Business Details
21 Years
experience
Award-Winning Guest House in Richmond, North Yorkshire
West End Guest House has been welcoming visitors to Richmond, North Yorkshire since 2005. Owned and operated by Emma & Mark, our award-winning guest house combines period charm with modern comforts in a peaceful location just 10 minutes' walk from the town centre. We offer four-star quality accommodation with all rooms featuring en-suite facilities, free Wi-Fi, and satellite TV. Our property includes secure bicycle storage, free on-site parking, and accessibility features for guests with mobility needs. With over 15 years' experience in hospitality, we provide expert local knowledge to help guests explore the Yorkshire Dales, North York Moors, and the famous Coast to Coast walking route which passes minutes from our door.Our commitment to excellence is demonstrated through our 5/5 food hygiene rating and consistent positive guest feedback. We maintain strict quality standards across all operations, including regular staff training and facility upgrades, to ensure every guest receives exceptional service and a memorable stay in the heart of Richmond.
Services
En-suite Rooms
Free Parking
Bike Storage
Wi-Fi Access
Local Tourism Advice
Luggage Storage
Continental Breakfast
Event Accommodation
Details
- Year established: 2005
Highlights and features
- Family-run guest house with 15+ years' hospitality experience
- Award-winning 5/5 hygiene rated breakfast service
- Secure bicycle storage and direct access to Coast to Coast route
- Period property with modern amenities in peaceful location
- Expert local knowledge for exploring Yorkshire Dales and Moors
Associations and certifications
- Food Hygiene Rated Scheme 5/5
What people say
Excellent location
Helpful hosts
Clean rooms
Perfect breakfast
Ideal walking base
Services
En-suite Rooms
Our four-star guest rooms all feature private en-suite bathrooms with shower facilities. Each room maintains period features while providing modern comforts including Freeview TV, free high-speed Wi-Fi, and tea/coffee making facilities. Rooms are maintained to strict hygiene standards with daily cleaning and fresh linens.
Bicycle Storage
Secure locked storage facility available for guests' bicycles. Located within our property grounds, this service requires advance notice for access. Ideal for cyclists touring the Coast to Coast route or exploring local bridleways. Storage available during guest stays only with items left at owner's risk.
Local Tourism Advice
Personalised recommendations for exploring Richmond and surrounding areas. Our team provides route planning for walkers, cyclists, and motorists with expertise in Yorkshire Dales trails, historic sites, and local events. Access to detailed maps and real-time information about seasonal attractions and seasonal closures.
Continental Breakfast
Freshly prepared continental breakfast served daily in our dining room. Menu includes a selection of cereals, pastries, fruits, and hot beverages. Served between 7:30-8:30am Mon-Fri and 8:00-9:00am weekends. Breakfast times strictly observed to maintain service quality for all guests.
Event Accommodation
Special arrangements for guests attending local events including weddings and festivals. Two-night minimum stay policy applies. Early check-in/late check-out not available due to limited room capacity. Guests may leave vehicles on-site at their own risk when not in use between event days.
People
Emma & Mark
Owners & Hosts
Emma & Mark have owned and operated West End Guest House since 2005. With combined hospitality experience spanning three decades, they provide personal service and local expertise to ensure guests' stays meet the highest standards of comfort and convenience.
Questions
What is West End Guest House's location like?
We're located 10 minutes' walk from Richmond town centre on Reeth Road, with easy access to the Coast to Coast walking route and Yorkshire Dales. The nearest train stations are in Northallerton and Darlington.
Do you offer family rooms or child-friendly facilities?
We regret we cannot accommodate children under 10 years old and do not have family rooms. Our property is best suited for adult guests seeking a peaceful stay in historic surroundings.
What are your check-in and check-out times?
Check-in available from 3:30pm to 7:00pm daily. Checkout time is 10:00am. We cannot offer early check-in or late check-out due to limited room capacity and staff availability.
Can I store bicycles or luggage at the guest house?
Secure bicycle storage is available with advance notice. Luggage storage is possible during your stay, but we cannot store bags before check-in or after checkout times.
Do you provide evening meals or packed lunches?
We don't offer evening meals or packed lunches as Richmond town centre has many dining options. Our continental breakfast is included in room rates and served during specified morning hours.
Is the property accessible for wheelchair users?
Unfortunately our guest rooms are all on the first floor with no lift access. While we have some accessibility features, the property is unsuitable for wheelchair users due to multiple staircases.
Reviews (5)
Samuel Drabble
Sep 13, 2021
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Great place to stay with lovely people looking after it. Clean, comfortable, and the full english breakfast was just what we needed!
Allan Spencer
Aug 17, 2021
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Great little homely guest house,in an ideal setting 10mins from the centre of Richmond. Emma And Mark fantastic host's ,couldn't fault the breakfast had a lovely few days
Simon Wakelin
Aug 15, 2021
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Beautiful house with lovely, modern rooms, delicious breakfast and friendly host. Thanks for an enjoyable stay. X
Victoria Mcglade
Jun 27, 2021
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One of the best b/B we have stayed at
Outstanding service , friendliness and helpfulness. Will be back. Outstanding contribution to community x
Outstanding service , friendliness and helpfulness. Will be back. Outstanding contribution to community x
Graham Rimmer
May 17, 2021
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This Guest House is owned and run by my son and his wife. So I am a regular visitor and can confirm that what goes on behind the scenes fulfils all the requirements of Health and Safety. It also has a 5 star rating for breakfast and from the local tourist association. It is small and in easy reach of Richmond town centre. It is also very popular with walkers visiting the Yorkshire Dales and the Coast to Coast walk.
