Business Details
23 Years
experience
Emergency
services
Your Trusted Cleaning Partner in Northumberland & Newcastle
Established in 2003 by Ian Rochester, Lionheart Cleaning has grown to employ over 20 dedicated professionals serving the domestic, commercial, and industrial sectors across Northumberland, Newcastle, Tyneside, Gateshead, and the Scottish Borders. Our commitment to excellence is reflected in our 24/7 availability, free no-obligation estimates, and use of advanced cleaning technologies. We pride ourselves on delivering tailored solutions, from carpet and upholstery cleaning to pressure washing and flood restoration, ensuring client satisfaction through reliability and expertise. Our team undergoes rigorous training and background checks, guaranteeing professionalism in every project. With a strong reputation for responsiveness and quality, we have built long-term relationships with clients who trust us to maintain the highest standards of cleanliness.Our investment in state-of-the-art equipment, including eco-friendly cleaning systems and high-powered pressure washers, ensures efficient and sustainable service delivery. We hold membership with the National Federation of Master Window & General Cleaners (Membership No 10674), underscoring our adherence to industry best practices. Our customer-centric approach includes flexible scheduling, transparent communication, and a 24-hour emergency response guarantee. Whether managing routine maintenance or urgent restoration projects, we prioritise client needs while maintaining compliance with health and safety regulations. This dedication to trustworthiness, innovation, and service excellence has solidified our position as the #1 carpet cleaner in the region.
Services
Carpet Cleaning
Upholstery Cleaning
Window Cleaning
Pressure Washing
Wood Sanding
Flood Restoration
Leather Cleaning
Stone Floor Polishing
Graffiti Removal
Details
- Year established: 2003
Highlights and features
- We offer 20+ years of experience in professional cleaning services.
- Our team provides 24/7 emergency response and flexible scheduling.
- We use advanced, eco-friendly cleaning technologies and products.
- All staff undergo rigorous training and background checks.
- We guarantee transparent pricing and free no-obligation estimates.
Associations and certifications
- National Federation of Master Window & General Cleaners (NFMW&GC)
Services
Carpet Cleaning
Our advanced carpet cleaning systems, including hot water extraction and low-moisture methods, effectively remove dirt, odours, and allergens. Using high-powered suction and eco-friendly products, we ensure carpets dry within 2-4 hours, prolonging their lifespan while maintaining indoor air quality. Our technicians assess each carpet's material and condition to select the optimal cleaning approach, leaving fibres refreshed and revitalised.
Upholstery Cleaning
We restore upholstery to 'as new' condition using eco-friendly solutions and state-of-the-art equipment. Our process removes stains, grime, and allergens from all fabric types, including delicate silks and leathers. A post-cleaning stain protector application is available to prevent future damage. Drying typically completes within 4-6 hours, minimising disruption to household or business operations.
Window Cleaning
Professional window cleaning services for domestic and commercial properties, utilising pure water 'reach & wash' systems and traditional methods. We clean glass, frames, and sills up to 18m heights, complying with work-at-height regulations. Regular maintenance ensures properties maintain a pristine appearance, enhancing curb appeal and professional presentation.
Flood Restoration
24/7 emergency flood restoration using industrial water extraction and drying equipment. Our BDMA-certified technicians implement rapid response protocols to mitigate damage, including structural drying, mould prevention, and insurance coordination. We work with affiliated trades to complete full property restoration within 24 hours of initial assessment.
Pressure Washing
High-pressure cleaning for driveways, patios, and commercial premises using 4000psi Yanmar equipment. Services include graffiti removal, chewing gum extraction, and resanding of surfaces. Our hot-water systems and eco-friendly detergents effectively clean block paving, concrete, and UPVC without damaging surrounding environments or structures.
People
Ian Rochester
Founder
Ian established Lionheart Cleaning in 2003, growing the company to employ over 20 professionals. With extensive industry experience, he oversees operations and client relations, ensuring adherence to quality standards and service excellence.
Questions
What areas do you cover?
We serve Northumberland, Newcastle Upon Tyne, Gateshead, Tyneside, and the Scottish Borders regions.
Are your services available 24/7?
Yes, we offer 24-hour emergency response and regular services from 9am-6pm daily.
Do you provide free estimates?
Yes, we offer free no-obligation quotes for all our cleaning services.
What cleaning methods do you use?
We use advanced techniques including hot water extraction, pure water window cleaning, and eco-friendly products.
Are your staff trained and insured?
All technicians undergo background checks and training, with public liability insurance up to £10m.
Can you handle commercial contracts?
Yes, we provide tailored cleaning solutions for businesses, including regular maintenance and one-off projects.
Reviews (3)
Joseph Melia
Dec 29, 2018
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I had a really awkward job, french polishing three bar tops with inbuilt pumps, and couldn't find anyone that would do it. I was recommended Lionheart and I'm over the moon with the results. Would recommend to anyone
Fay Rochester
Dec 18, 2018
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Great service! Ive had my carpets cleaned by them for years, and recently used them for a tiled floor in the kitchen. The staff really know what theyre talking about, do a fantastic job, and at a reasonable price too!
Marg Clow
Nov 07, 2018
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Excellent cleaning company. They worked quickly and efficiently. My bathroom looked brand new. Thank you Lionheart.
