Business Details
Your Stay in Cheltenham Starts Here
Citrus Hotel Cheltenham, formerly The Big Sleep Hotel Cheltenham, has been a trusted provider of modern accommodation in the heart of Cheltenham city centre for over a decade. Our hotel combines innovative design with practical amenities, offering 59 well-equipped rooms tailored to meet the needs of both business and leisure travellers. With features such as complimentary WiFi, 24-hour reception, and pet-friendly policies, we prioritise guest comfort and convenience. Our team ensures a seamless experience through attentive customer service, flexible check-in options, and a commitment to value for money.Located near key attractions like The Playhouse Theatre and Cheltenham Racecourse, we provide easy access to local amenities while maintaining a peaceful retreat. Our facilities include a breakfast room serving daily meals, a 24-hour bar, and meeting spaces for small events. We continuously invest in maintaining high standards of cleanliness, security, and technological integration, including smart TVs with streaming capabilities. As part of Compass Hospitality, we leverage industry expertise to deliver consistent quality across our properties, ensuring every guest enjoys a memorable stay.
Services
Standard Twin Room
Standard Double Room
Family Studios
Quad Room
Executive Suite
Penthouse
Breakfast Room
24-Hour Bar
Meeting Room
Pet-Friendly Accommodation
Highlights and features
- We offer 59 modern rooms with free WiFi and 24/7 reception
- Pet-friendly accommodation with charges applying
- Located in the city centre near major attractions
- Variety of room types to suit all needs
- Complimentary breakfast and meeting facilities
Services
Standard Twin Room
Spacious twin room with natural daylight, complimentary WiFi, 21-inch smart TV, room safe, and en-suite bathroom with shower over bath. Designed for comfort and practicality, ideal for solo travellers or friends. Includes tea/coffee facilities and daily housekeeping.
Family Studios
Spacious studio with double bed, adult-sized bunk beds, en-suite bathroom, seating area, and 'kitchen in a cupboard'. Perfect for families seeking self-catering flexibility. Features smart TV and complimentary WiFi for entertainment.
Executive Suite
Luxurious suite with king-sized bed, separate seating area, walk-in shower, and bath. Equipped with smart TV and WiFi for work or relaxation. Offers privacy and comfort for professionals or couples seeking premium accommodation.
Breakfast Room
Serves daily breakfast from 7:00 a.m. weekdays and 8:00 a.m. weekends. Offers a selection of hot and cold options in a bright, welcoming space. Located on the first floor for easy access to guest rooms.
24-Hour Bar
Adjacent to reception, provides refreshments and light snacks around the clock. Ideal for late arrivals or guests needing quick refreshment. Complements the hotel's 24/7 reception and room service options.
Questions
What amenities are included in the rooms?
All rooms include complimentary WiFi, 21-inch smart TVs with streaming support, room safes, tea/coffee facilities, hairdryers, and en-suite bathrooms.
Is parking available at the hotel?
Yes, parking is available on-site for £10 per day. Please contact the hotel for availability and reservations.
Are pets allowed in the hotel?
Yes, the hotel is pet-friendly. Charges apply; please contact us directly for details and restrictions.
What are the breakfast hours?
Breakfast is served daily from 7:00 a.m. to 9:30 a.m. weekdays and 8:00 a.m. to 10:30 a.m. weekends and bank holidays.
Can I check in early?
Early check-in from midday is available for £10, subject to room availability. Please request in advance.
Does the hotel have meeting facilities?
Yes, we offer a meeting room for small events or business gatherings. Enquire with the hotel for capacity and booking options.
