Business Details
50+ Years
experience
Your Trusted Insurance Partner in Weymouth
Western Counties Insurance Services has been serving the Weymouth and Portland community since August 1968, establishing itself as the longest-serving independent insurance broker in the region. Our directors, Gordon Adams and Sarah Jolliffe, bring over 60 years of combined industry expertise to our operations, supported by a dedicated team committed to delivering first-class service and tailored insurance solutions. We specialise in personal, business, charity, and property insurance, ensuring competitive premiums and comprehensive coverage that meets individual client needs. Our reputation for quality products and partnerships with reputable insurers has been built through decades of transparent, customer-focused service. We prioritise clear communication and thorough explanations to empower clients in making informed insurance decisions.As an FCA-authorised firm, we maintain rigorous professional standards while offering localised market knowledge and personalised support. Our commitment to excellence extends to policy customisation, ensuring clients receive optimal protection at fair prices. With a heritage spanning more than half a century, we continue to adapt our services while maintaining the personal touch that defines our approach. Our office hours and accessibility reflect our dedication to convenient, responsive client interactions, and we maintain robust regulatory compliance frameworks to safeguard client interests. This enduring combination of experience, expertise, and ethical practice underpins our ongoing success in the insurance sector.
Services
Home Insurance
Personal Insurance
Business Insurance
Liabilities Insurance
Motor Fleet Insurance
Charity Insurance
Details
- Year established: 1968
Highlights and features
- Established in 1968 with over 50 years of local insurance expertise
- FCA-authorised firm maintaining strict regulatory compliance standards
- Personalised service with detailed policy explanations and support
- Specialist knowledge in Weymouth and Portland area insurance requirements
- Competitive pricing through partnerships with reputable insurers
Associations and certifications
- Financial Conduct Authority (FCA)
Services
Home Insurance
We provide comprehensive home insurance solutions protecting residential properties against risks including fire, theft, and weather damage. Our policies offer flexible coverage options for buildings and contents, with additional protections for high-value items and accidental damage. With tailored excess options and 24/7 claims support, we ensure homeowners receive appropriate protection at competitive rates while maintaining clear policy terms and conditions.
Business Insurance
Our business insurance packages protect commercial operations with tailored coverage for premises, equipment, stock, and liability risks. We offer combined policies for multi-risk protection alongside specialist options for specific industry needs. Policies include business interruption coverage and cyber insurance components, with flexible payment terms and dedicated account management to support business continuity and risk mitigation strategies for Weymouth-based enterprises.
Motor Fleet Insurance
We specialise in motor fleet insurance solutions for businesses operating multiple vehicles, offering competitive rates with flexible policy structures. Our coverage includes comprehensive protection for commercial vehicles, with options for named drivers, temporary cover, and telematics integration. We provide risk management advice to reduce claims frequency and offer tailored excess structures that balance premium costs with appropriate risk retention for fleet operators.
Liabilities Insurance
Our liability insurance products protect businesses against third-party claims for property damage, bodily injury, and professional negligence. We offer public, product, and employers' liability coverage with policy limits appropriate to business size and risk exposure. Policies include legal defence costs and incident response support, with risk assessment services to help businesses implement preventive measures that reduce claim likelihood.
People
Gordon Adams
Director
With over 30 years in insurance, Gordon brings extensive industry knowledge to Western Counties. He focuses on commercial risk management while maintaining client relationships built on trust and transparency.
Sarah Jolliffe
Director
Sarah has over 25 years' experience in insurance brokerage. She specialises in personal lines products and ensures the team maintains the highest service standards established since the firm's founding.
Questions
What types of insurance do you offer?
We provide home, business, motor fleet, liability, and charity insurance solutions tailored to individual client requirements.
Are you regulated by any official body?
Yes, we are authorised and regulated by the Financial Conduct Authority (FCA) for insurance mediation activities.
Do you serve businesses outside Weymouth?
While based in Weymouth, we primarily serve clients across Dorset with a particular focus on the Portland area.
How can I make a complaint?
Contact us directly to request our complaints procedure, or visit the Financial Ombudsman Service website for alternative resolution options.
What are your office hours?
We're open Monday 9am-4pm, Tuesday-Friday 9am-5pm, and closed weekends with additional closures during bank holidays.
Can I get online policy management?
We recommend contacting us directly for policy adjustments, though our website provides access to key documents like terms and privacy policies.
