Business Details
15 Years
experience
Your Trusted Estate & Letting Agents in Wirral
Established in April 2011, we operate as an independent and professional estate agency with a commitment to delivering tailored services that larger firms often cannot match. Our high-street presence in Bebington and Bromborough allows us to offer comprehensive sales and lettings services under one roof, combining extensive industry knowledge with a focus on exceptional customer care. We prioritise transparency and trust, evidenced by our membership of The Property Ombudsman and the National Association of Estate Agents. Our teams expertise in market trends and property valuations ensures clients receive accurate, data-driven advice. We pride ourselves on maintaining open communication channels, keeping clients informed at every stage of their property journey.Our dedication to resolving challenges efficiently has earned us a reputation for reliability and professionalism. We actively seek feedback to refine our processes and ensure client satisfaction remains paramount. Our approach blends experience with innovation, adapting to evolving market demands while maintaining a personal touch. This philosophy has enabled us to build lasting relationships with clients across Wirral and surrounding areas. We remain committed to upholding the highest standards of service, ensuring every transaction reflects our core values of integrity and excellence.
Services
Sales
Lettings
Valuations
Property Management
Report Repair
Details
- Year established: 2011
Highlights and features
- Established in 2011 with a proven track record in local property markets.
- Full-service agency offering sales, lettings, and valuations under one roof.
- Member of The Property Ombudsman for dispute resolution and client protection.
- Free property valuations based on in-depth market analysis and local expertise.
- Consistently praised for clear communication and efficient transaction management.
Associations and certifications
- The Property Ombudsman
- Property Mark Client Money Protection Scheme
What people say
Incredibly helpful
Brilliant communication
Best estate agents
Stress-free experience
Fast replies
Services
Property Sales
We facilitate residential property transactions with expertise in local market trends. Our team ensures transparent communication and efficient processes from valuation to completion. Clients benefit from our established network and commitment to achieving optimal sale prices.
Property Lettings
Our lettings service connects landlords with suitable tenants while managing compliance and property maintenance. We offer market-driven rental valuations and handle tenant vetting to ensure secure, stress-free agreements. Regular updates keep landlords informed throughout the tenancy.
Property Valuations
Accurate valuations are provided based on current market data and comparable sales. We assess property condition, location, and local demand to determine realistic pricing for sales or rentals. This service is available free of charge to support informed client decisions.
Questions
How do I get a property valuation?
Contact us via phone or our website to schedule a free valuation. Our experts will assess your property's market value based on local trends and comparable sales.
Are you members of any professional bodies?
Yes, we are members of The Property Ombudsman and the National Association of Estate Agents, ensuring adherence to strict professional standards.
What areas do you cover?
We primarily serve Bebington, Bromborough, and the wider Wirral area, offering local expertise in property sales and lettings.
How can I report a repair issue?
Use our online repair reporting system or contact our office directly for urgent maintenance requests related to managed properties.
Do you offer lettings services?
Yes, we provide comprehensive lettings services including tenant sourcing, contract management, and property maintenance support.
Reviews (5)
Micah Fanimo
Dec 13, 2021
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Fantastic Company. Kept me Informed at all times. It was a pleasure dealing with Josh, Carrie and Micheal. A Testament to the firms professionalism. Wishing them all the best!
Catherine O'Donnell
Nov 19, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
All of the team at Lesley hooks were so helpful and supportive during our time selling and buying a new house. Especially when its such a competitive market at the moment. We found our perfect house and a special thanks to Claire for being amazing and looking after us throughout the process!
All of the team at Lesley hooks were so helpful and supportive during our time selling and buying a new house. Especially when its such a competitive market at the moment. We found our perfect house and a special thanks to Claire for being amazing and looking after us throughout the process!
Nick Bower
Nov 07, 2021
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Positive:Professionalism,Quality,Responsiveness
Great service, real friendly, family feeling vibe when dealing with them. Purchase went through quickly with no hassle.
Great service, real friendly, family feeling vibe when dealing with them. Purchase went through quickly with no hassle.
Roger Boulton
Oct 30, 2021
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Friendly and professional service every single time I have used their services. Excellent advice and brilliant at tailoring provision to what I require.
Carl Rooney
Jul 02, 2021
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Book an appointment for a viewing on the Monday and I am told earliest viewing in Saturday. Not a problem, get booked in. Get to the Friday and I receive a call to say offer has been accepted. There was clearly earlier viewing times, but they have failed to tell me this.
Useless as ever
Just had a conversation with the owner. Turns out she is just as ignorant as the staff and fails to see how they have yet again failed in customer service
Fortunately she gave her staff training on how not to be rude from last time I dealt with them. I was also promised that going forward, I would only ever
Useless as ever
Just had a conversation with the owner. Turns out she is just as ignorant as the staff and fails to see how they have yet again failed in customer service
Fortunately she gave her staff training on how not to be rude from last time I dealt with them. I was also promised that going forward, I would only ever
