Business Details
14 Years
experience
Expert Mortgage Brokers in Atherton
Chartwell Mortgage Services has been providing expert mortgage and protection advice to UK customers for over 13 years. Our business is built on core values of transparency, integrity, and accountability, ensuring clients receive tailored solutions that meet their specific needs. With a team of highly skilled advisers and underwriters, we offer comprehensive market analysis, exclusive mortgage deals, and dedicated support throughout the entire process. Our commitment to excellence is demonstrated through our 16-day mortgage offer guarantee and partnerships with leading protection and insurance providers.We prioritise client education, using straightforward language to demystify complex financial products while maintaining strict adherence to regulatory standards set by the Financial Conduct Authority. Our technology-driven approach, including a unique customer portal, streamlines applications while maintaining personal accessibility for one-to-one consultations. Through continuous support and a duty of care extending beyond mortgage completion, we ensure clients remain informed and protected throughout their homeownership journey.
Services
Mortgages
Protection Insurance
Home Insurance
Financial Planning
Buy to Let
Remortgaging
First Time Buyer Support
New Build Mortgages
Protection Cover
Investment Planning
Details
- Year established: 2012
Highlights and features
- We have over 13 years of experience in UK mortgage advisory services
- Our team are FCA-regulated professionals with access to exclusive mortgage deals
- We guarantee mortgage offers within 16 days of application
- We provide comprehensive protection insurance solutions alongside mortgages
- Our dedicated case handlers support clients through every stage of the process
Associations and certifications
- Financial Conduct Authority
What people say
Outstanding service
Very professional
Quick response time
Best mortgage deals
Highly recommend
Services
Mortgages
We offer comprehensive mortgage solutions across the entire market, specialising in first-time buyer mortgages, remortgaging, buy-to-let properties, and new build purchases. Our FCA-regulated advisors conduct full market analyses to identify exclusive deals not available to the public. With a 16-day mortgage offer guarantee, our dedicated case handlers support clients through every documentation stage while maintaining transparent communication throughout the process.
Protection Insurance
Our specialist protection team assesses individual needs to recommend appropriate life insurance, critical illness cover, and income protection policies. We work with multiple providers to ensure clients receive tailored solutions that safeguard their families' financial futures. This service operates alongside our mortgage advice to create comprehensive financial security plans that protect against unforeseen circumstances affecting home ownership.
Financial Planning
Chartwell Financial Planning provides holistic wealth management solutions including retirement planning, investment strategies, and tax-efficient savings. As a trading style of Cheetham Jackson Ltd (FCA-regulated), we develop personalised financial roadmaps that align with clients' life goals. Our service includes regular portfolio reviews and market updates to ensure long-term financial security while maintaining compliance with regulatory standards.
Home Insurance
Through our partnership with Safe & Secure, we offer award-winning home insurance solutions tailored to new homeowners' needs. Our clients receive expert guidance through 32 insurance providers to find market-leading policies that protect both property and contents. This service ensures seamless coverage implementation during property transactions, providing peace of mind from the moment clients move into their new homes.
Buy to Let
We specialise in buy-to-let mortgage solutions with competitive rates and flexible terms for property investors. Our advisors provide market analysis on rental yields, portfolio management strategies, and tax-efficient structuring options. The service includes access to exclusive landlord insurance products and ongoing support for property portfolio expansion, ensuring clients maximise their investment returns while maintaining regulatory compliance.
People
Thomas Reece
Mortgage Adviser
Experienced mortgage adviser specialising in first-time buyer mortgages and remortgaging solutions. Provides clear, jargon-free guidance with exceptional client support throughout the process.
Mike
Senior Mortgage Advisor
Senior advisor with expertise in securing competitive mortgage deals, particularly for challenging cases requiring tailored financial solutions and protection planning.
Dominic Keay
Mortgage Adviser
Dedicated mortgage adviser known for prompt query resolution and thorough explanation of mortgage processes, ensuring clients make informed decisions.
Questions
How much can I borrow for a mortgage?
Borrowing amounts depend on income, outgoings, and credit history. Our advisors conduct full affordability assessments to recommend suitable mortgage amounts.
What mortgage types do you offer?
We provide fixed-rate, tracker, and discount mortgages for first-time buyers, home movers, buy-to-let investors, and remortgaging clients across the entire market.
Do you offer protection insurance?
Yes, our specialist team recommends life insurance, critical illness cover, and income protection policies tailored to individual needs and mortgage requirements.
How quickly can you provide a mortgage offer?
We guarantee mortgage offers within 16 days of application through our efficient processing system and dedicated case handling team.
Are your mortgage advisers regulated?
Yes, all our advisers are regulated by the Financial Conduct Authority, ensuring professional standards and client protection.
Do you offer home insurance solutions?
We partner with Safe & Secure to provide award-winning home insurance options tailored to new homeowners' needs during property transactions.
Reviews (6)
Just Some Channel
Dec 23, 2021
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Positive:Professionalism
Overall, I had a good experience with Chartwell Mortgage Services. I had used them before and they came recommended to me by a reputable company that I had previously worked for. I would recommend them to anyone looking for their first mortgage or to remortgage, as I have had good experiences on both occasions.
Overall, I had a good experience with Chartwell Mortgage Services. I had used them before and they came recommended to me by a reputable company that I had previously worked for. I would recommend them to anyone looking for their first mortgage or to remortgage, as I have had good experiences on both occasions.
Reuben Mathew
Nov 26, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
Guided me well throughout the mortgage process, especially at a time when I had to make time sensitive decisions about my mortgage, staff at Chartwells took their time to talk me through the whole process and were very patient with me.
Guided me well throughout the mortgage process, especially at a time when I had to make time sensitive decisions about my mortgage, staff at Chartwells took their time to talk me through the whole process and were very patient with me.
Elizabeth Brighouse
Nov 20, 2021
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Positive:Professionalism,Responsiveness
We used Chartwell Mortgages when purchasing our first home. It was a new build and they were the recommended mortgage advisors for the builders. All of the team were brilliant throughout the process, including helping set our life insurance/income protection up. Completely stress free!
We used Chartwell Mortgages when purchasing our first home. It was a new build and they were the recommended mortgage advisors for the builders. All of the team were brilliant throughout the process, including helping set our life insurance/income protection up. Completely stress free!
Steven Randles
Nov 20, 2021
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Positive:Professionalism,Responsiveness
The team at Chartwell have been so helpful with our latest property purchase, this will have been the second time we have used them. Really down to earth, professional and genuinely want to help find you the right product for your needs. Highly recommended.
The team at Chartwell have been so helpful with our latest property purchase, this will have been the second time we have used them. Really down to earth, professional and genuinely want to help find you the right product for your needs. Highly recommended.
Leah Sankey
Nov 06, 2021
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Cant speak highly enough of the work that Stacey Corless and Hannah Brown from Chartwell Mortgage Services did for us on our recent property purchase. From keeping clear lines of communication open with us, to ensuring that we got the best product available, nothing was too much trouble. They worked efficiently, professionally and were approachable. Would definitely recommend their services.
Karolina Bergmann
Oct 31, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
Both Mike and Hannah have been very helpful, always available to help and so friendly! Their help and hard work made the process of securing a mortgage look so smooth and easy. We would highly recommend their services!!
Both Mike and Hannah have been very helpful, always available to help and so friendly! Their help and hard work made the process of securing a mortgage look so smooth and easy. We would highly recommend their services!!
