Business Details
Emergency
services
Your Trusted Veterinary Clinic in Burgess Hill
Heath Vets is an independently owned veterinary practice in Burgess Hill, West Sussex, established to provide comprehensive pet healthcare with a warm, professional approach. Our RCVS-accredited team delivers preventative treatments, advanced diagnostics, and emergency care, supported by state-of-the-art facilities including digital radiography and in-house laboratories. We combine conventional veterinary medicine with complementary therapies like laser therapy and acupuncture to address diverse pet health needs.Our HeathCare Plan offers cost-effective, preventative care packages, while our 24/7 emergency service ensures continuous support for urgent cases. With over two decades of collective experience, our veterinarians and nurses prioritise compassionate, evidence-based care tailored to each pet's unique requirements.
Services
Vaccinations
Emergency care
Dermatology
Laser therapy
Pet healthcare plans
Puppy school
Home visits
Surgical procedures
Diagnostic imaging
Pet passports
Highlights and features
- RCVS-accredited practice ensuring professional standards
- 24/7 emergency veterinary coverage through P.E.T.S partnership
- Experienced team with postgraduate dermatology qualifications
- Complementary therapies including laser therapy and acupuncture
- Positive client testimonials highlighting compassionate care
Associations and certifications
- Royal College of Veterinary Surgeons (RCVS)
What people say
Genuinely happy to see my cat
Caring and professional organisation
Lovely practice with great customer service
Calm and welcoming environment
Exceptional follow-up care
Services
Vaccinations
We provide comprehensive vaccination programmes for puppies, kittens, and adult pets to prevent infectious diseases. Our protocols follow the latest veterinary guidelines and include core vaccines for dogs, cats, and rabbits. Each vaccination appointment includes a full health check to ensure your pet's optimal condition.
Emergency care
Our 24/7 emergency service handles critical cases through dedicated out-of-hours partners. The practice offers immediate triage and stabilisation for trauma, poisoning, and acute illnesses. Emergency appointments are prioritised with rapid access to diagnostic imaging and in-house laboratory testing for swift diagnosis and treatment.
Dermatology
Specialist dermatology consultations address chronic skin conditions, allergies, and infections. Our certified dermatologist uses advanced diagnostic techniques including skin cytology and allergy testing. Treatment plans combine medication, dietary adjustments, and environmental modifications to manage both acute and long-term skin issues effectively.
Laser therapy
Class IV laser therapy treats musculoskeletal conditions, post-surgical recovery, and chronic pain. This non-invasive treatment reduces inflammation and promotes cellular regeneration. Sessions are tailored to individual needs, often combined with conventional treatments for enhanced recovery outcomes in dogs and cats.
Pet healthcare plans
HeathCare Plan memberships offer structured preventative care with monthly payments covering vaccinations, flea control, and routine check-ups. Plans include unlimited consultations and discounts on additional services. This approach ensures consistent healthcare while helping owners budget for their pet's ongoing wellness needs.
People
Sarah Solomon
Practice Owner
With over 20 years in veterinary practice management, Sarah oversees Heath Vets' operations, maintaining its independent ethos while ensuring RCVS compliance. She focuses on client communication and service quality improvements.
Emily Chadburn
Clinical Lead
Emily leads the clinical team, specialising in complex medical cases. She maintains professional development through regular attendance at veterinary conferences and advanced training workshops in small animal medicine.
Rebecca Shaw
Veterinary Surgeon
Rebecca holds postgraduate qualifications in dermatology, treating challenging skin conditions. She contributes to veterinary education through mentoring junior staff and delivering public seminars on pet skin health.
Emma Higginson
Veterinary Surgeon
Emma specialises in surgical procedures, including laparoscopic spays. She focuses on minimally invasive techniques to improve recovery outcomes and regularly updates skills through advanced surgical training courses.
Anna Adrian
Veterinary Surgeon
Anna provides general practice care with particular interest in geriatric pet management. She works closely with owners to develop tailored care plans for senior animals, focusing on quality of life improvements.
Questions
What services does Heath Vets offer?
We provide vaccinations, emergency care, dermatology, laser therapy, and preventative healthcare plans. Our facilities include digital radiography, in-house labs, and surgical suites with 24/7 emergency coverage through P.E.T.S.
How do I access emergency veterinary care?
Call our main number 01444 242500 outside regular hours. You'll be connected to Priory Emergency Treatment Services for immediate assistance. Our team coordinates care with them for continuity of treatment.
What benefits does the HeathCare Plan offer?
The plan includes vaccinations, parasite prevention, unlimited consultations, and discounts on additional services. Members also receive VidiVet app access for 24/7 veterinary advice and a free four-week Petplan insurance trial for new pets.
Which payment methods are accepted?
We accept ApplePay, GooglePay, debit and credit card payments through our PetsApp platform. Payment plans for ongoing treatments can be arranged through our reception team.
How do I register my pet with Heath Vets?
Complete our online registration form with your details and previous veterinary records. Our team will contact you to confirm registration and schedule your pet's initial health check appointment.
What are the visiting hours for consultations?
We're open Monday-Friday 8:00-18:30, Saturday 8:00-15:30. Emergency appointments are available 24/7 through our out-of-hours partners. Puppy school sessions run weekly in six-week blocks.
Reviews (3)
Alex
Aug 23, 2021
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Critical:Professionalism,Quality,Reliability
Very disappointed today. Not only is it roasting hot inside their new location they will leave you waiting without a word on timescales and not a single care for your animals waiting with you in the new sweat box.
Very disappointed today. Not only is it roasting hot inside their new location they will leave you waiting without a word on timescales and not a single care for your animals waiting with you in the new sweat box.
Marie Clements
Jun 02, 2021
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Brilliant vets, they've taken excellent care of my puppy and one of my rabbits so far. The staff are really lovely and I like the text reminders for medication, very handy.
Mick Ostlund
Feb 07, 2021
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First visit to Heath Vets with an appointment at short notice. Very caring and understanding, helped our greyhound with a muscular problem in her back leg, less than 24 hours later she was back on her feet and trotting on her walk.
