Business Details
10 Years
experience
Your Trusted Recruitment Partner in Ebbw Vale
At Candour Talent, we prioritise forging lasting relationships built on trust, transparency, and integrity. Established in 2016 by Managing Director Matthew Burkitt, our team of 15 consultants delivers tailored recruitment solutions across eight specialist sectors. With four branches across South Wales and a 98% client retention rate, we combine industry expertise with a commitment to understanding individual needs. Our streamlined processes ensure swift access to skilled professionals, achieving 99.5% fulfilment rates and placing over 10,000 candidates since inception.Recognised with six awards, including Wales Fastest Growing Business in 2021, we maintain a 300+ temporary workforce and serve 50+ clients nationwide. Our values of openness and honesty underpin every interaction, ensuring mutual success for clients and candidates alike.
Services
Driving
Retail
FMCG
Construction
Manufacturing
Commercial
Automotive
Warehouse & Logistics
Details
- Year established: 2016
Highlights and features
- We have placed over 10,000 candidates since 2016.
- Our team of 15 consultants delivers tailored recruitment solutions.
- We maintain a 99.5% placement fulfilment rate.
- Recognised as Wales' fastest-growing business in 2021.
- We operate four regional branches supporting 300+ temporary workers.
What people say
Professional support
Smooth transition
5 stars
Highly recommended
Constant jobs
Services
Temporary Recruitment
We specialise in connecting businesses with skilled temporary workers across industrial, manufacturing, and logistics sectors. Our rigorous vetting process ensures candidates match client requirements for short-term projects. With 300+ active temps and 99.5% fulfilment rates, we provide flexible workforce solutions that adapt to changing business needs while maintaining compliance and reliability.
Permanent Placements
Our permanent recruitment service focuses on long-term career matches between candidates and employers. Using sector-specific expertise, we identify professionals whose skills align with organisational goals. From initial consultation to final interviews, we manage the entire process, achieving 98% client retention through placements that deliver sustained value for both parties.
Sector-Specific Recruitment
We operate across eight key sectors including construction, automotive, and healthcare. Our consultants' industry knowledge enables precise talent matching, understanding technical requirements and market trends. By maintaining sector-specific networks, we access niche professionals that generalist agencies cannot reach, ensuring clients receive candidates with exact skill sets for their field.
Payroll Management
Our dedicated payroll team ensures accurate and timely payment processing for temporary workers. Using automated systems and manual checks, we handle tax compliance, holiday pay accruals, and payment discrepancies. This service reduces administrative burdens for clients while guaranteeing workers receive consistent, error-free payments aligned with contractual agreements.
Client Account Management
We assign dedicated account managers to maintain ongoing client relationships. These professionals understand specific workforce challenges and proactively identify talent solutions. Through regular reviews and performance metrics, we ensure recruitment strategies evolve with business growth, delivering customised solutions that improve efficiency and reduce hiring cycles.
People
Matthew Burkitt
Managing Director
Founded Candour Talent in 2016, growing it from a home-based operation to a multi-branch agency. Oversees strategic development and management, driving the company's ambitious growth while maintaining core values of transparency and client focus.
Marie Baldwin
Executive Assistant
Manages Matthew Burkitt's schedule and corporate communications with organisational expertise. Brings administrative experience to ensure smooth operations at the director level, coordinating strategic initiatives and maintaining executive workflows efficiently.
Bradley Rowlands
Operations Director
Leads operational strategy with nine years of industrial recruitment experience. Focuses on optimising candidate-client matching processes, implementing systems that improved placement fulfilment rates to 99.5% while expanding service delivery across multiple sectors.
Melanie Jenkins
Operations Manager
Brings 15 years' recruitment operations experience to streamline business processes. Develops efficient workflows that support 300+ temporary workers and 50+ corporate clients, ensuring compliance and service excellence across all placements.
Paul Kyte
Business Development Manager
Drives sales growth with two decades of cross-sector experience. Leads Ebbw Vale's sales team in expanding market reach, developing strategies that increased client connections to 100+ while maintaining the agency's 98% retention rate.
Questions
What sectors does Candour Talent specialise in?
We specialise in eight key sectors: Driving, Retail, FMCG, Construction, Manufacturing, Commercial, Automotive, and Warehouse & Logistics, providing tailored recruitment solutions for each industry.
How quickly can Candour Talent fill urgent vacancies?
With 300+ ready temporary workers and 99.5% placement fulfilment rates, we typically fill urgent roles within 48 hours using our pre-vetted candidate database and proactive recruitment strategies.
Do you offer both temporary and permanent recruitment services?
Yes, we provide comprehensive solutions including temporary, contract, and permanent placements, adapting our approach to meet specific client requirements across all engagement types.
How does Candour Talent ensure candidate quality?
Our rigorous vetting process includes skills assessments, reference checks, and interview evaluations to ensure 99.5% placement accuracy, aligning candidates' capabilities with precise job requirements.
What makes Candour Talent different from other agencies?
We combine 9-year industry experience with 98% client retention through personalised service, sector-specific expertise, and a commitment to transparency that's earned six business awards since 2016.
Can Candour Talent support nationwide recruitment needs?
While based in South Wales with four regional offices, our established networks and remote capabilities enable effective recruitment solutions across the entire UK market.
Reviews (5)
Simon Davis
Jan 25, 2022
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We approached this agency to recruit a supervisor for our food company . We paid 4500 agency fees and were promised the real deal which turned out to be quite the opposite . No references were supplied and the chap was clearly out of his depth . We were promised references which never materialized despite several requests . We were promised a performance review after 2 weeks but Chris , our contact at Cantour Talent , never showed. The employee ended up leaving and we contacted Jamie at Cantour talent to be told there was nothing he would do about the situation and it was tough luck . Not a
Dounia Boumaaza
Dec 25, 2021
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Critical:Professionalism,Quality,Responsiveness
Received a call about a job offer from them and when i accepted they ghosted me. Really unprofessional
Received a call about a job offer from them and when i accepted they ghosted me. Really unprofessional
Kevin Hall
Dec 21, 2021
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Worked with a lady called Louise while starting my new job through candour and I got to say she was amazing helpful and always at hand no matter what quality service definitely recommend these guys.
D. M. N.
Dec 07, 2021
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This agency is a joke and a wast of time I wouldn't bother getting a job here, I've been waiting over a month for my payment and still nothing. Pathetic my name is Connor knox
Christopher Price
Oct 18, 2021
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Positive:Professionalism,Responsiveness
If your serious about getting work i suggest you sign up with candour tallent.they dont give up on you.big up to Christine and louise.
If your serious about getting work i suggest you sign up with candour tallent.they dont give up on you.big up to Christine and louise.
