Business Details
21 Years
experience
Emergency
services
Your Trusted Locksmith & Double Glazing Repair Experts in Hastings
A1 Locksmiths has been serving the Hastings community for over two decades, providing expert locksmith and double glazing repair services to residential and commercial clients. Founded by Alan Bain, our family-run business combines extensive local knowledge with technical expertise to deliver reliable, insurance-compliant solutions tailored to individual needs. Our team of certified professionals prioritises customer satisfaction, offering transparent pricing, no call-out fees, and free security audits to ensure properties meet modern safety standards. We specialise in emergency door opening, lock upgrades to British Standard, UPVC repairs, and bespoke key systems, serving clients ranging from private homeowners to housing associations and care homes. Our commitment to quality is evidenced by our membership in Checkatrade and East Sussex Trading Standards Buy with Confidence scheme, alongside our full insurance accreditation. With 24/7 emergency availability and a focus on community service, we maintain strong relationships with local letting agents, builders, and charities, offering discounts to OAPs and blue light workers.Our investment in advanced tools and partnerships with leading manufacturers enables us to source rare components for both modern and obsolete locking systems, ensuring cost-effective repairs that preserve property integrity. By maintaining direct communication channels and avoiding call centres, we guarantee immediate access to knowledgeable locksmiths who understand local security challenges. Our dedication to continuous improvement is demonstrated through regular training updates and proactive client education on evolving security threats like lock snapping vulnerabilities. This combination of technical excellence, ethical business practices, and community engagement has earned us consistent positive testimonials from satisfied customers across Hastings and the 1066 Country region.
Services
Door Locks
Window Locks
Double Glazing Repair
UPVC Repairs
Home Security
Key Systems
Details
- Year established: 2005
Highlights and features
- 20+ years of local locksmith experience in Hastings
- 24/7 emergency access and security solutions
- Insurance-accredited work meeting British Standard requirements
- Free security surveys and transparent pricing
- Specialist knowledge of obsolete and modern locking systems
Associations and certifications
- Checkatrade
- East Sussex Trading Standards Buy with Confidence
What people say
Excellent service
Prompt
Courteous
Efficient
Reliable
Services
Door Locks
We provide comprehensive door lock solutions including emergency opening, lock upgrades to British Standard BS3621, and replacement of faulty mechanisms. Our services cover both wooden and UPVC doors, with options for keyed alike systems and master key configurations. All work includes free security assessments to ensure compliance with insurance requirements.
Double Glazing Repair
Specialist repairs for wooden, uPVC and alloy double glazing systems including hinge replacement, handle upgrades, and misted unit replacement. We maintain original security standards while extending the lifespan of existing installations, offering significant cost savings compared to full replacements through access to rare components.
Home Security
Our security evaluation service identifies vulnerabilities in existing locking systems and provides tailored upgrade recommendations. This includes assessments for insurance compliance, installation of anti-snap cylinders, and fitting of additional security features like hinge bolts and door viewers to enhance property protection.
Key Systems
We design and implement custom key systems including keyed alike arrangements, master key hierarchies, and registered security profiles. Our solutions cater to commercial clients requiring tiered access control while maintaining strict security protocols through partnerships with Mul-T-Lock systems.
Window Locks
Comprehensive window security services covering repair of seized mechanisms, installation of key-lockable systems, and addition of supplementary security features. We work with both UPVC and wooden windows to meet insurance requirements while improving thermal efficiency and operational reliability.
People
Alan Bain
Owner & Lead Locksmith
With over 35 years' local experience, Alan established A1 Locksmiths in 2005. He oversees all operations, combining technical expertise with community knowledge to ensure solutions meet both security standards and client needs.
Sharon Bain
Operations Manager
Supporting the business since its inception, Sharon manages client communications and service coordination. Her organisational skills ensure efficient scheduling and customer service excellence across all service deliveries.
Joshua Bain
Senior Technician
Alan's son, Joshua, brings technical proficiency to the team. Trained in modern security systems, he specialises in emergency repairs and installations while maintaining the professional standards established by the business.
Shaun
Qualified Locksmith
A trusted team member with extensive practical experience, Shaun delivers expert repairs and security upgrades. His local knowledge and technical skills make him a key asset in meeting client requirements efficiently.
Questions
What areas do you cover?
We serve Hastings, Bexhill, Eastbourne, and the wider 1066 Country area, providing both residential and commercial locksmith services.
Do you offer emergency services?
Yes, we provide 24/7 emergency assistance for lockouts and security breaches with rapid response times across our service area.
Are your services insurance accredited?
All our work meets insurance standards and comes with an insurance-backed guarantee for added customer protection.
Can you upgrade old locking systems?
We specialise in upgrading obsolete systems to modern British Standard requirements while maintaining existing door integrity.
Do you charge call-out fees?
No, we don't charge call-out fees or for initial consultations - our charges apply only to completed repair work.
What security certifications do you hold?
We're members of Checkatrade and East Sussex Trading Standards Buy with Confidence scheme, with full insurance accreditation.
Reviews (4)
Daniel Andrews
Sep 26, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
Excellent service from Alan. He came round to check a broken sliding door. He came back within the week with the correct part for a really reasonable price.
Excellent service from Alan. He came round to check a broken sliding door. He came back within the week with the correct part for a really reasonable price.
Ian Nash Nasher
Sep 05, 2021
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First class service called them at 5pm they arrived on time the day after at 9am replaced two locks adjusted a door no problems now and a Great price with a discount for being a certain age and a nice polite young man too would recommend them to anyone
Julian Beckman
Dec 23, 2020
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My sister in law and her husband were locked out of their house late on a Sunday, I found the number for A1 and spoke with Alan who agreed to come over straight away, he sorted the situation very quickly and with no damage whatsoever, extremely professional, polite and great service. I would highly recommend this company and will be the first number that I contact in case of another emergency.
Rhett Thompson
Jul 09, 2020
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Positive:Professionalism,Punctuality,Quality,Value
I have used Alan or Josh a few times over the years and always been highly impressed with their work. As well as sorting any lock problems they do security risk assessments and have replaced misted units in our double glazed units. Reliable and prompt service.
I have used Alan or Josh a few times over the years and always been highly impressed with their work. As well as sorting any lock problems they do security risk assessments and have replaced misted units in our double glazed units. Reliable and prompt service.
