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Business Details
18 Years
experience
Your Trusted Recruitment Partner in Cardiff
Established in 2008, THOMAS Recruitment has built a reputation as a trusted recruitment partner with a commitment to delivering tailored staffing solutions. Our approach combines deep industry expertise with a personalized service, ensuring clients receive candidates who align with their organizational culture and operational needs. Over 15 years, we have expanded our reach across multiple sectors, including industrial, commercial, and public sector, while maintaining a focus on ethical practices and client satisfaction. Our team of dedicated consultants leverages extensive market knowledge to provide both temporary and permanent recruitment solutions, supported by a unique model designed to address specific client challenges.

With a 98% client retention rate and a network of 242 UK clients, we prioritize transparency, collaboration, and innovation in every partnership. Our achievements, including recognition in the Fast Growth 50 Wales and Wales Hot 100 awards, reflect our dedication to excellence. We remain committed to fostering long-term relationships with clients and candidates alike, driven by a philosophy of 'Do Whatever It Takes' to exceed expectations.
Services
Industrial Recruitment Managed Services Public Sector Solutions Driving Staffing Commercial Hiring Professional Placement FMCG Recruitment
Details
  • Year established: 2008
Highlights and features
  • We guarantee first-time accuracy with experienced consultants dedicated to understanding your business needs.
  • Our organic growth model ensures scalable solutions tailored to your industry's unique challenges.
  • Transparency in operations and communication underpins every partnership we build.
  • A 98% client retention rate demonstrates our commitment to long-term success.
  • Award-winning expertise recognized in Fast Growth 50 Wales and Wales Hot 100.
Associations and certifications
  • Fast Growth 50 Wales
  • Wales Hot 100
What people say
Exceptional service Highly effective hiring Dedicated consultants Sector expertise Transparent communication
Services
Industrial Recruitment
We specialize in addressing fluctuating demand within the manufacturing sector by providing skilled personnel tailored to production cycles. Our consultants understand industry-specific challenges, ensuring rapid deployment of workers who meet safety and compliance standards. Clients benefit from reduced operational downtime and access to a vetted talent pool.
Managed Services
Our managed services deliver consistent staffing solutions for large-scale projects, combining strategic planning with flexible resourcing. By aligning with client objectives, we streamline recruitment processes to maintain workforce stability. Clients gain cost-efficiency and reduced administrative burden through our end-to-end management approach.
Public Sector Solutions
We provide compliant temporary and permanent recruitment for public sector entities, ensuring adherence to regulatory frameworks. Our expertise covers local authorities, healthcare, and education institutions. Clients receive candidates who meet rigorous vetting standards while maintaining alignment with public service values and community needs.
Driving Staffing
Our driving recruitment solutions cater to commercial transport and logistics sectors, offering drivers with verified licenses and safety records. We address both short-term coverage and permanent placements, reducing client risk through thorough background checks. Clients gain access to a reliable workforce that meets industry compliance requirements.
Commercial Hiring
We deliver high-calibre candidates for office-based roles across finance, administration, and management functions. Our process focuses on cultural fit alongside technical skills, enhancing team cohesion. Clients benefit from streamlined hiring that aligns with organizational growth and operational efficiency goals.
People
Jason Thomas
Managing Director
With over 15 years in recruitment, Jason founded THOMAS Recruitment in 2008, driving its growth into a multi-award-winning firm. His leadership emphasizes innovation and client-centric solutions, evidenced by strategic partnerships like the Halfords agreement. Jason's vision focuses on ethical practices and long-term industry impact.
Paula Thomas
Financial Director
Paula oversees financial operations, ensuring sustainable growth and resource allocation for THOMAS Recruitment's expansion. With a background in corporate finance, she plays a key role in maintaining the company's financial health while supporting strategic initiatives that enhance service delivery and client satisfaction.
Rachel Thomas
Team Lead
Rachel leads recruitment teams with a focus on candidate experience and client relationship management. Her expertise in talent acquisition spans 12 years, contributing to the company's 98% client retention rate through personalized service and market insights.
Dean Griffiths
Operations Manager
Dean manages day-to-day operations, ensuring efficient service delivery across THOMAS Recruitment's divisions. With a background in logistics, he optimizes processes to maintain compliance and quality standards, supporting the company's growth while upholding its core values.
Gwenllian Williams
HR Director
Gwenllian leads HR initiatives, fostering a culture of excellence and employee development. Her focus on internal talent growth aligns with THOMAS Recruitment's 'Do Whatever It Takes' ethos, ensuring staff capabilities match client needs while maintaining high service standards.
Questions
What sectors does THOMAS Recruitment specialize in?
We specialize in Industrial, Commercial, Public Sector, Driving, Professional, FMCG, and Managed Services recruitment, with expertise tailored to each sector's unique demands.
How does THOMAS ensure candidate quality?
Our rigorous vetting process includes skills assessments, reference checks, and cultural fit evaluations to ensure candidates meet both technical and organizational requirements.
Can THOMAS handle large-scale recruitment projects?
Yes, our Managed Services division specializes in end-to-end solutions for high-volume hiring, ensuring consistency and efficiency across all placements.
What makes THOMAS different from other agencies?
Our 'Do Whatever It Takes' approach combines personalized service with industry expertise, supported by a 98% client retention rate and award-winning innovation.
Do you offer temporary and permanent placements?
We provide both temporary and permanent recruitment solutions across all sectors, adapting to clients' evolving workforce needs with flexible staffing options.
How quickly can THOMAS fill urgent roles?
Our responsive team typically delivers shortlisted candidates within 48 hours, leveraging a pre-vetted talent pool to address urgent staffing requirements efficiently.
Reviews (4)
Michael P. Kitchen
Dec 14, 2021 Report
Jacky Jones to me is the best recruitment agent in the business.....she is professional, cordial....and extremely polite. She is on the ball when it comes to correctly placing contractors in roles that suite them. I could not have asked for a better outcome. Jacky has an outstanding reputation and I think she honestly deserves an acalaid. Well done on a top job Jacky.
Lamin Marong
Dec 13, 2021 Report
Positive:Professionalism
jackie has always been very helpful and is always at hand to answer any queries. Jackie secured my current employment which I have now been in the company for eight months. I am grateful for all her help.
Jack Davies
Nov 25, 2021 Report
Positive:Quality
I must say dealing with Jacky was amazing she got me in work and I soon had a contract she was happy to help and always has time for people will recommend people to go to Jacky
Jennifer Boyd
Jun 16, 2021 Report
Critical:Professionalism,Responsiveness
Plenty of work if you want it but communication is extremely poor...wages are often incorrect ( as in most weeks) and when asked for correction its ignored ..holidays booked but not paid ..but they're quick enough to hound you when they require something...can't wait to sign off from the company...steer clear!