Business Details
Emergency
services
Your Trusted Real Estate Partner in Tonypandy
Phillips Homes is an independent estate and letting agency serving the Rhondda and surrounding areas. With over two decades of experience in property sales and lettings, we specialise in the RCT market and have consistently been recognised for excellence through client-voted awards. Our approach prioritises client needs over corporate constraints, offering flexible solutions tailored to individual requirements. We leverage advanced marketing strategies, including virtual tours and listings on 43 platforms, to maximise property exposure. Our team's expertise extends to property management, renovations, and navigating asset management company partnerships.We maintain high standards through memberships in The Property Redress Scheme, UKALA, and the Deposit Protection Scheme. Community engagement remains central to our operations, demonstrated through local sponsorships and Rent Smart Wales accreditation. Our commitment to innovation is evidenced by early adoption of digital display technology and 360 virtual tours. We provide comprehensive services covering sales, lettings, valuations, and 24/7 maintenance support.
Services
Property Sales
Property Lettings
Property Management
Maintenance Services
Valuations
Virtual Tours
Asset Management
Rent Guarantees
Market Analysis
Community Sponsorship
Highlights and features
- 20+ years' specialist experience in RCT property market
- Free property marketing on 43 platforms including Zoopla
- 24/7 emergency maintenance service available
- Client-voted multiple award winner in Wales
- Full membership with Property Redress Scheme and UKALA
Associations and certifications
- The Property Redress Scheme
- UK Association of Letting Agents
- Deposit Protection Scheme
- Rent Smart Wales
What people say
Outstanding customer service
Best in Rhondda
Award-winning
24/7 maintenance
Expert local knowledge
Services
Property Sales
Our property sales service combines market-leading expertise with innovative marketing strategies. We offer free property valuations, virtual tours, and nationwide exposure through 43 listing platforms. With 20+ years' experience in the RCT market, our team provides tailored guidance from valuation to completion, ensuring maximum returns and minimal stress for vendors.
Property Lettings
Comprehensive lettings service covering property preparation, tenant sourcing, and ongoing management. We charge one month's rent plus VAT upfront, followed by 12.5% monthly management fees. Our services include guarantor checks, property inspections, and 24/7 maintenance support, ensuring landlords achieve optimal rental yields with minimal hassle.
Property Management
Full-service property management covering maintenance, inspections, and tenant relations. Our team handles gas certifications, electrical checks, and emergency repairs. With regular property inspections and financial reporting, we ensure landlords maintain compliance while maximising returns on their investment through expert local market knowledge.
Maintenance Services
24/7 maintenance service for urgent property repairs. Our qualified engineers handle gas, electrical, and general maintenance issues. We provide both one-off repairs and ongoing maintenance contracts, ensuring properties remain safe and compliant while minimising downtime for landlords and tenants.
Valuations
Professional property valuation service conducted by experienced local experts. We offer free initial valuations with optional detailed written reports. Our valuations consider current market conditions, recent sales data, and property-specific factors to ensure accurate pricing strategies for both sales and rental listings.
People
Jason Phillips
Manager
With extensive South Wales property experience, Jason leads our sales team. Featured on Homes Under the Hammer, he combines market knowledge with innovative selling techniques to deliver optimal client outcomes.
Michelle Phillips
Director
Michelle brings deep market expertise from years in property sales. A former Welsh gymnast, she applies her discipline and flexibility to navigate challenging market conditions successfully.
Ruth Porch
Finance Manager
Ruth manages our financial operations with a proven track record in estates management. Her business experience ensures efficient financial handling of all client transactions and property accounts.
Rob Allan
Mortgage Advisor
Qualified financial advisor Rob helps clients secure property financing. His dual experience as a former London and Tonypandy estate agent provides practical insights into market requirements.
Janet Boland
Lettings Manager
Janet oversees our lettings department with professional expertise. Her extensive experience ensures smooth tenant-landlord relationships and efficient property management solutions for our clients.
Questions
What areas do Phillips Homes cover?
We operate across the Rhondda Valley, RCT, West Wales, and Newport areas, specialising in local market knowledge for property sales and lettings.
What fees do you charge for property sales?
Our sales fee is a one-off charge after completion with no hidden costs. Exact fees vary with market conditions - contact us for current details.
Do you offer emergency maintenance services?
Yes, we provide 24/7 emergency maintenance support for landlords, including gas, electrical, and urgent repair services.
How are you different from other estate agents?
We're independent with no franchise restrictions, offering free marketing on 43 platforms including Zoopla and OnTheMarket, plus 20+ years' local expertise.
What awards have you won?
We've been voted Best Estate Agency in Rhondda, second in Wales for sales, and third in Wales for lettings through client-voted awards.
How do you market properties?
Properties are marketed on 43 platforms including Zoopla and OnTheMarket, plus local billboards, shop displays, and virtual tours for maximum exposure.
Reviews (4)
Julie Bedell
Dec 02, 2021
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Phillips have been our agents for many years . We have bought houses through them , rented said houses. Personally I have found the staff and Jason very approachable and efficient. As far as Im aware our tenants are happy , our tenants have our contact details and have been encouraged to contact me direct if they have any problems with our builder or anythingelse .
Henry Howard
Nov 03, 2020
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Fast, professional and friendly. Could not of asked for better service from Phillips homes when buying my first home in Wales. Highly recommend.
Marie Tucker
Oct 29, 2020
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Staff are rude poor time keepers and show no support to tenants I would never go through them again they with hold information and never return calls unless it benefits there landlords and there pockets.
Update 4/01/2021
The manager contacted me being very rude demanding I explain my review and attempted to pass blame as they are no longer agents when in fact they are the agents and the people selling the property for current landlords was again very rude and just wanted review removed as honesty is something this company don't appriciate very unprofessional do not recommend at all
Update 4/01/2021
The manager contacted me being very rude demanding I explain my review and attempted to pass blame as they are no longer agents when in fact they are the agents and the people selling the property for current landlords was again very rude and just wanted review removed as honesty is something this company don't appriciate very unprofessional do not recommend at all
Annys Chels Darkwa
Jul 06, 2020
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I cannot thank Philip Homes, enough for assisting Rhondda Hub, with housing during the Pandemic. Thank you so much, our guy are in safe and secure
