services.
Services
Prescription Delivery
Dosette Trays
Medicines Reviews
NHS Repeat Dispensing
OTC Advice
Medication Disposal
New Medicines Service
Details
- Year established: 1998
Highlights and features
- We offer free prescription collection and delivery across six local areas
- Our team provides face-to-face consultations without appointment requirements
- Family-run pharmacy with 25+ years of community healthcare experience
- NHS-commissioned services including medicines use reviews and new medicines service
- Four dedicated delivery vehicles operating until 6:30pm weekdays
Services
Prescription Delivery
Our free prescription delivery service operates four vehicles Monday to Friday, collecting medications from local surgeries and delivering to patients' doorsteps. Deliveries continue until 6:30pm to accommodate working patients. This service covers Washington, Shiney Row, Penshaw, Birtley, Ouston and Chester le Street areas, ensuring convenient access to essential medications for all community members.
Weekly Dosette Trays
We provide weekly dosette tray preparation for patients struggling with medication management. Our pharmacists assess suitability before creating customised trays that separate medications by day and time. This service helps prevent missed doses and incorrect medication use, particularly benefiting elderly patients or those with complex treatment regimens. Trays are prepared fresh weekly to maintain medication efficacy and safety.
Medicines Use Reviews
NHS-funded medicines use reviews involve one-on-one consultations with pharmacists to optimise medication effectiveness. Patients receive guidance on proper medication administration, potential side effects, and drug interactions. This service helps identify and resolve medication-related issues, improving treatment outcomes for chronic conditions like hypertension, diabetes, and respiratory diseases through personalised advice and monitoring.
New Medicines Service
This NHS-commissioned service supports patients starting new medications for blood pressure, anticoagulation, type 2 diabetes, or COPD. Our pharmacists conduct two consultations over four weeks to monitor progress, address concerns, and ensure optimal medication use. The service includes practical advice on managing side effects and integrating new treatments into daily routines, enhancing patient confidence and adherence.
OTC Advice
Our trained staff provide expert advice on over-the-counter treatments for minor ailments. Patients receive recommendations for appropriate OTC medications and self-care strategies, reducing unnecessary GP visits. Pharmacists are available for complex cases, offering additional guidance on symptom management, dosage instructions, and potential interactions with existing medications.
Questions
What areas do you deliver prescriptions to?
We deliver prescriptions free of charge to Washington, Shiney Row, Penshaw, Birtley, Ouston and Chester le Street areas during our operating hours.
How can I sign up for your services?
Download our sign-up form from the website, complete it, then either visit our pharmacy or contact us to arrange collection by our delivery team.
Do you offer medication disposal services?
Yes, we safely dispose of unused medications at the pharmacy. If mobility is an issue, our drivers can collect these from your home during deliveries.
Are your pharmacists available for consultations?
Our pharmacists provide face-to-face consultations without appointments during opening hours for medication advice and health-related queries.
What is the weekly dosette tray service?
This service organises medications into weekly compartments to help manage complex treatment regimens. A pharmacist assesses suitability before preparing customised trays for patients.
Can you help with new prescription medications?
Yes, our New Medicines Service includes two consultations over four weeks to support patients starting treatments for chronic conditions like diabetes and COPD.
Reviews (5)
Max Richards
Dec 30, 2021
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Obviously some people in this pharmacy can't hand pressure. I just called in to collect 2 prescription orders only to be told there was only one there. When I asked where it could be because the Dr sent it 2 hours ago the lady behind the counter had the biggest attitude ever. Talking to a 50+ man like I was a child. Then pharmacist confirmed there was only one so I asked if they would check the system to see where it was. Miraculously it turned up that very second but did their aggression turn to apology....no it didn't it continued then I received a sarcastic goodbye as I left. Merry Christmas
Carol Winship
Apr 26, 2021
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This pharmacy is amazing! I changed from my original pharmacy to a service online which was absolutely appalling. I then came to Woodlands and it was the best thing I did. Everyone is so helpful and delivery driver so polite and cheerful. Thank you Woodlands for a brilliant service!
Jennie Holliday
Aug 14, 2020
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Woodlands pharmacy are simply the best. Spoke to my Dr at 4pm .. Woodlands delivered medication at 5.30 pm. They have delivered my medication for a long time now and always helpful. Service 2nd to none.
Kamila C.-P.
Jun 13, 2020
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This pharmacy is excellent. I was unimpressed with the pharmacy based at the Drs surgery and tried Woodlands. I could not believe how efficient they were dispensing the prescription and offering free delivery too. The delivery driver is always really cheery and polite.
Loz Laus
Oct 30, 2016
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Amazing! Ordered Prescription 6pm at Surgery, last night delivered by 12 midday next day! Really appreciate the service and the staff are great, delivery guy was lovely really polite and helpful and nothing was a problem.
