Business Details
21 Years
experience
Your Trusted Residential Care Home in Christchurch
Avon Lee Lodge is a family-run residential care home established in 2005, located on the edge of the New Forest in Christchurch. Our directors, Mr. and Mrs. Kennedy, provide hands-on leadership with over two decades of combined experience in the care sector. We specialise in personalised residential, respite, day care, and assisted living services tailored to individual needs. Our 23-bed facility features high staff-to-resident ratios, purpose-built care units, and state-of-the-art amenities including acoustic monitoring systems and hydrotherapy baths. We maintain rigorous quality assurance through regular staff supervision, Investors in People-accredited training programs, and annual resident satisfaction surveys.Our commitment to maintaining independence within safe parameters is reflected in our pastoral carer program, customisable day care packages, and fully accessible accommodation. The home combines Victorian architectural charm with modern extensions to create a homely environment enhanced by mature gardens and locally sourced cuisine. We prioritise transparency in operations, offering no-obligation consultations and comprehensive guidance on funding options. Our proximity to Christchurch, Bournemouth, and Ringwood ensures accessibility while maintaining a tranquil rural setting.
Services
Residential Care
Respite Care
Day Care
Assisted Living
Domiciliary Care
Details
- Year established: 2005
Highlights and features
- We offer 20+ years of hands-on care sector experience from owner-directors
- Our 24/7 care staff ensure continuous support for residents
- We implement Investors in People-accredited staff development programs
- Our acoustic monitoring systems enhance resident safety without compromising privacy
- We provide customisable care packages with flexible day care options
Associations and certifications
- Investors in People
What people say
Staff went above and beyond
Wonderful food with plenty of choice
Clean home and plenty of entertainment
Directors personally involved in care
Successful post-operative recuperation
Services
Residential Care
Our residential care provides permanent accommodation with 24/7 professional support for individuals requiring ongoing assistance. The service includes personalised care plans, three nutritious meals daily, and access to all facility amenities. Residents benefit from high staff ratios, purpose-built adaptations, and regular wellness monitoring to ensure optimal living standards.
Respite Care
Temporary respite care offers recuperation support following hospital discharge or caregiver relief. The service includes full access to rehabilitation facilities, physiotherapy assistance, and transitional care packages through our sister domiciliary service. Stays require minimum one-week commitment with flexible discharge arrangements.
Day Care
Flexible day care packages provide social engagement and personal care during specified daytime hours. Services include bathing assistance, meal provision, recreational activities, and wellness monitoring while maintaining home living arrangements. Clients receive tailored support matching their specific care plan requirements.
Assisted Living
Self-contained assisted living units combine private accommodation with 24/7 professional care support. Each pod features modern kitchen and bathroom facilities integrated with safety monitoring systems while maintaining full access to communal home amenities and activities.
Domiciliary Care
Through our sister company Ethos Care Services, we provide transitional domiciliary care packages for post-residential discharge. Services include personal care, medication management, and domestic assistance delivered in clients' own homes by qualified care professionals.
People
Leigh Kennedy
Director
With over 20 years in care sector, established Avon Lee Lodge in 2005 after operating London care home. Personally oversees daily operations and quality assurance.
Tracy Kennedy
Director
Co-director with extensive care management experience, jointly supervises staff training and resident welfare programs since 2005 acquisition.
Questions
What care options are available at Avon Lee Lodge?
We offer residential, respite, day care, and assisted living services with customisable packages to suit individual needs.
Are short-term stays available?
Yes, our respite care services provide temporary accommodation with minimum one-week stays subject to availability.
How does the assisted living facility work?
Our self-contained pods offer 24/7 care support with kitchen, bathroom, and living areas while maintaining full home access.
What staff qualifications do you maintain?
All staff undergo Investors in People-accredited training with regular supervisions and hold specialist care certifications.
Can families participate in resident care?
Yes, our real-time care planning software allows family portal access for care note updates and involvement.
Reviews (4)
Keith Davidson
Sep 15, 2021
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Mum was taken to Avon Lee Lodge at very short notice for respite care, and remained there for over three months. She couldn't talk highly enough of the staff, who were all so kind and professional despite the very difficult circumstances of 2021. Their concern for her was touching, and friendships seem to have been made. The fifth star is withheld only because of some structural issues - some missing handrails, and some poorly functioning amenities. Aside from that, we are very happy to have ended up at Avon Lee Lodge.
Sioux Oram
Mar 07, 2021
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I have worked at Avon Lee Lodge and have found the staff, administrators, manager and owners very dedicated, friendly and supportive. I have really enjoyed my time meeting & caring for the residents who always seem to have a smile for you. Im sad to be leaving as it is a fantastic place of work but I need to relocate for family commitments.
A. Malcolm-Green
Dec 26, 2020
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My aunt was wonderfully happy here for 7 years of her life and when she was 100 and needed extra care the staff were amazing and so dedicated. I would highly recommend as the Home is a small independent Care facility and everyone is treated as one of the family. There are lots of activities on offer or one can stay and eat all your meals etc in your room as my Aunt did!! The Home is modern and the rooms are all different but mostly spacious and the new outside pods are a great idea for those who wish to have just a little bit more independence with a lounge and separate bedroom whilst being able
Alan Perry
Aug 16, 2020
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My mother moved into Avon Lee Lodge for 5 years in 2015 when she was 92, and the care she received was excellent. The home is family owned and they managed the corona outbreak extremely well. They were the first home to allow vital family visits, but still adhering strictly to the guidance at all times.They avoided any cases getting into the home. The cook prepares real home made food, offering a choice of meals. Meanwhile the care manager and her staff all do a great job too, so I can fully recommend this home.Captain Alan Perry ( PS I am not a relative!)
