Business Details
20 Years
experience
Your Trusted Estate Agents in London
Brown & Brooke have been serving the property needs of London residents since 2006. As an independent estate agency, we specialise in property sales, lettings, and management across Blackheath, Greenwich, Charlton, Woolwich, Deptford, Lewisham, and surrounding areas. Our team of ARLA-qualified professionals manages over 100 properties, prioritising clear communication and tenant relationships to deliver seamless service for landlords. We offer free valuations, inventory services, and portfolio reviews while maintaining a commitment to local community support.With a focus on personalised attention, we provide expert advice on property refurbishment, tenant acquisition, and market positioning. Our reputation for reliability has attracted both repeat clients and new customers seeking alternatives to large corporate agencies. We pride ourselves on combining industry expertise with a client-centric approach to property transactions and management.
Services
Property Sales
Lettings
Property Management
Advice
Inventories
Valuations
Portfolio Reviews
Details
- Year established: 2006
Highlights and features
- We have over 15 years' experience in London's property market
- Our team provides ARLA-qualified lettings and property management services
- We manage 100+ properties with proven tenant relationship expertise
- Free property advice available to all local residents and businesses
- We offer portfolio reviews for multi-property landlords
Associations and certifications
- ARLA
Services
Property Sales
We specialise in residential property sales across South East London. Our local expertise helps vendors achieve optimal prices through targeted marketing and professional presentation. Buyers benefit from our in-depth knowledge of Blackheath, Greenwich, and surrounding areas when searching for their ideal homes.
Lettings
As ARLA-qualified professionals, we provide comprehensive tenant finding services for landlords. Our process includes property marketing, tenant vetting, and lease administration. We maintain strong relationships with quality tenants across our service areas to minimise void periods and ensure reliable tenancies.
Property Management
Our property management service covers over 100 London properties with a focus on communication and tenant relations. We handle maintenance coordination, rent collection, and issue resolution while keeping landlords fully informed throughout the tenancy period.
Inventories
We provide professionally prepared property inventories for landlords. These detailed records protect landlords' interests by documenting property condition at tenancy start and end points. Our service meets industry standards for accuracy and completeness.
Portfolio Reviews
For multi-property landlords, we offer comprehensive portfolio assessments. Our reviews evaluate current market positioning, rental yields, and potential improvements to maximise investment returns. We provide tailored recommendations based on individual property performance and market trends.
Questions
What areas do you cover?
We operate across Blackheath, Greenwich, Charlton, Woolwich, Deptford, Lewisham, and surrounding areas of London.
Are you ARLA qualified?
Yes, we are fully qualified ARLA members providing professional lettings and property management services.
Do you offer free valuations?
All our property valuations are free with no obligation, including before and after renovation assessments.
How many properties do you manage?
We currently manage over 100 properties across South East London for both local and absentee landlords.
Can I get property advice without being a client?
Yes, we offer free property advice to all local residents regardless of whether they become clients.
Reviews (7)
Afronaut Explorer
Jan 04, 2022
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I spoke to one of the customer advisor who goes by the name Tony on the phone. This happen at Tuesday 4th Jan 2022, between 9am and 10am and he was extremely rude. Honestly very pathetic and unpleasent staff. I told him that the studio was luxurious and he's putting unnecessary word into mouth just to poke shots. Very unprofessional and cringe behaviour.
Lauren Cotter
Dec 06, 2021
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We're so sad to be leaving our Brown & Brooke property. We stayed 4 years and only for the fact we're now purchasing a property, we would've stayed another 4. It's been a pleasure dealing with Cameron & Tony. Both guys are super helpful and responsive. Communication has been great and I can't recommend them enough. They made what should've been a stressful experience (moving out) a really smooth process. Thank you so much Cameron & Tony.
Shpetim Hasa
Aug 24, 2021
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Absolutely terrible customer service - was interested in renting a property they had available in Thornley Place - Cutty sark , the agent Carol came across very rude and unprofessional. She arranged a viewing for the property which I attended - "she literally said have a look and call the office on Monday"
I called the office straight after saying that I would like to go ahead and I was told by Carol that another person had been chosen for the property - that is not the case as I spoke to another member of staff who stated the property was still available. This has to be the most unprofessional
I called the office straight after saying that I would like to go ahead and I was told by Carol that another person had been chosen for the property - that is not the case as I spoke to another member of staff who stated the property was still available. This has to be the most unprofessional
Tarek Parvez
Jul 01, 2020
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Positive:Professionalism,Quality,Responsiveness
Great communication and advice from a knowledgable team. Helped rent my property out quickly. I would definitely recommend them
Great communication and advice from a knowledgable team. Helped rent my property out quickly. I would definitely recommend them
Michael Freddie
May 04, 2020
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Really great team, new staff arrangements has made this a professional environment. It was a lot of hard to secure my new home but big thanks to Cameron and Tony for their help making it swift.
P. P.
Dec 11, 2019
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Amazing 5 star service from Zac! We are a large property management company and we will continue to use there services for a long time. Very trusted agent and always delivers.
Kelvin Bush
Aug 13, 2019
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Brown & Brooke are a first class outfit who really went above and beyond, not only in dealing with our house sale, but also assisting in the overall chain. I really cannot recommend enough the support, guidance and experience provided by the team. The communication was excellent - we had frequent and relevant updates throughtout the process taking this element of stress away from the house buying journey. No hesitation in giving a 5 star review!
