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Business Details
Premier Seafront Hotel in Llandudno
Shelbourne Hotel is a family-run seafront hotel offering 15 elegantly appointed bedrooms with panoramic views of Llandudno Bay or Snowdonia. Since acquiring the property in 2019, owners Sarah and Berin Jones have combined their extensive hospitality experience with a personal touch, ensuring guests enjoy traditional Welsh breakfasts and tailored recommendations for exploring North Wales. Located on the iconic Promenade, the hotel provides easy access to attractions like Venue Cymru Theatre and Parc Llandudno, complemented by amenities including a lift to all floors, secure guest car park, and a panoramic sea-view bar.

The couple's commitment to quality, honed through their previous award-winning guesthouse, ensures a welcoming atmosphere where every guest receives attentive service. With a focus on comfort and convenience, the hotel caters to adults seeking a blend of luxury and local charm, offering pet-friendly rooms and modern amenities while maintaining its historic coastal appeal.
Services
Seafront Hotel Panoramic Views Traditional Welsh Breakfasts Guest Car Park Lift Access Pet-Friendly Rooms Adults Only Accommodation Non-Smoking Rooms Residents Bar Booking Online
Highlights and features
  • Family-run hotel with panoramic sea views and personalised service
  • Award-winning owners with extensive hospitality experience
  • Pet-friendly accommodation with dedicated dog-friendly rooms
  • Convenient location near major attractions and amenities
  • Secure guest car park and lift access to all floors
Services
Bed and Breakfast
Our seafront hotel offers elegantly appointed rooms with en-suite facilities and panoramic views. Guests enjoy traditional Welsh breakfasts made from local ingredients, ensuring a comfortable and memorable stay. The service combines modern amenities with coastal charm, catering to discerning travellers seeking quality and convenience.
Pet-Friendly Rooms
We welcome pets in designated dog-friendly rooms (2 & 3) with a 15 nightly fee. Maximum two small dogs per room, ensuring a comfortable stay for guests and their pets. Our policy balances flexibility with responsibility, maintaining a clean environment for all visitors.
Guest Car Park
Secure car parking is available at the rear of the hotel, reserved exclusively for guests. This convenient amenity ensures peace of mind for visitors arriving by car, complementing our central location near Llandudno's main attractions and Promenade.
Panoramic Views
Most rooms offer uninterrupted sea views of Llandudno Bay or Snowdonia's mountains. The elevated position provides breathtaking vistas, enhancing guests' relaxation and creating a visually immersive coastal experience that defines our hotel's unique appeal.
Residents Bar
The on-site bar features panoramic sea views and a cosy atmosphere, serving drinks and light meals. Designed for relaxation, it combines traditional Welsh hospitality with modern comforts, offering guests a space to unwind while enjoying the hotel's prime coastal setting.
People
Sarah Jones
Co-Owner
Co-owner of Shelbourne Hotel with extensive hospitality experience from managing an award-winning guesthouse. Lives on-site to ensure guest satisfaction and shares local knowledge to enhance visitors' experiences of North Wales.
Berin Jones
Co-Owner
Co-owner bringing years of hospitality expertise to Shelbourne Hotel. Works alongside Sarah to maintain high service standards, offering personalised recommendations for exploring Llandudno and surrounding areas with genuine Welsh hospitality.
Questions
What amenities are included in the rooms?
All en-suite rooms include tea/coffee facilities, sea or mountain views, and lift access. Pet-friendly options and secure car parking are available for guests.
Is the hotel suitable for families?
The hotel welcomes young adults aged 16+ with a responsible adult but does not offer specific family rooms or amenities for younger children.
What is the cancellation policy?
Cancellations within seven days of arrival incur full payment. We recommend booking with flexibility in mind due to potential travel uncertainties.
Are pets allowed on the premises?
Dogs are welcome in rooms 2 & 3 at £15 per night, with a maximum of two small dogs. Pets must not be left unattended in the property.
What nearby attractions are accessible?
We're within walking distance of Venue Cymru Theatre, Parc Llandudno, and the Great Orme, offering easy access to cultural and natural landmarks in North Wales.
Videos
Reviews (6)
Trevor Norbury
Oct 28, 2021 Report
Always a special trip for us Cambrian Rally weekend. Berin and Sarah reserve this weekend for rally folk as not to cause a nuisance to other guests. Always arrive a bit dishevelled after a day in the forest but still get a very warm welcome . I can see the improvements each year we go ,great to see this magnificent hotel being reborn, can't wait for our next visit especially for the breakfast
Gail Harpin
Sep 27, 2021 Report
The hosts, Sarah and Berin are lovely people who make you feel most welcome. The Hotel is going through improvements and their passion and vision for the place is refreshing. The room we stayed in (dog friendly) was comfortable and clean. The breakfasts were hearty. The sign on their door is true 'you arrive as guests, but leave as friends'. We wish team Shelbourne every success for their future and hope to return again soon.
George Fouhey
Sep 25, 2021 Report
From the welcome to the goodbye, the management and staff were outstanding. Nothing was too much trouble. They were attentive without being intrusive. The room was magic, never had two this in a room before. Cleanliness top marks facilities top marks.Catering was top notch tummy busting breakfast that kept you full all day. The bar was adequate for the size of thepremissesand extremely well stocked. From me a huge thank you. Just one comment, might be good to put a small table fan in the room during hot weather.
Laszlo Attila Aszalos
Aug 29, 2021 Report
We stayed here for a night in July 2021. A nice hotel in the best location possible. The staff was very nice and helpful, the room was okay and clean, the breakfast (included in the price) was nice. Parking might be difficult as there are few parking places (as expected). The hotel is still in the process to be done up and the communal places clearly need that, but I would still highly recommend it.
Walter Parks
Aug 20, 2021 Report
Llandudno is such a wonderful place to visit however unfortunately we shall not stay at this hotel again. The booking was made by my wife and upon arrival we could not check in earlier despite being elderly and requiring some rest. The room was expensive for what it is worth although the sea view is wonderful. I must mention the breakfast was very nice.
David Mcewen
Aug 15, 2021 Report
Clean, quiet and just the right distance from the centre of town. Great host and a good choice at breakfast